Richer Sounds - Southampton Recensioni 

2697
•
TrustScore 5 su 5

4,9

77 London Road, SO15 2AA Southampton, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

L'azienda ha risposto

Valutata 5 stelle su 5

I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2697)

24.500 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service and price

Good customer service. Paul listened to what my request was, went through some options and arranged for a demo time to be booked. Unlike the original hi fi retailer I tried.
So I should have gone to Richer Sounds straight away!

21 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thank you for your 5 star review!

Valutata 5 stelle su 5

Came in to get a replacement stylus

Came in to get a replacement stylus or cartridge for my turntable. Super helpful and brought in my turntable to have a new cartridge fitted. Unfortunately, turned out to be too heavy for arm, so ended up going with just a stylus replacement. Appreciate the customer service - always excellent and time for a fairly inexpensive component.

18 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great service

Great service with all the advice we needed from the staff member that served us. Delivery time was earlier than expected which was a bonus. We are very happy with our new record player and speakers.

20 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Brilliant service as always

Brilliant service as always. Great advice and help that mean I am really happy with the upgrades to my system. Thank you

19 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great communication and advice from the…

Great communication and advice from the team at RS Southampton, prompt delivery of order. It was a super smooth and enjoyable experience.

13 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I go to Richard Sounds in Southampton…

I go to Richard Sounds in Southampton for at least over 20 years rob the manager is absolutely spot-on helps me a lot and he’s a very nice person and he’s got a very good working team behind him. And Rob and the team deserve a pay rise for all the work they do

12 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Brilliant service

Friendly staff and very helpful. We are extremely satisfied with our amplifier. Thank you

21 febbraio 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

excellent service

excellent service, knowledgeable staff

10 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent service and advise

Excellent service and advise, best price and AVR was delivered to my home the next day

9 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Bought over the phone

I ordered by phone as I live of of the mainland of the UK. The staff at the Southampton shop were very helpful, took my order and sorted out the payment process for me. The goods arrived promptly and I am satisfied with them.

6 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Easy online purchase/in store…

Easy online purchase/in store collection service! Staff were very friendly, welcoming and super helpful. As a newbie to vinyl players they gave some great advice/tips! Would recommend and would definitely use again.

6 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Brilliant service

As always, BRILLIANT service and advice from the guys in Richer Sounds. Thank you Tom.

Later I also had great service from Simon who came out to help with setup issues. Thanks Simon

2 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Passionate staff

I only bought speaker cable for my hi fi system but the advice I received was excellent. The staff are clearly passionate about what they do and are happy to share their knowledge to ensure that you get the best out of your purchases. It is good to know that there is still a specialist shop for these goods within reasonable travelling distance.

3 settembre 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thank you for your wonderful feedback

Valutata 5 stelle su 5

All your team are well trained

All your team are well trained, knowledgeable and very helpful it is lucky that Curry's do not have your calibre of staff.

24 agosto 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Another faultless transaction!

I’ve used Richer Sounds for years and years! They’ve always shown the same level of professionalism, mixed with expert knowledge and efficiency. I bought a new TV this time and it was a pleasure to deal with somebody that wasn’t in a call centre and who could organise delivery faultlessly. Even my wife said “are we getting it from Richer Sounds, because they’ve always done us well”. Enough said really. Keep up the excellent work.

25 agosto 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Very good service at the store in…

Very good service at the store in Southampton After sales service excellent solves all the issues I had Nothing was too much trouble.

27 agosto 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Just what I needed

I got what I wanted at the price I expected and the service I received was perfect.
THANK YOU

26 agosto 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I do not like giving reviews

I do not like giving reviews. However, it was a pleasure to be able to speak to sales people who were interested in their products and knew what they were talking about.

26 agosto 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Just excellent

Staff member was excellent, listened to what I wanted and advised and refined options. Very pleased with new hifi.

As ever just the best place to go.

21 agosto 2026
Logo di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più