Visited Sheffield store. I had a bundle in mind. Technician Paul, helped me be sure of what i wanted. having viewed other products. After reviewing technical information of said products and balanci... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Leggi di più
L'azienda ha risposto
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Leggi di più
L'azienda ha risposto
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
130 Whitham Road, S10 2SR, Sheffield, Regno Unito
- 0333 900 0034
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Purchase and installation of new TV
We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was superb, setting up all of the apps and giving us great tips on how to get the best from our new TV.
22 giugno 2026
Risposta di Richer Sounds - Sheffield
Thank you for your 5 star review!
Risposta di Richer Sounds - Sheffield
Thank you for your 5 star review!
Excellent experience buying my first…
Excellent experience buying my first turntable and speakers in teeny year.
Friendly and highly knowledgeable staff.
Would highly recommend dealing with Richer Sound
27 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Yet again,faultless service from the…
Yet again,faultless service from the Sheffield branch.Spoke to Olli on the Thursday,he sent me a purchase link to order,and the item was delivered the following morning.Thanks!
25 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent all round service
25 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Risposta di Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
friendly and drama free
The price of my item was reduced a few days after I bought it. The friendly staff refunded the balance with zero drama.
23 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for the positive feedback about the store team's no fuss handling of the price drop, which is exactly what was needed. We do hope all is well with the new purchase.
The Customer Experience team
Quick and easy pickup in store
Purchased online, picked up in store. Richer Sounds made it quick and easy.
22 giugno 2026
Risposta di Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
engaging staff at Sheffield....and…
engaging staff at Sheffield....and complete honesty on some negative information on a product I purchased
19 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Good service.
Ready for collection from the local store the day after I placed the order. No problems.
18 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience which is no surprise to me.…
Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.
17 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Returning Customer
Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!
18 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent, faultless experience
I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.
18 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
The gentleman who answered the phone…
The gentleman who answered the phone was friendly and very helpful.
15 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Great to deal with as always
15 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
ME AND OUR DAUGHTER HAVE BOUGHT…
ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.
13 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Helpful information
Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend
12 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
I had looked online confident in what I…
I had looked online confident in what I wanted but needed to speak to a salesman. I found him to be very knowledgeable and realy looked after me.
12 giugno 2026
Risposta di Richer Sounds - Sheffield
Thank you for your 5 star review!
Terrific service
Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.
10 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
USED YOU FOR YEARS
USED YOU FOR YEARS, PLENTY OF KNOW HOW AND VERY HELPFUL, I WOULD RECOMMEND TO ANYONE
10 giugno 2026
Risposta di Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.