Visited Sheffield store. I had a bundle in mind. Technician Paul, helped me be sure of what i wanted. having viewed other products. After reviewing technical information of said products and balanci... Leggi di più
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In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Leggi di più
L'azienda ha risposto
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Leggi di più
L'azienda ha risposto
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
130 Whitham Road, S10 2SR, Sheffield, Regno Unito
- 0333 900 0034
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Great Service
Took our son to introduce him to the beginners world of a decent amp and turntable for his 21st birthday. Alex was extremely knowledgeable and helpful. He set a couple of systems up in the experience room which made our sons birthday even more special. No hard sell at all which impressed me. I have bought items from there myself and always found them very helpful and fair. Would recommend.

Risposta di Richer Sounds - Sheffield
Honest helpful advice from David and…
Honest helpful advice from David and good prices for quality ji fi equipment.

Risposta di Richer Sounds - Sheffield
Conor of Richer Sounds Sheffield
Conor was very helpful in explaining the benefits of the Bluetooth headphones. As usual, Richer Sounds shows why buying from a retail shop with real people is always better than on-line shopping for this kind of thing

Risposta di Richer Sounds - Sheffield
Couldn’t have been better
Spoke to Geoff on the phone to make sure the items were in stock. This was checked and verified. Said I’d be along later that day and the items were ready to be picked up. All very straightforward and easy.

Risposta di Richer Sounds - Sheffield
Friendly and helpful staff who are very…
Friendly and helpful staff who are very knowledgeable .Prompt delivery of item purchased.

Risposta di Richer Sounds - Sheffield
Really friendly staff who were very…
Really friendly staff who were very helpful great products at great prices. Delivered the following day as promised! Well done

Risposta di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield
Excellent as always
Excellent as always. So few companies truly get customer service right but these guys do it consistently.

Risposta di Richer Sounds - Sheffield
Local promises - local satisfaction
No problems at all in purchasing my TV online from Richer Sounds.
The adverts showed members of Sheffield staff who would be willing to assist me if problems arise.
On receipt of my LG tv, I had difficulty setting it up.
I used the 0333 telephone line and was put through, disappointingly, to an LG helpline. Not the friendly local staff willing to assist me!
At the age of 84 modern technology isn’t always easy to grasp.
A local sympathetic ear would have been reassuring instead of a foreign lady I had difficulty understanding, though helpful.
Since, Richer Sounds contacted me and couldn’t apologise enough for the problems I had.
Each time I’ve spoken with their agents, they have always sought to help - and they certainly have.
I would never hesitate in purchasing from this company in the future.
The main problem was my misunderstanding of the TV setup (age eh!).
Their main task is making sure the customer is always happy - and I am.
Thanks Tom and Theo at Richer Sounds.

Risposta di Richer Sounds - Sheffield
Really helpful bought a Wiim amp and…
Really helpful bought a Wiim amp and it’s v good , spoke with these on the phone and helped so much .. best shop for audio by a mile 👌

Risposta di Richer Sounds - Sheffield
System Enhancement. Following my recent purchase of a pair…
Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed research, I went with the 6” Argon Malmo subwoofer.
I happily returned to Richer Sounds (Sheffield) as my initial experience with them was certainly 5*. Once again they did not disappoint.
Excellent service, sound advice, competitive price all combined with super fast delivery that has, once again, made me a very happy customer and perfectly satisfied with the results of the enhancement to my system.
Highly recommended, thank you!

Risposta di Richer Sounds - Sheffield
Friendly and knowledgeable staff
Friendly and knowledgeable staff, good prices, well organised shop displays.

Risposta di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield
Fast delivery of item to store
Fast delivery of item to store. Easy collection. Very pleased with my purchase.

Risposta di Richer Sounds - Sheffield
Values customers and delivers excellent…
Values customers and delivers excellent support to assist customers to select the best buy product .

Risposta di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield
Excellent service and price
Excellent service and price. Product turned up for in-store collection the next morning as advised.

Risposta di Richer Sounds - Sheffield
Friendly helpful advice from staff and…
Friendly helpful advice from staff and after sales support

Risposta di Richer Sounds - Sheffield
I never shop anywhere else for TV, Hi-Fi.
I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you have a problem they'll quickly sort it. 10/10.

Risposta di Richer Sounds - Sheffield
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