Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... Leggi di più
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Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... Leggi di più
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Always a good experience when dealing with the staff at Richer sounds in Prestwich, Manchester. Always helpful and never over pushy as they want to assist you to make the right decision for you.
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It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... Leggi di più
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The guys at Richer Sounds couldnt have been more helpful when placing the order for the new TV . It was quick , efficient and secure , with the right level of advice . The delivery guys were also spo... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, Regno Unito
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Richer sounds have been my 'go to' retailer for sound and vision for many years. Didn't let me down again. Recommended.

Risposta di Richer Sounds - Prestwich

Risposta di Richer Sounds - Prestwich
I arrived 30 minutes prior to closing. I experienced excellent advice and didn’t feel rushed. Despite purchasing at close of day, I was still offered next day delivery. I was kept informed of delivery times and all went well. I hadn’t arranged installation but had a small issue in setting up. I telephoned the shop, again close to closing time and they arranged an installer to come out the same evening.
Outstanding customer care. Plus highly competitive pricing.

Risposta di Richer Sounds - Prestwich

Risposta di Richer Sounds - Prestwich
Absolutely first class service as always from the staff at Prestwich branch

Risposta di Richer Sounds - Prestwich
You had the tv there at your store unlike curry's 3o pound delivery next day argos no better no store near me had one in stock you did you won hands down thank you

Risposta di Richer Sounds - Prestwich
Staff in store were quick to help, professional and polite. The show room is small but well laid out and it was great being able to see the system in person, even though I already pretty much knew what I wanted. Delivery service was also great.

Risposta di Richer Sounds - Prestwich

Risposta di Richer Sounds - Prestwich
I googled for a 24 inch TV for my caravan and Richer Sounds showed as the cheapest due to a club deal extra saving by quite a long way and when I checked there was a store reasonably local in an area I was picking something else up from so called in to pick one up but they had sold one the previous day or two and was waiting for stock so delivered one free of charge within 2 days so can't ask for better than that and was served by Andy who was very knowledgeable and customer focused.

Risposta di Richer Sounds - Prestwich

Risposta di Richer Sounds - Prestwich
Everything was very smooth and assistance to get the tv to the car, plus a phone call the next day to check if all was well, was very welcome.
Richer sounds are the best

Risposta di Richer Sounds - Prestwich
Exceptional and knowledgeable customer service re the choice of two TVs
Delivery was prompt and efficient - also with excellent customer service

Risposta di Richer Sounds - Prestwich
What a pleasant surprise to re-experience customer service.
The Richer sounds team (Prestwich) handled my enquiry with patience and expertise. I entered with a question and exited 45 minutes later with a purchase of £400. This wasn't because they sold me something that I didn't need, it was because they sold me something that I didn't realise I needed.
Really pleased with my purchase and recommend a visit for anyone wanting to understand more about sound. The unit, I now have, has increased my immersion into the wonderful world of sound.

Risposta di Richer Sounds - Prestwich
We purchased a new tv from richer sounds based on a competitive price and a 6 year warranty, it's now on the wall and looks great.

Risposta di Richer Sounds - Prestwich
Great discount on TV. Staff assistance was very good and sorted out a minor delivery error (on their part) and offered a free next day delivery service.

Risposta di Richer Sounds - Prestwich

Risposta di Richer Sounds - Prestwich
Excellent knowledge. Went to the shop and was asked what type of television we were interested in. Felt listened to, did not try to sell us something we wouldn’t need. Very impressed especially with 6 year guarantee. Would highly recommend. The television we chose wasn’t in store so paid £20.00 for guaranteed next day delivery due to us having lots of appointments but we could have had it delivered for free but with no known date
Two man delivery kept up to date all day regarding the delivery.

Risposta di Richer Sounds - Prestwich
Once again, exceptional service from Richer Sounds. Having found a suitable replacement for our recently deceased TV in their sale, I arranged to go and look at it. I purchased, despite there being a missing stand foot, hoping I could wall attach it. Noah was really helpful, even carried it out to the car for me. Then he went above and beyond - the missing foot turned up at the shop a few days later and rather than just bin it, he phoned to tell me and was happy to post it to me. I’ve been a Richers customer going back to the Stockport shop in the 80s (still have an original “I’m no mug” mug) and it’s good to see the standard of customer care is still right up there. The TV is great too.

Risposta di Richer Sounds - Prestwich
Demonstrated Sonos Beam in demo room, but unable to calibrate to the room as iPad / app wouldn’t allow.

Risposta di Richer Sounds - Prestwich
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