The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Leggi di più
L'azienda ha risposto
Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Leggi di più
L'azienda ha risposto
Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... Leggi di più
L'azienda ha risposto
We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two day... Leggi di più
L'azienda ha risposto
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di Richer Sounds - Preston
Helpful staff, steered me in the right direction. Very happy with my purchase.

Risposta di Richer Sounds - Preston
Brilliant service from the gents at Richer Sounds Preston. Jeff and Howie went above and beyond to help me spec out my cinema room and then install the screen. Howie even did this on the first day of his holiday to help complete the install. 98” TV on the wall and one happy customer. Always use RS for my AV needs and always will due to the quality of the customer service.

Risposta di Richer Sounds - Preston
Quality television and quality picture
Arrived on time and good service

Risposta di Richer Sounds - Preston
The guy in the shop had a proper understanding of the TVs on offer unlike some of the larger retailers. Got 6 year warranty and had some problems setting the TV up (couldn’t get player or ITVX) so rang the Preston branch for help. I was guided through r the steps I needed to take to sort the problem. Very patient and courteous. I would recommend Richer Sounds to be anyone and will go back there for future purchases.

Risposta di Richer Sounds - Preston
Great,helpful and pleasant staff. Guided me thoroughly to what items i required and to what would be ideal for me.
Well recommended

Risposta di Richer Sounds - Preston
LG OLED55G56LS TV.
Samsung HW-Q990F Soundbar
Panasonic DP-UB820 Blue ray player
Howie the store manager came & set everything up, great service & advice, made sure we had everything set up before he left.
Brilliant TV, Soundbar much better than the tv speakers yet to test the Dolby Atmos out on the Blue ray player. Overall very pleased with purchase & service from Richer Sounds.
Have bought from them in the past & always been very pleased. Highly recommended.

Risposta di Richer Sounds - Preston
Spoke with Howie about the qualities of the LG OLED56C56LB TV I was thinking of purchasing and returned three days later to do so. A 6 year warranty was included. Delivery was the next day, free of charge and arrived when stated. Excellent service throughout.

Risposta di Richer Sounds - Preston
Fantastic customer service.
Bought a projector a year ago from them. Developed a fault. Took it in for repair. Manufacturer was taking too long to resolve it so Richer Sounds (Preston) replaced with a brand new one. Bought a few things from these guys. Always a great service.

Risposta di Richer Sounds - Preston
Helpful, knowledgeable and friendly staff. Matt offered to give a demonstration of the equipment I was looking for on a date of my choosing. I did that and subsequently bought the item and am very happy with my purchase. Very accommodating with arranging a weekend delivery and follow up support if I had any issues with set up. Also a six year warrantee gives reassurance.

Risposta di Richer Sounds - Preston
I would never go anywhere but Richer Sounds for a TV or sound system. The staff are just brilliant. Both knowledge and friendly and the service at point of sale and afterwards is second to none. Thanks team Preston as always

Risposta di Richer Sounds - Preston
I knew what I wanted before I walked in. Ordered item to be delivered to the store. When I went to collect, extremely friendly, informing me if I had any issues with setup to give them a call. I didn’t ask for help but was offered it, that’s top tier customer service right there.

Risposta di Richer Sounds - Preston

Risposta di Richer Sounds - Preston
Excellent phone service and support. Fab little radio and fast delivery.

Risposta di Richer Sounds - Preston
From my initial enquiry to Richer Sounds to my purchase the process was made ever so simple. Matthew dealt with enquiry and answered my queries confirming which TV I wished to purchase . He identified this TvLG OLED42C54LA was available at the warehouse . This was delivered to the Preston Store the next morning and Matthew kindly lifted it to our car
Initially I struggled to fit the stand ...bit awkward and would recommend an electric screwdriver ... but the actual TV set up was quite straightforward and I love my new TV. Thankyou

Risposta di Richer Sounds - Preston
The specs online (Richer Sounds and manufacturers websites) were not complete so confusing.
I popped in to my local store and they were a great help. Chatted over my options and advised me on their best recommendation without trying to upsell me anything else.
Delivered really quickly too, but the in store experience was great. (Thank you James!!)

Risposta di Richer Sounds - Preston
Purchased 65" tv and speaker package via phone to Preston shop. Whole experience was great even with the tv having a fault. Phone call to shop and exchange was agreed and processed very quickly. Thanks Matt, will shop again when in the market.

Risposta di Richer Sounds - Preston
Fantastic experience with Richer Sounds. I pre-ordered the 77” Samsung S90F OLED and was kept well informed the whole time, with clear and timely updates before delivery. The TV arrived exactly as expected, well handled, and the process was completely hassle-free.
The picture quality is on another level — incredibly sharp with rich colours and deep blacks that make movies and sports look amazing. A big thank you to the staff as well for their professionalism and great communication throughout.
If you’re buying a premium TV, you really can’t go wrong with Richer Sounds. Highly recommended!

Risposta di Richer Sounds - Preston
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.