Richer Sounds - Preston Recensioni 

2835
TrustScore 5 su 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Valutata 5 stelle su 5

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two day... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
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4,9

Tutte le recensioni

(2835)

24.651 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great Warranty

Easy to order. Good price and excellent warranty.

8 febbraio 2026
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Risposta di Richer Sounds - Preston

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Helpful staff

Helpful staff, steered me in the right direction. Very happy with my purchase.

7 febbraio 2026
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Risposta di Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Brilliant service from RS Preston

Brilliant service from the gents at Richer Sounds Preston. Jeff and Howie went above and beyond to help me spec out my cinema room and then install the screen. Howie even did this on the first day of his holiday to help complete the install. 98” TV on the wall and one happy customer. Always use RS for my AV needs and always will due to the quality of the customer service.

7 febbraio 2026
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Risposta di Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Quality television

Quality television and quality picture
Arrived on time and good service

4 febbraio 2026
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Risposta di Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

The guy in the shop had a proper…

The guy in the shop had a proper understanding of the TVs on offer unlike some of the larger retailers. Got 6 year warranty and had some problems setting the TV up (couldn’t get player or ITVX) so rang the Preston branch for help. I was guided through r the steps I needed to take to sort the problem. Very patient and courteous. I would recommend Richer Sounds to be anyone and will go back there for future purchases.

3 febbraio 2026
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Risposta di Richer Sounds - Preston

Thank you for your wonderful feedback

Valutata 5 stelle su 5

LG OLED55G56LS TV

LG OLED55G56LS TV.
Samsung HW-Q990F Soundbar
Panasonic DP-UB820 Blue ray player

Howie the store manager came & set everything up, great service & advice, made sure we had everything set up before he left.
Brilliant TV, Soundbar much better than the tv speakers yet to test the Dolby Atmos out on the Blue ray player. Overall very pleased with purchase & service from Richer Sounds.
Have bought from them in the past & always been very pleased. Highly recommended.

2 febbraio 2026
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Risposta di Richer Sounds - Preston

Thank you for your 5 star review!

Valutata 5 stelle su 5

Spoke with Howie about the qualities of…

Spoke with Howie about the qualities of the LG OLED56C56LB TV I was thinking of purchasing and returned three days later to do so. A 6 year warranty was included. Delivery was the next day, free of charge and arrived when stated. Excellent service throughout.

2 febbraio 2026
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Risposta di Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent customer service

Fantastic customer service.
Bought a projector a year ago from them. Developed a fault. Took it in for repair. Manufacturer was taking too long to resolve it so Richer Sounds (Preston) replaced with a brand new one. Bought a few things from these guys. Always a great service.

29 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Helpful, knowledgable and friendly

Helpful, knowledgeable and friendly staff. Matt offered to give a demonstration of the equipment I was looking for on a date of my choosing. I did that and subsequently bought the item and am very happy with my purchase. Very accommodating with arranging a weekend delivery and follow up support if I had any issues with set up. Also a six year warrantee gives reassurance.

28 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

I would never go anywhere but Richer…

I would never go anywhere but Richer Sounds for a TV or sound system. The staff are just brilliant. Both knowledge and friendly and the service at point of sale and afterwards is second to none. Thanks team Preston as always

31 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great Preston store, as always.

I knew what I wanted before I walked in. Ordered item to be delivered to the store. When I went to collect, extremely friendly, informing me if I had any issues with setup to give them a call. I didn’t ask for help but was offered it, that’s top tier customer service right there.

30 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Sold me a TV

Sold me a TV. Helpful and seemed knowledgeable.

30 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

LG OLED42C54LA great Tv and very good service

From my initial enquiry to Richer Sounds to my purchase the process was made ever so simple. Matthew dealt with enquiry and answered my queries confirming which TV I wished to purchase . He identified this TvLG OLED42C54LA was available at the warehouse . This was delivered to the Preston Store the next morning and Matthew kindly lifted it to our car

Initially I struggled to fit the stand ...bit awkward and would recommend an electric screwdriver ... but the actual TV set up was quite straightforward and I love my new TV. Thankyou

21 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great instore experience

The specs online (Richer Sounds and manufacturers websites) were not complete so confusing.
I popped in to my local store and they were a great help. Chatted over my options and advised me on their best recommendation without trying to upsell me anything else.
Delivered really quickly too, but the in store experience was great. (Thank you James!!)

28 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great customer service

Purchased 65" tv and speaker package via phone to Preston shop. Whole experience was great even with the tv having a fault. Phone call to shop and exchange was agreed and processed very quickly. Thanks Matt, will shop again when in the market.

27 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Outstanding Service and a Stunning TV

Fantastic experience with Richer Sounds. I pre-ordered the 77” Samsung S90F OLED and was kept well informed the whole time, with clear and timely updates before delivery. The TV arrived exactly as expected, well handled, and the process was completely hassle-free.
The picture quality is on another level — incredibly sharp with rich colours and deep blacks that make movies and sports look amazing. A big thank you to the staff as well for their professionalism and great communication throughout.
If you’re buying a premium TV, you really can’t go wrong with Richer Sounds. Highly recommended!

27 gennaio 2026
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Risposta di Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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