Richer Sounds - Preston Recensioni 

2822
TrustScore 5 su 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towa... Leggi di più

Valutata 5 stelle su 5

The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch. All went very smoothly. The TV was delivered on time. While it's only been viewed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

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4,9

Tutte le recensioni

(2822)

23.773 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Richer Sounds No 1

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towards a new tv which was in the VIP sale. Worked out as an absolute bargain. The staff at Richer sounds Preston took the order for my new tv and it was delivered to me the next day. Thank you Harrison and Matt at that branch more than helpful all the way. And Ilias at customer service too. Me now am a happy happy Customer and I always am after dealing with Richer Sounds.Need I say more I could but I’d be writing for a week

2 luglio 2026
Valutata 5 stelle su 5

All the guys at Richie sounds was…

All the guys at Richie sounds was absolutely brilliant and so helpful when I went in to buy my tv. They had loads of time for me and to go through the options which were best suited for me. I would definitely recommend them. 100%. I will be definitely going back. Thank you Richie sounds. 10/10.

30 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

Friendly helpful staff

Friendly helpful staff. This is difficult because I know they can’t stock everything. Wanted an internet/DAB radio, had to order one and have it delivered to home to try, with the option to return/exchange it if I wasn’t happy. There were a couple of units I would have liked to compare but that wasn’t an option in store. As it happens I was happy with my first choice, so happy days.

29 giugno 2026
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Risposta di Richer Sounds - Preston

Thank you for the helpful feedback, we're really glad that you are happy with the unit you bought but will of course review the store display demonstration options for the range in question in light of your experience.

The Customer Experience team

Valutata 5 stelle su 5

Props for Preston…

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or better option and was reassured that the model Id originally fancied was still the class leader. Agreed to buy it and was given a discount (unexpectedly) since I was still some weeks from moving into my new house.

26 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Really helpful great advice always…

Really helpful great advice always recommend buying from richer sounds great quality products

14 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Excellent service

23 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great costumer service

Great costumer service, very friendly staff (Preston store )

23 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I buy anything that is TV or hifi…

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't need. The 6 year guarantees are a nice touch as well.

21 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great Service

Always great customer service , very helpful and friendly .

19 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great prices from Richer Sounds.

Great prices from Richer Sounds yet again. I purchased a LG OLED65G56LS for collection. My purchase was ready and waiting at the shop and I was away in minutes with the assistance of the helpful staff.

11 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

could not be better

could not be better. friendly knowledgeable staff ,easy to ask for advice

15 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great Experince all round

I had a tight budget and wanted sound quality that matched my son's equipment.
This was achieved very easily and I got a much better level of performance than I expected.

17 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

All very good.

The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch.
All went very smoothly.
The TV was delivered on time.
While it's only been viewed for 3 days I'm completely satisfied with the picture etc.
I will definitely recommend both Richer Sounds and this LG TV to anyone who enquired.

15 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Excellent service and advice

Excellent service and advice. I recently went in to ask about some earbuds I had seen on line. I didn’t want to spend a lot as at 75 I’m now hard of hearing and not able to appreciate the audio subtlety I used to enjoy. However the assistant was patient and helpful and not snobby about my lo-fi choice. I’m pleased with my purchase and the service I received. RS are always competitive on price and helpful and accommodating in helping you to make your choice irrespective of your criteria.

13 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Impressed

After a lot of product browsing and changing my mind about brands, sizes and models a number of times, it was so surprising when I called Richer Sounds, I did know the brand but the warmth of the discussion with people who really knew what they were talking about and were very customer focussed with the ability to get things done was truly a super nice experience, impressed.

11 giugno 2026
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Risposta di Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

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