Richer Sounds - Plymouth Recensioni 

2327
•
TrustScore 5 su 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have always shopped at Richer Sounds for my AV kit, so when it was time to replace our OLED TV this year, this was the first place that I looked. As always - the best selection of the latest mo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(2327)

24.593 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy on line ordering and collection

Easy on line ordering and collection
Staff contacted me to advise TV had arrived, very helpful instore and helped carry it to car

29 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Delivery very fast

Delivery very fast , plugged in after wall mounting, all good . Great price !

30 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Five start from all angles

I've used Richer Sounds 10 yrs ago to source amp & speakers so when I needed another pairing I went to them again. Jamie answered my initial queries and because he was so knowledgeable and courteous I proceeded to place my order with him. New amp, new speakers and some necessary add-ons. It all arrived in two days, competitively priced and exactly what I needed. Plus, this business is owned by employees so I haven't even tried going somewhere else. Five stars from any angle.

29 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very friendly and polite salesperson…

Very friendly and polite salesperson called Jamie, he was also very helpful in choosing the products that i needed. Thanks Derek Ayson.

23 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Exelent service, trusted retailer

Always happy to help customers. Knowledgeable and helpful

Always go back to richer sounds

16 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Over the years my late husband and I…

Over the years my late husband and I have pruchased various appliances from Richer Sounds. On every occasion the staff have been helpful and friendly and we have found no fault with any of the products. My most recebt purchase were Sony earbuds.

15 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Outstanding advice and service

Outstanding advice and service from Josh. Delighted with the system I have purchased. Good value too.

14 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Getting the right information

Talking to someone who knows the answers or if they are not sure are checking first to make sure what advice they give is correct.

13 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

First class service making for excellent experience

All transactions were done on the telephone with the Plymouth branch. I knew what I wanted so didn’t require advice. All staff spoken to were excellent, understanding and polite so no difficulty. My only problem came with paying , something I do frequently on line. It took three attempts and would seem to be something you should look at. Would I use Richer Sounds Plymouth again, most certainly.

12 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff - we were looking for a replacement turntable and staff member helped us to get the right one for our budget

9 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Cambridge EXN & EXA with Dali Sonic 5 speakers

I made an appointment at Richer Sounds in Plymouth to see if I could recapture my love of playing the music I grew up with. I had a Naim QB which was great but missed the stereo sound.
I wanted to get an Amp, streamer and a pair of speakers.
Ben introduced me to Cambridge EXN and EXA with a pair of B&W speakers. These together did not sound good due to the high treble coming from the speakers so they were switched to Kef Q concerto which was a vast improvement. Staying with the speakers we then tried hooking them up with Arcam SA35 streamer which I have to say sounded even better but still lacking depth and roundness in sound. Ben then introduced me to Dali Sonik 5 which I was a little apprehensive about because my living room is not vast and I wasn't sure it was the best move. How wrong I was, it sounded fantastic with the SA35. I then asked to put the Sonik 5's with the EXA and EXN that was the sound I was looking for, fantastic.
Thanks Ben for your time and expertise.

8 aprile 2026
Non scritta su invito
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent service

Excellent service from start to when product was delivered

8 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Used Richersounds for a few purchases…

Used Richersounds for a few purchases now, the only place i use now for Tv and Audio.

Very helpful in store and know what they sell.

Very happy with my latest OLED TV. Thanks again!!

7 aprile 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

First Class Service

I contacted Richer Sounds and was put through to their Plymouth Branch. I wanted to buy a sound system but really wasn't sure what to purchase.

Oana talked me through my options and I ordered an amp with dual speakers along with the relevant cables. Everything arrived within 48 hours and I could not have wished for a better pre and post sale service, even to the extent of an email checking that I was happy with the products after the event.

I would not hesitate to recommend Richer Sounds to anyone.

1 aprile 2026
Non scritta su invito
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

The Staff are the first point of…

The Staff are the first point of contact by telephone for me, and I can only say First Class, Service is second to none from beginning to end, again First Class, Fantastic Team, It is a pleasure to deal with Richer Sounds.
Any equipment I require, first stop is always Richer Sounds for all of the above and pricing won't be beaten anywhere, Take a Bow People.

31 marzo 2026
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Risposta di Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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