Richer Sounds - Plymouth Recensioni 

2230
TrustScore 5 su 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB


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Valutata 5 stelle su 5

Superb service. Knew all the answers I needed to make a purchase of a LG C5 55" TV on the phone. Arrived at the shop, in Plymouth, and left literally 5 minutes later having purchased exactly what I wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went in to our local Richer Sounds here in Plymouth to take a look at the Sonos ER 100 smart speaker. We were expertly assisted and given plenty of space and time to consider before making a choic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the Plymouth branch as a first time customer seeking advice on sub woofers for my sound system. Ben was very knowledgeable answering all my questions and I appreciated the opportunity to exp... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2230)

23.773 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Superb service

Superb service. Knew all the answers I needed to make a purchase of a LG C5 55" TV on the phone. Arrived at the shop, in Plymouth, and left literally 5 minutes later having purchased exactly what I wanted. TV arrived the following day. Courier was polite, helpful and had the TV connected to the LG SC9S soundbar/stand and watching it within 15 minutes of it being delivered. Awesome service would highly recommend.

1 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your wonderful feedback

Valutata 5 stelle su 5

New customer experience

I visited the Plymouth branch as a first time customer seeking advice on sub woofers for my sound system. Ben was very knowledgeable answering all my questions and I appreciated the opportunity to experience a demonstration. I purchased one in store and had some speaker cable made for me which I'm very pleased with. Many thanks Ben

30 giugno 2026
Non scritta su invito
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Always the Best

Always the Best, nobody offers a better service & offers.
Jamie looked after me but all the guys are so helpful.
🙏 Many Many Thanks.

24 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great service as usual and products are…

Great service as usual and products are always top notch. Definitely recommend plus Jay from Plymouth branch is always very helpful and informative. Thank you 👍👍👍😎

14 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great customer service

Great customer service. Called the telesales number and spoke to a very helpful guy at the Plymouth store I think it was. The tv I wanted was not in stock and he advised me on a very similar model which was cheaper. I bought the model he advised and am very happy with the price and the tv. Delivery was next day. The delivery guys were very helpful. All round positive experience and the best price for a tv I have found. Would recommend. I will defuse them again in the future.

22 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Polite, helpful, informed staff.

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the future is more predictive training as they can”t guess what I need when I walk in 100% of the time.

17 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Happy customer

Speedy response to enquiries regarding the TV I purchased.
Genuine price matching.

15 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great experience all round

Hi. I knew the product that I wanted. I went to the local store in Plymouth, The person I dealt with was efficient, not condescending and didn't try and upsell additional products.
It was refreshingly brief and professional experience that proved to me that your company deserves it's excellent reputation.
You also used an excellent delivery company; the men who delivered the product were also very professional.

12 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

From the initial contact on the 'phone…

From the initial contact on the 'phone to the Plymouth branch to the collection 2 days later the service was 100%, I was even able to use some old vouchers that I had been sitting on for at least ten years, without any problems. Thanks guys

11 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

excellent all round transaction

excellent all round transaction. Spin clean ordered over the phone and thanks to very helpful staff member the purchase experience was faultless. Item arrived on time and handled respectfully. Very pleased , highly recommended - many thanks.

2 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

In store purchase.

Josh was fab, really helpful and knowledgable and approachable … thank you . The product is amazing … I love it.

9 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very quick and favourable resolution of issue.

I was sent an earlier version of the product I ordered (mojo2 2025 rather than the 2026 version). The spec was different. The branch manager quickly offered a discount that was acceptable. I’m very happy with my purchase.

9 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

We went in to our local Richer Sounds

We went in to our local Richer Sounds here in Plymouth to take a look at the Sonos ER 100 smart speaker. We were expertly assisted and given plenty of space and time to consider before making a choice without any sense of pressure to make a decision or a purchase.
For these reasons and because the speaker impressed us, we went ahead and bought one.

9 giugno 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review!

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