Richer Sounds - Plymouth Recensioni 

2273
TrustScore 5 su 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2273)

24.861 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Outstanding advice and service

Outstanding advice and service from Josh. Delighted with the system I have purchased. Good value too.

14 aprile 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Getting the right information

Talking to someone who knows the answers or if they are not sure are checking first to make sure what advice they give is correct.

13 aprile 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

First class service making for excellent experience

All transactions were done on the telephone with the Plymouth branch. I knew what I wanted so didn’t require advice. All staff spoken to were excellent, understanding and polite so no difficulty. My only problem came with paying , something I do frequently on line. It took three attempts and would seem to be something you should look at. Would I use Richer Sounds Plymouth again, most certainly.

12 aprile 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff - we were looking for a replacement turntable and staff member helped us to get the right one for our budget

9 aprile 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Cambridge EXN & EXA with Dali Sonic 5 speakers

I made an appointment at Richer Sounds in Plymouth to see if I could recapture my love of playing the music I grew up with. I had a Naim QB which was great but missed the stereo sound.
I wanted to get an Amp, streamer and a pair of speakers.
Ben introduced me to Cambridge EXN and EXA with a pair of B&W speakers. These together did not sound good due to the high treble coming from the speakers so they were switched to Kef Q concerto which was a vast improvement. Staying with the speakers we then tried hooking them up with Arcam SA35 streamer which I have to say sounded even better but still lacking depth and roundness in sound. Ben then introduced me to Dali Sonik 5 which I was a little apprehensive about because my living room is not vast and I wasn't sure it was the best move. How wrong I was, it sounded fantastic with the SA35. I then asked to put the Sonik 5's with the EXA and EXN that was the sound I was looking for, fantastic.
Thanks Ben for your time and expertise.

8 aprile 2026
Non scritta su invito
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent service

Excellent service from start to when product was delivered

8 aprile 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Used Richersounds for a few purchases…

Used Richersounds for a few purchases now, the only place i use now for Tv and Audio.

Very helpful in store and know what they sell.

Very happy with my latest OLED TV. Thanks again!!

7 aprile 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

First Class Service

I contacted Richer Sounds and was put through to their Plymouth Branch. I wanted to buy a sound system but really wasn't sure what to purchase.

Oana talked me through my options and I ordered an amp with dual speakers along with the relevant cables. Everything arrived within 48 hours and I could not have wished for a better pre and post sale service, even to the extent of an email checking that I was happy with the products after the event.

I would not hesitate to recommend Richer Sounds to anyone.

1 aprile 2026
Non scritta su invito
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

The Staff are the first point of…

The Staff are the first point of contact by telephone for me, and I can only say First Class, Service is second to none from beginning to end, again First Class, Fantastic Team, It is a pleasure to deal with Richer Sounds.
Any equipment I require, first stop is always Richer Sounds for all of the above and pricing won't be beaten anywhere, Take a Bow People.

31 marzo 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

New CD Player and spares

Ben is alway quick to respond to requests and send quote and supportive information and amazing customer service

1 aprile 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Paid for an EverSolo T8 Network…

Paid for an EverSolo T8 Network Streamer which was awaiting stock. Kept well informed until it was ready for collection. Have bought most of my equipment from them and will continue to do so. Customer service as it should be.

25 marzo 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 4 stelle su 5

Leak stereo 130 amplifier

I was pleased to be able to audition a new amplifier at home with the option of a return and refund within two weeks. However, when I asked for the price match to be honoured I was told despite the exact same product being available at £100 cheaper elsewhere it wasn’t eligible because it didn’t have the same warranty period offered by Richer Sounds, so I think the price match offer by RS is quite deceptive.
I was given a £30 discount which helped sweeten the pill somewhat.

20 marzo 2026
Valutata 5 stelle su 5

Sony tv

As always top staff and very honest and helpful they never put me wrong 5 🌟 every time i get 90 of my things from them top staff plymouth store thanks boy

26 marzo 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Staff were very helpful

Staff were very helpful. there was no pressure to buy.
Oana sold well and even helped me with my purchase to the car.
Overall very Satisfied and will return.

26 marzo 2026
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più