We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Leggi di più
L'azienda ha risposto
Exceptional service provided by RS as always. I special ordered a Denafrips Hermes DDC which arrived well within the 4-6 weeks estimated delivery time. My purchase was made by ‘phone in a professional... Leggi di più
L'azienda ha risposto
An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light di... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
1 West Way, Botley Road, OX2 0JB, Botley Road, Regno Unito
- 0333 900 0052
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great service when we had a problem…
Great service when we had a problem with installing the new TV, they responded to fix
6 gennaio 2026
Risposta di Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
A positive experience
Very pleased with the service I received from Richer Sounds. I chose the click and collect service and I was kept informed frequently about the status of my order. When I picked up my order the salesperson was very friendly. All in all, a positive experience.
4 gennaio 2026
Risposta di Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
New TV - happy days
Already knew what I wanted and Richer Sounds had the best price I could see from a reputable store. Friendly sales team on the phone made my purchase easy and pleasant.
4 gennaio 2026
Risposta di Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Risposta di Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Good to see products and get advice.
Good to see products and get some advice on record player compatibility.
3 gennaio 2026
High quality service at Oxford Richer Sounds
Yesterday after a phone call drove the 50 odd miles from Ealing to RS Oxford to listen to a Denafrips Enyo 15th DAC a highly resolving system was set up like my own, I bought it.
Thanks to Matt who had previously sold me a MXN1O streamer by phone & setting up the system & to Paddy who organised getting in the Enyo 15th in both went the extra distance to get me what I wanted... Impressive.
9 gennaio 2026
Non scritta su invito
Risposta di Richer Sounds - Oxford
Thank you for your wonderful feedback
Excellent service, friendly knowledgeable staff
Excellent service by professional and knowledgeable staff
2 gennaio 2026
Risposta di Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Prompt & helpful service
Very straightforward selection and ordering process for buying a 43" TV and soundbar.
And especially helpful over the phone in dealing with a couple of installation problems.
2 gennaio 2026
Risposta di Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Ordering and buying the TV was simple
Ordering and buying the TV was simple. Free delivery was arranged in store and was delivered when expected.
1 gennaio 2026
Risposta di Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Richer Sounds in Oxford
Have used Richer Sounds in Oxford a couple of times and the experience has been excellent.
30 dicembre 2025
Risposta di Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Store manager was brilliant
Store manager was brilliant - really friendly and knowledgeable. Very happy with my product and next day delivery.
30 dicembre 2025
Risposta di Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Lots of personal attention and advice
Lots of personal attention and advice. Very happy with the guidance and being able to communicate with a knowledgeable human being.
30 dicembre 2025
Risposta di Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Kaz was amazing
Kaz was amazing! Really helpful and great to talk to someone who was kind and knowledgeable on Hi-Fi's. Cannot recommend Richer Sounds Oxford enough!
29 dicembre 2025
Friendly and efficient service
It was easy to order online click-and-collect. The local store phoned me when it was ready, and were friendly and welcoming when I went to pick up the item.
28 dicembre 2025
Risposta di Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
I like it and service was very good and…
I like it and service was very good and very helpful thanks appreciate
28 dicembre 2025
Risposta di Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
Always a great experience!
As always this time it was another great experience shopping at Richer Sounds Oxford. The staff are always friendly professional and helpful and prices are always good with the chance of nabbing a real bargain with clearance and ‘open box’ deals.
Two tips if you are new to RS…. 1) Join their VIP. club (it’s free) for special offers and 2) Be aware of their’Trade Up’ as you might be able to part exchange your old gear.
2 gennaio 2026
Non scritta su invito
Risposta di Richer Sounds - Oxford
Thanks for your feedback, great to read you were happy with our service.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.