Richer Sounds - Milton Keynes Recensioni 

1790
TrustScore 5 su 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Aidan at the MK branch of Richer Sounds has always been super helpful and trustworthy. This time he advised on a replacement turntable, plus with guidance as to how we might set it up and conne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Paddy, Tom and the whole team provided an excellent service in resolving my issues. Sadly, Sony did not provide the level of support I expected, but Richer Sounds went above and beyond to help resolve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really happy with my experience buying my new Samsung TV from Richer Sounds. The phone service was excellent – the person I spoke to was friendly, helpful, and made everything really easy. I als... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(1790)

24.092 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service

Ordered online. Site easy to navigate and straightforward to place order. New TV delivered within three days. Great communication from Richer Sounds re delivery, guarantee etc. Price very competitive. Would definitely use them again.

19 luglio 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Spoke the Richard in store

Spoke the Richard in store, great help and advice, have got my old system up and running,,,,, happy days 👍
Thanks again
Graham

22 luglio 2026
Non scritta su invito
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Risposta di Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great product knowledge

Great product knowledge, price and delivery service.

15 luglio 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Used them for years..

Used them for years..

just great, always competitive, always end up spending too much :-0

14 luglio 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Bought the Audio-Technica LP60XBT Black…

Bought the Audio-Technica LP60XBT Black bluetooth turntable as a present for my wife's birthday .
The delivery was brilliant, the actual turntable is amazing. So nice to hear all our old vinyls again .
Many thanks

30 giugno 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Top Quality Service

Last Tuesday I phoned the MK Branch and spoke to Mark.
I asked if it was possible to listen to a Ruark R410 coupled to a CD player and a Sub Woofer.
He stated that I could purchase them and try for a month if I wasn't happy I could return them.
I asked if he could put this in writing,five minites latter I recieved an e mail and a Quote from Mark who then answered all my questions so I paid
The next day I had a Text from DPD saying my goods were being deliverd between 1 &2pm
The goods arrived on time and were in pristene condition.
I have now built up and installed and am very happy,because if I have a problem Mark will be there to help.
Once again many thanks to Mark who is a credit to your organization.
Kind regards
Alan Keen

7 luglio 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

All good

All good, but no stock of the product

3 luglio 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Helpful knowledgeable Staff.

We visited the Milton Keynes store and was assisted by Gilbert who was very pleasant and knowledgeable.
He answered all our questions and we purchased a 42* Samsung Oled.
Have just put it up son wall so obviously too soon to say about product but all seems great.

2 luglio 2026
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Risposta di Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Comfortable experience

Had a great experience at the store a few months ago, and have only put this review up after seeing the notification. They were great help walking me through the best quality TVs within my price and were just pleasant all-round. Unfortunately, I can't remember the gentleman's name who helped me but I left pleased and my TV has been great since I got it!

24 novembre 2025
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Atacama Speaker Stands

Excellent service from the guys in your Milton Keynes shop, and when I called to let them know that the assembly pack was missing they couldn't have handled it better 😊. I had the replacement pack within 24 hours - cracking service and a quality product 😊

28 giugno 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent Customer Service at MK

Excellent Customer Service at MK. Both Deputy Manager and the Senior Sales Advisor answered all my questions, paid a lot of attention and went above and beyond when I gave them a wrong billing information to correct it and re-issue the bill with correct details. Great patience, great communication.

28 giugno 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Helpful advice over the phone

Helpful advice over the phone. Efficient ordering and payment system.

26 giugno 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 4 stelle su 5

Efficient and pleasing customer experience.

Easy ordering process, good communication and competitive pricing. Staff are knowledgeable and very efficient. I wish I had bought my last TV from Richer but I was tempted by an offer on Amazon. Will not make the same mistake again. The only thing that stops me giving 5 stars is the opening time of the shop. 11AM is too late.

23 giugno 2026
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Risposta di Richer Sounds - Milton Keynes

Thank you for taking the time to leave us your feedback, and it was great to read you had a positive experience. Although our showrooms don't open until 11am during the week, we do have colleagues available from 9am to speak to on the phone, and can be available between 8am-8pm Monday to Friday for demonstrations and for collection of major purchases for VIP members, by appointment.

Hope this helps and thanks again for the review,

The Customer Experience team

Valutata 5 stelle su 5

Excellent customer service and…

Excellent customer service and knowledgable and friendly staff.

13 maggio 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great service and products.

I purchased a Ruark RS1 Sub to go with my existing R3s. The two work very well together and the subwoofer, despite its size, produces quite a bit of bass. It does need setting up though, to avoid it being overpowering.
The service from Richer Sounds was, as always, very good!

29 dicembre 2025
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Risposta di Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great experience with the team from…

Great experience with the team from Milton Keynes. Took delivery of my preordered speakers but the stands were unfortunatley on backorder. No problem at all, the guys loaned me a brand new set of stands to get the full use of my speakers whilst we await the arrival of mine. A really kind gesture and massively appreciated.

23 giugno 2026
Logo di Richer Sounds - Milton Keynes

Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

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