Richer Sounds - Maidstone Recensioni 

2224
TrustScore 5 su 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


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Valutata 5 stelle su 5

As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(2224)

23.849 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Good company to deal with

Good company to deal with, the Maidstone branch was very quick at answering the emails and informative, placed my order for a out of stock turntable and it turned up earlier than expected and it’s great 👍 shame I couldn’t call the local shop (Maidstone) and talk to them in person tho .

22 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thank you for your review and the kind words about our Maidstone team, which I will of course pass on. To clarify, all our stores have UK phone numbers which they can be contacted on, and which can be found on their individual store pages..

www.richersounds.com/storefinder

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Purchasing Sony TV's, Theatre 9 & Naim Muso's

Excellent experience with the guys at Maidstone.
Very helpful and go the extra mile to help and ensure you get the right deal.
Would always strongly recommend them.

21 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

First class in every way

First class in every way
Helping me select products to meet my desires and then helping with the setup.

The entire team are outstanding.

21 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

New Tv and Turntable

Richer sounds is a very professional outfit, you only have to look at how long the staff have been with the compony. Excellent help will which Tv and turntable to buy. Very happy with the service and at a good price, i will be be using the shop again.
Thank you

20 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I walked in not knowing anything about…turntables

I walked in not knowing anything about turntables and amplifiers and what speakers to buy for my first setup.the gentlemen suggested the argon Audio and built in amplifier in with the speakers .and the sound it producers is amazing .Excellent customer service from start to finish Definitely going back for Upgrade . Thank you

19 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

I wanted to compare the Audio C10…

I wanted to compare the Audio C10 speaker against the Sonos systems. They had them all set up and I was able to clearly hear the difference in quality of the speakers. No rush and no pressure - and they matched the online sale price. Just a brilliant service all round

17 gennaio 2026
Valutata 5 stelle su 5

Go to Guys.

Great people at Maidstone store. Always found a solution to my Audio problems and always got a good deal. There at the end of the phone when you get home and need help in getting things up and running right.

12 novembre 2025
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Risposta di Richer Sounds - Maidstone

Thank you for your 5 star review!

Valutata 5 stelle su 5

Very helpful company I don’t use the…

Very helpful company I don’t use the internet ,they let me buy a television over the phone,wish all companies were like that

14 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Advice

Advice
On contacting Richer Sounds for advice prior to purchasing re existing TV not working I was not advised to try switching on the TV at the side of the set. My ignorance but was told to reboot by usual method. Still did not work thus led to me purchasing a new TV from Richer. I have bought a few TVs and recently a music centre from Richer. Other than that I was very satisfied with Peter who installed the TV.

10 gennaio 2026
Valutata 5 stelle su 5

The Team at the Maidstone branch are…

The Team at the Maidstone branch are very welcoming and knowledgeable and truly passionate about the products they have in their store and if they can't find what you need at your local branch (Quality,price and budget) they may source it from another of their stores.

11 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

New tv

Great service , new tv was delivered exactly when they said , complete all round great service,thanks

15 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Brilliant service from Jason

Brilliant service from Jason. Very knowledgable answering all of my questions. System arrived as promised. Thankyou

10 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Staff are knowledgable

Staff are knowledgable, friendly and really know their stuff. So much better than shopping at somewhere like Currys where the staff are only semi knowledgable. The prices are as good as anywhere

10 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Elderly villager shopping .

I live in a village and do not go to Maidstone anymore. I relied on previous contact with Richer Sounds to be guided in my choice of a replacement TV which was installed yesterday. I am delighted with the Cello which I see was made in England. I am elderly and dreaded having to learn new controls but the installation engineer was friendly and encouraging and I was pleased to find it easy to use this morning.
The first Cello was found to be severely damaged when the packaging was removed and the engineer quickly arranged to collect a replacement.He returned following the hours journey and stayed until he was satisfied that I had a good grasp of the controls. Clearly a man of high principles and a credit to Richer Sounds. Thankyou.

16 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thank you for your 5 star review!

Valutata 5 stelle su 5

Helpful staff

Helpful staff who provided the advice needed and arranged for the item to be delivered promptly

9 gennaio 2026
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Risposta di Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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