Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Leggi di più
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Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Leggi di più
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Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted... Leggi di più
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All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the sa... Leggi di più
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Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Regno Unito
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Excellent customer service from real people. Price matched a product even when they weren't obliged to. Fast Delivery. Would recommend.

Risposta di Richer Sounds - London Bridge
Able to view the AV receiver in the shop with knowledgeable advice from the staff. Easy to order and pay, delivered the next day to my home. Denon AVR has great sound, good connectivity, easy to set up

Risposta di Richer Sounds - London Bridge
Went into the London Bridge branch, needed a large screen TV, and audio receiver for my client.
Terry was incredibly knowledgeable, and gave me a further discount on the items I purchased.
Perfect.

Risposta di Richer Sounds - London Bridge
Recieved the product in a reasonable time frame.

Risposta di Richer Sounds - London Bridge
Amazing communication and speed of delivery
Thank you

Risposta di Richer Sounds - London Bridge
I have purchased from Richer Sounds a few times, but this was the first time I visited one of the stores.
I had planned on purchasing an EVO150 SE, but was not sure about getting speakers for it at this time.
I had the EVO 150 confused with the cheaper EVO one.
Malik sorted out my confusion and set up the experience room for me to try the EVO 150combined with a pair of DALI Oberon 5's.
I was very impressed, but being concerned about the ability to use wireless headphones with the system, Malik organised a demo of this feature. It is important as this system is for the living room and sometimes I want to listen to music while my wife is watching TV.

Risposta di Richer Sounds - London Bridge
Fantastic service & a great price too.
No pressure at all to buy and all options laid out to me and recommendations good and bad.
Didn't honestly think I would have been in a position to purchase what I did but being a VIP member also helped as well as Robin at London bridge helping to get in my price range.

Risposta di Richer Sounds - London Bridge
Friendly staff and very helpful. In particular nice that they held the item for a few days until I could get to the shop.

Risposta di Richer Sounds - London Bridge
Friendly expert advice followed by quick delivery.

Risposta di Richer Sounds - London Bridge
I bought some earbuds, performance of which was disappointing ( developing a terminal fault within 12 months of purchase). Staff were very understanding, interested to learn more and friendly in processing my refund credit.

Risposta di Richer Sounds - London Bridge
As always, excellent service online and in-store at London Bridge, cheaper than anywhere else and with a 6yr guarantee.

Risposta di Richer Sounds - London Bridge
Ordered late in the day from warehouse and collected on second day after. Staff were polite and helpful, making a handle for my item. London Bridge store.

Risposta di Richer Sounds - London Bridge
Excellent advice from Terry and good prices. Terry took the time to understand our needs and to consider how best RS could help.

Risposta di Richer Sounds - London Bridge
Called for a bit of advice which was freely given and spot on, made a purchase and received my items the next day as promised, worked perfectly….happy days! Thanks for your advice and excellent customer care.

Risposta di Richer Sounds - London Bridge
Services at the shop were very great, staffs gave such a sincere suggestion.

Risposta di Richer Sounds - London Bridge
The expertise and enthusiasm of the team shines through.

Risposta di Richer Sounds - London Bridge
Went to get something at London Bridge Store and experience was awful…The guy at the store was so rude and unhelpful…I am I VIP customer and I always shop at this Branch I mean it was terrible experience i would not recommend it at all and also I don’t think I will buy anything from this company again…also not to forget my product hade a scratch when I opened but I choose not to return it…anyway very disappointed…

Risposta di Richer Sounds - London Bridge
Went to buy bracket for Sonos Bar Gen 2 and HDMI cable with it…it was terrible experience the guy at London Bridge Store was rude and arrogant it was not helpful at all…I am a ViP customer and I always shop at RS but this is the first time I experienced something like this so this completely change my view…I would never buy anything from RS and I would not recommend it either and not too forget my Bracket was scratched too…so yeah will shop elsewhere from now on…avoid it if you can…

Risposta di Richer Sounds - London Bridge
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