Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
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Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
L'azienda ha risposto
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Leggi di più
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Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise
L'azienda ha risposto
Superb customer service. We spent quite some time listening to the sound systems we purchased. They were knowledgeable and super helpful. 100% recommend.
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Regno Unito
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Risposta di Richer Sounds - London Bridge
I've been using Richer sounds for many years,the service has been second to none,they always go above & beyond, prices are always good, also really like the VIP offers

Risposta di Richer Sounds - London Bridge
The customer service great particularly from Robin who I met in the London Bridge branch and who helped me to choose a music centre which took out the stress out of trying to make a decision. Robin also kindly offered to assemble the music centre at my home which was really appreciated.

Risposta di Richer Sounds - London Bridge
A very friendly, knowledgeable salesperson in the store helped me to make my decision on a new piece of hi-fi. Thank you.

Risposta di Richer Sounds - London Bridge
Excellent customer service from real people. Price matched a product even when they weren't obliged to. Fast Delivery. Would recommend.

Risposta di Richer Sounds - London Bridge
Able to view the AV receiver in the shop with knowledgeable advice from the staff. Easy to order and pay, delivered the next day to my home. Denon AVR has great sound, good connectivity, easy to set up

Risposta di Richer Sounds - London Bridge
Went into the London Bridge branch, needed a large screen TV, and audio receiver for my client.
Terry was incredibly knowledgeable, and gave me a further discount on the items I purchased.
Perfect.

Risposta di Richer Sounds - London Bridge
Recieved the product in a reasonable time frame.

Risposta di Richer Sounds - London Bridge
Amazing communication and speed of delivery
Thank you

Risposta di Richer Sounds - London Bridge
I have purchased from Richer Sounds a few times, but this was the first time I visited one of the stores.
I had planned on purchasing an EVO150 SE, but was not sure about getting speakers for it at this time.
I had the EVO 150 confused with the cheaper EVO one.
Malik sorted out my confusion and set up the experience room for me to try the EVO 150combined with a pair of DALI Oberon 5's.
I was very impressed, but being concerned about the ability to use wireless headphones with the system, Malik organised a demo of this feature. It is important as this system is for the living room and sometimes I want to listen to music while my wife is watching TV.

Risposta di Richer Sounds - London Bridge
Fantastic service & a great price too.
No pressure at all to buy and all options laid out to me and recommendations good and bad.
Didn't honestly think I would have been in a position to purchase what I did but being a VIP member also helped as well as Robin at London bridge helping to get in my price range.

Risposta di Richer Sounds - London Bridge
Friendly staff and very helpful. In particular nice that they held the item for a few days until I could get to the shop.

Risposta di Richer Sounds - London Bridge
Friendly expert advice followed by quick delivery.

Risposta di Richer Sounds - London Bridge
I bought some earbuds, performance of which was disappointing ( developing a terminal fault within 12 months of purchase). Staff were very understanding, interested to learn more and friendly in processing my refund credit.

Risposta di Richer Sounds - London Bridge
As always, excellent service online and in-store at London Bridge, cheaper than anywhere else and with a 6yr guarantee.

Risposta di Richer Sounds - London Bridge
Ordered late in the day from warehouse and collected on second day after. Staff were polite and helpful, making a handle for my item. London Bridge store.

Risposta di Richer Sounds - London Bridge
Excellent advice from Terry and good prices. Terry took the time to understand our needs and to consider how best RS could help.

Risposta di Richer Sounds - London Bridge
Called for a bit of advice which was freely given and spot on, made a purchase and received my items the next day as promised, worked perfectly….happy days! Thanks for your advice and excellent customer care.

Risposta di Richer Sounds - London Bridge
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