Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
ordered something for store delivery. arrived when expected and the store manager was very proactive letting me know it had arrived - he called as well as emailing in addition to the system-generated... Leggi di più
L'azienda ha risposto
All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the sa... Leggi di più
L'azienda ha risposto
Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
100 Tooley Street, SE1 2TH, London, Regno Unito
- 0333 900 0021
4,9
Eccellente
2K recensioni
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Perfect with information and assistance
My memory of shopping at Richer Sounds from a number of years ago was that the staff were extremely helpful, very non-judgemental (of my relative ignorance), almost frighteningly well-informed and knowledgeable, and pleasant to boot.
Having just made two visits there to purchase an upgrade on my (dumb - and rather agéd) television, it is gratifying and reassuring to find that Richer Sounds still provides the most excellent level of service. Cannot fault them.
18 marzo 2026
Risposta di Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Risposta di Richer Sounds - London Bridge
Thank you for your 5 star review!
Got some superb advice from Alex on a…
Got some superb advice from Alex on a full audio setup. He put together a great package, the order was easy and delivery in a couple of days. Really happy. Highly recommend!
12 marzo 2026
Risposta di Richer Sounds - London Bridge
Thank you for your 5 star review!
Excellent service
Excellent service. Supportive team in shop. Especially for a fuss pot like me; very patient and I got the system I really wanted at a fab price. Can’t fault. Looking forward to delivery and installation. 👍🙏🏽
8 marzo 2026
Risposta di Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
I am not tech friendly
I am not tech friendly as I made my purchase in store everything was set up for their and then.
4 marzo 2026
Risposta di Richer Sounds - London Bridge
Thanks for your 5 star review, we look forward to seeing you again next time
Risposta di Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic friendly communication stall…
Fantastic friendly communication stall were brilliant ,great deals well recommended will definitely use again
2 marzo 2026
Risposta di Richer Sounds - London Bridge
Thank you for your wonderful feedback
Great Experience!
2 marzo 2026
Risposta di Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great Deal on Samsung HW-Q990F Soundbar
Called richer Sounds re the Samsung HW-Q990F, got all the info needed to complete the purchase. I like dealing with RS as they are always happy to help with technical queries, even on the few occasions I have called and not bought anything.
Many thanks
1 marzo 2026
Risposta di Richer Sounds - London Bridge
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
Excellent service. Very impress with the delivery guys who actually ring you whilst en route.
27 febbraio 2026
Risposta di Richer Sounds - London Bridge
Thank you for your wonderful feedback
Excellent experience-London Bridge
In the last few weeks I’ve made 3 purchases from the London Bridge branch. The people you employ are experts. Not only that they are clearly well trained. They ask the right questions if you’re unsure of what to buy. They never try & over sell, a tactic which is popular in Currys et al. I’d like to give special praise to Terry & Malik in the LB branch. They both went above and beyond. Experts & personable.
26 febbraio 2026
Risposta di Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent customer service
Excelent customer service, I wish other businesses were at least near to RS’s level!
20 febbraio 2026
Risposta di Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Guy from London Bridge really…
Guy from London Bridge really helpful,great service.Very pleased with tele
10 febbraio 2026
Risposta di Richer Sounds - London Bridge
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent staff
I had a very good experience purchasing a turntable.
Both Terry and Alex were very professional and kind, they guided me through my decision.
I really appreciate their work and the way they do it.
14 febbraio 2026
Risposta di Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Great price and great service
Great price and great service, would buy again from them in future.
30 dicembre 2025
Risposta di Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Terry was awesome!
11 febbraio 2026
Risposta di Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
5* for price. 4* for promised service
Got TV at best price I could find. Chap I spoke to even chucked in next day delivery to me for free plus a further £10 off. No issues with TV. Only issue was the promised free next day delivery did not happen as had not been booked. So got TV 3 days later. Wasn't a big issue as had been prepared to wait anyway but did expect it next day & waited in all for it but it didn't arrive. Hence the 4 stars & not 5.
2 febbraio 2026
Fantastic service
Fantastic service - ordered Saturday, delivered and ready to collect in store Monday!
Always good reliable service!
31 gennaio 2026
Risposta di Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Risposta di Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful team
Very helpful team . They were able to source the product by next day collection.
29 gennaio 2026
Risposta di Richer Sounds - London Bridge
Thanks for your kind review, we look forward to your next visit.
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