Richer Sounds - Liverpool Recensioni 

2874
TrustScore 5 su 5

4,9

1-5 Berry Street, L1 9DF Liverpool, GB


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Valutata 5 stelle su 5

Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've made several purchases from Richer Sounds, and always been happy with service/delivery. Only ever had one problem with a tv. Richer Sounds have an excellent service policy. They sent it for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly. My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home De... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2874)

24.092 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Brilliant Service!

My latest visit to Richer Sounds, Liverpool is the second in the past twelve months and, on both occasions, the level of help, knowledge and advice has been excellent. I cannot thank Andy enough for his understanding of my requirements and for his suggestions as to how to meet them.

Thanks once again. Brilliant service!

2 marzo 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Price of tv was matched by one or two…

Price of tv was matched by one or two other retailers but the 6 year guarantee is great for the buyer

3 marzo 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Brilliant customer service from Kelvin…

Brilliant customer service from Kelvin which is so hard to come by these days. Kelvin is extremely knowledgeable about the products, which allowed him to confidently recommend the most suitable soundbar and TV for our needs.
We did not feel rushed to make a decision, with a few options provided for our budget.
I cannot recommend Richer Sounds enough, they (and Kelvin) are top notch so I wouldn't go anywhere else. Price wise, they were the cheapest too so all in all an absolutely excellent experience. 💯

1 marzo 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I have been shopping at richer sounds…

I have been shopping at richer sounds for over 25 years, I have never had an issue.
The staff are are always helpful and informative.
Delivery is always fast I have never had an issue.

27 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Staff are always fantastic

Staff are always fantastic - helpful and knowledgeable

25 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Paragon

Excellent delivery of customer service,proficient explaining specifications of product,I have recommended to several of my friends to check out richer sound ,I have gave a glowing reference about my experience,enuff said ,five stars .

13 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

A Very Helpful Assistant

Having been let down by John Lewis's failure to deal with a guarantee claim I have been looking for a replacement Samsung Quantum Dot TV. I ended up exchanging messages with Justin at the Liverpool branch of Richer Sounds. Although I wasn't able to get the set I wanted, Justin dealt patiently with my enquiries and offered valuable advice. Thanks.

4 marzo 2026
Non scritta su invito
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Risposta di Richer Sounds - Liverpool

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Sony KD48A9 issues

I was made welcome as soon as I entered the store in Liverpool. I looked around as I waited for a staff member to become available to deal with my enquiry. I was attended to by Diego whose name I seen on the web site. I had called in to get advice on why the screen clarity on my Sony KD 48 A9 had started to darken giving us a less than acceptable viewing experience. We discussed the issue I had highlighted and we had a very interesting and informative, for me, twenty minutes or so. His knowledge was exceptional and I was surprisingly able to understand everything he went over. I left the store very satisfied with the thought that I wasn't the end of my TV but with the added bonus of the assurance that I could return, if my problem persisted, at a later date when we could explore other options for me.

11 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

I needed bookshelf speakers to…

I needed bookshelf speakers to Bluetooth-stream music and also plug into my Mac for music production and mixing. Staff at Richer Sounds Liverpool were very helpful and I’m very happy with my purchase.

24 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review!

Valutata 5 stelle su 5

Staff were great.

Staff were very knowledgeable and very helpful. Rang me when my product had arrived for pick up and even directed me to websites that could help with the calibration/set up of the projector.Top service.

23 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

V Helpful

Two visits to the liverpool branch next to the bombed out church near the top of Bold Street and both staff members who served me were very helpful, despite me only wanting speaker cables

23 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Diego was very helpful and made it…

Diego was very helpful and made it easier to choose within my price range where other stores where consistent in trying to sell me more expensive products. Overall a great experience

21 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great service

Great service - excellent value item. It's a pleasure to do business with the Richer Sounds team.

20 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review!

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