Richer Sounds - Liverpool Recensioni 

2961
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TrustScore 5 su 5

5,0

1-5 Berry Street, L1 9DF Liverpool, GB

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Valutata 5 stelle su 5

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

3K recensioni

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5,0

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(2961)

24.500 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Best audio, visual on the high street

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff, and it just there when you need to see something in the flesh.

11 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Above and beyond as ever

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the shop shortly after they opened up. Had the staff to myself and was sat down in a comfy sofa in the viewing room with an assistant and we talked for an hour and comprehensively covered all my questions. There was no sales pressure and I achieved what I went there for_ got detailed advice from an expert to give me confidence to make the purchase - which I did.
I think I got a good deal and am pleased with the new telly which was delivered (free) on the date I specified. Post sale communication has been excellent and the couriers used were also above and beyond.

9 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Many years of excellence

I have bought all my hi-fi equipment from Richer Sounds since the early eighties they have never let me down both in service and in quality of product. This time was no exception and I am very pleased with my latest purchase.

9 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Honest

Honest, knowledgeable staff who advised best equipment to purchase, which separate would work best with each other without trying to oversell unnecessary items.

10 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Superb staff assistance and great recommendation

The staff member I spoke with really impressed me by taking the time to look up what type of system I had at home so he could recommend the most suitable subwoofer, and then readily answered several other unrelated queries. The item was delivered the next day and absolutely exceeds my expectations.

8 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

The company does EVERYTHING well

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice they give. They are all enthusiastic about the company, and there's a buzz of energy about the store. We've been helped by a good cross section of the staff at the Liverpool branch, and they've all been great to deal with. Nothing is too much trouble, no question goes unanswered.

5 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Helpful in ensuring purchase was the…

Helpful in ensuring purchase was the right one. Have used Richer Sounds for many years in buying Hi fi and TV have always given exemplary service and good advice.

7 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review!

Valutata 5 stelle su 5

Excellent technical advice from very…


Excellent technical advice from very knowledgeable friendly staff.
No pressure sales .
I would never had found what I needed though an online search.

7 ottobre 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Richer for shopping with

These guys make you feel welcome and comfortable from the moment you meet.
Knowledgeable without being pushy with it.
Extreamly nice people and very helpful.

7 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review!

Valutata 5 stelle su 5

Satisfied long time customer

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier communication to ensure I was home. TV now installed on my wall. Life is good. Thanks Richer Sounds - John

6 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

The usual outstanding service!

Recently purchased a Fosi mc331 amplifier which is outstanding value for money and sounds great! Stuart at the Liverpool branch was most helpful leading up to my purchase. I always consider Richer Sounds first when considering purchase of any hi fi equipment.

3 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Staff were very helpful

Staff were very helpful, patient and polite with me. Pleased with the goods I did purchase and would not hesitate to shop from richersounds again.

6 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Kelvin was very informative regarding…

Kelvin was very informative regarding the tv we were looking to purchase. He explained the options available to us regarding quality and price. We never felt under pressure to purchase but are extremely happy with the tv recommended by him.

5 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very pleased with the service that we…

Very pleased with the service that we received. The daunting task of replacing our equipment was always going to be a chore for us. New technologies are very challenging. We were given the full treatment of comparison and explanation. We are so grateful and are delighted with the choices we made.

1 ottobre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The attention to my questions

The attention to my questions, the display housing the product I wanted .
The instant offer of free delivery next day due to low stock. Approachable staff, well mannered excellent

30 settembre 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Wonderful

As always Richer Sounds Liverpool came up with the excellent - as always - goods when I needed a new CD player. Great customer service and next day delivery. Thank you again.

28 settembre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

i knew what i wanted Dave the assistant…

i knew what i wanted Dave the assistant manager was great my item was delivered the next day great service.
I will be going back to see about a new tv very soon.

23 settembre 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great advice.

Great advice from the staff at the Liverpool branch. Helped me make an informed choice to fit my needs.

27 settembre 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Brilliant Service

Fantastic service - helpful and knowledgeable advice.

27 settembre 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

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