Richer Sounds - Liverpool Recensioni 

2880
TrustScore 5 su 5

4,9

1-5 Berry Street, L1 9DF Liverpool, GB


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Valutata 5 stelle su 5

Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.

L'azienda ha risposto

Valutata 5 stelle su 5

Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras. Plus, I had it delivered,installed and set up... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've made several purchases from Richer Sounds, and always been happy with service/delivery. Only ever had one problem with a tv. Richer Sounds have an excellent service policy. They sent it for... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(2880)

24.227 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Diego was very helpful and made it…

Diego was very helpful and made it easier to choose within my price range where other stores where consistent in trying to sell me more expensive products. Overall a great experience

21 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great service

Great service - excellent value item. It's a pleasure to do business with the Richer Sounds team.

20 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great time collecting equipment from…

Great time collecting equipment from Richer and getting a help fron staff.

18 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Clear

Clear, accurate guidance. Item was ex display; went extra mile to source packaging.

But nothing I wouldn’t expect from your company tbh.

14 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

I purchased a 48” TV from the Liverpool…

I purchased a 48” TV from the Liverpool store which was just what I needed.

The sales man carried the TV out to my car and placed it in the back seat, which was great as it was quite heavy.

He was very friendly and helpful which I appreciated.

14 febbraio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Professional staff

Very helpful and clear knowledge of the products.

14 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

I made my purchase of an LG OLED65C54LA…

I made my purchase of an LG OLED65C54LA and surround sound completely contrary to todays trend of viewing in shop and buying online. I researched everything online, then called the shop to match prices. Kelvin who answered was awesome, patient and professional. No need to match prices, they were already £200 cheaper than the closest online price.

I was purchasing across 2 debit cards (living beyond means as ever) and Kelvin patiently sorted the half price sound system discount despite it being 2 purchases (promo offer was for items bought together). Then he patiently waited while I screwed up several payment links. I hope the nightmares subside soon kelvin :)

Delivered just 18h later and perfect. I don't need to review the OLED TV or soundbar (if you know, you know).

Kelvin, thanks for the best transaction experience I have ever had.

13 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great product quick delivery

Purchased WiiM Ultra, gave us a VIP discount and delivered it next day.
Liverpool shop excellent and talked us through the basics which I guess are common mistakes when setting up over the phone. Waited on phone as I purchased. Seamless transaction.

13 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

PURCHASED A SOUND BAR

PURCHASED A SOUND BAR
Unfortunately, it was incompatible with my TV.
Richer Sounds refunded without any problem.
Great service as usual.

11 febbraio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

We never shop anywhere else for…

We never shop anywhere else for electronic good. We have bought television and DVD players first many years. Staff are polite and very helpful. Very knowledgeable. I had a problem only twice with dvd players. They were replaced instantly. The VIP Club is amazing g for savings. Highly recommended.

12 febbraio 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Recommended.

I ordered a CD player online. It was delivered a couple of days later. I got a precise delivery time, which was handy. Richer Sounds don't seem to hold much stock in their shops these days. I had to wait for a new delivery to arrive in their warehouse. I would recommend Richer Sounds, if you want to buy Hi-Fi.

12 febbraio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Very good service

1 settembre 2025
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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