Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Leggi di più
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Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.
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Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras. Plus, I had it delivered,installed and set up... Leggi di più
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I've made several purchases from Richer Sounds, and always been happy with service/delivery. Only ever had one problem with a tv. Richer Sounds have an excellent service policy. They sent it for... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Regno Unito
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The sales person that dealt with my telephone sale(David Jones in your Liverpool Store)was extremely helpful and very professional.

Risposta di Richer Sounds - Liverpool
Diego was very helpful and made it easier to choose within my price range where other stores where consistent in trying to sell me more expensive products. Overall a great experience

Risposta di Richer Sounds - Liverpool
Great service - excellent value item. It's a pleasure to do business with the Richer Sounds team.

Risposta di Richer Sounds - Liverpool
Next day delivery and put in the house where required.

Risposta di Richer Sounds - Liverpool
Helpful staff and they had tyhe item I wanted

Risposta di Richer Sounds - Liverpool
Great time collecting equipment from Richer and getting a help fron staff.

Risposta di Richer Sounds - Liverpool
All my questions about the product I purchased was answered clearly.

Risposta di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool
Clear, accurate guidance. Item was ex display; went extra mile to source packaging.
But nothing I wouldn’t expect from your company tbh.

Risposta di Richer Sounds - Liverpool
I purchased a 48” TV from the Liverpool store which was just what I needed.
The sales man carried the TV out to my car and placed it in the back seat, which was great as it was quite heavy.
He was very friendly and helpful which I appreciated.

Risposta di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool
I've been shopping at Richer Sounds for 40 years and I have always received wonderful customer service. Justin is and always has been a great and helpful person.
Just love RS.

Risposta di Richer Sounds - Liverpool
I made my purchase of an LG OLED65C54LA and surround sound completely contrary to todays trend of viewing in shop and buying online. I researched everything online, then called the shop to match prices. Kelvin who answered was awesome, patient and professional. No need to match prices, they were already £200 cheaper than the closest online price.
I was purchasing across 2 debit cards (living beyond means as ever) and Kelvin patiently sorted the half price sound system discount despite it being 2 purchases (promo offer was for items bought together). Then he patiently waited while I screwed up several payment links. I hope the nightmares subside soon kelvin :)
Delivered just 18h later and perfect. I don't need to review the OLED TV or soundbar (if you know, you know).
Kelvin, thanks for the best transaction experience I have ever had.

Risposta di Richer Sounds - Liverpool
Purchased WiiM Ultra, gave us a VIP discount and delivered it next day.
Liverpool shop excellent and talked us through the basics which I guess are common mistakes when setting up over the phone. Waited on phone as I purchased. Seamless transaction.

Risposta di Richer Sounds - Liverpool
PURCHASED A SOUND BAR
Unfortunately, it was incompatible with my TV.
Richer Sounds refunded without any problem.
Great service as usual.

Risposta di Richer Sounds - Liverpool
We never shop anywhere else for electronic good. We have bought television and DVD players first many years. Staff are polite and very helpful. Very knowledgeable. I had a problem only twice with dvd players. They were replaced instantly. The VIP Club is amazing g for savings. Highly recommended.

Risposta di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool
I ordered a CD player online. It was delivered a couple of days later. I got a precise delivery time, which was handy. Richer Sounds don't seem to hold much stock in their shops these days. I had to wait for a new delivery to arrive in their warehouse. I would recommend Richer Sounds, if you want to buy Hi-Fi.

Risposta di Richer Sounds - Liverpool
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