Richer Sounds - Liverpool Recensioni 

2871
TrustScore 5 su 5

4,9

1-5 Berry Street, L1 9DF Liverpool, GB


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Valutata 5 stelle su 5

Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've made several purchases from Richer Sounds, and always been happy with service/delivery. Only ever had one problem with a tv. Richer Sounds have an excellent service policy. They sent it for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly. My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home De... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(2871)

23.951 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Cambridge Audio…

Pre-arranged to test/listen to audio equipment. Had 1 hour to test various set ups. Eventually decided ! Great advice given by Stuart @ Liverpool branch. Ordered 1.30pm - delivered 08.35am next day. All perfect - very happy. Incredible improvement on old Sony stack system from 1987 !

29 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great engagement from the shop staff

Great engagement from the shop staff.
Demonstration of the eventually purchased equipment was thorough, with a good Q&A to ensure that the equipment was found to be suitable.
I also received follow up emails when they said they were going to send them.
Very satisfied.

29 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Bought a wiim mini streamer at the…

Bought a wiim mini streamer at the Liverpool store, I'm very pleased with the great customer service. I even had a go on the racing simulator they've set up in store. Very happy with my purchase product works great. I'll be visiting again.

5 maggio 2026
Non scritta su invito
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Risposta di Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Jason

The person who served me, Jason at the Liverpool store, was very helpful and knowledgeable about the product I was enquiring about. He guided me through the different options in light of my budget.

25 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

It's good to be able to speak to real

It's good to be able to speak to real, knowledgeable, human beings when calling customer services and the shop itself, as opposed to people who work off a script. That meant I was able to identify that a feature I needed was present on the projector we bought and when arranging store collection. In store they were great with my partner who picked it up. Without these decent human beings to speak to, I probably wouldn't have bought it. Well done Richer Sounds. I'm glad some things stay good.

22 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Delivery 2nd to none.

When the projector was delivered Trav & Rob were very informative of the guarantee that Richer Sounds Offer and told me to join the VIP Club (thought I had joined it, will check later).
Anyhow, overall very informative and friendly and spent time to explain what to do if I had any problems, not the usual knock, drop & run offered by the known services.

27 aprile 2026
Non scritta su invito
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Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

A very easy and non-pressured…

A very easy and non-pressured experience with professional and honest advice from Kelvin who was very knowledgeable and personable.

19 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Deputy Manager David very attentive

Deputy Manager David very attentive, was able to deal with my purchase request and explained delivery options (actually arrived a day earlier than stated). Asked about interconnects, speaker cables etc and clearly has a good knowledge of products in store and elsewhere.

18 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Excellent service

Excellent service. Staff were very knowledgeable, helpful and friendly. I definitely recommend richer sounds in Liverpool.

18 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great service from the Liverpool…

Great service from the Liverpool branch. The guys there weee happy to bring my existing speakers in to test with a new CD player. Really helpful.

15 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

I've bought my last 3 televisions from…

I've bought my last 3 televisions from Richer Sounds, all LG, all very good. The TCL was recommended but I didn't like it. Stuart at the Liverpool store arranged for a swap and I've got a LG Qned which is an excellent television with a great picture. Thanks

14 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review!

Valutata 5 stelle su 5

All staff so helpful

All staff so helpful - both on the phone and in the Liverpool shop - thank you Stuart. We spent a fair bit of time in the shop and Stuart was very knowledgeable about the products.

10 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Helpful staff

Helpful staff, great online price beat! Came to pick up and staff helped carry items to car. Couldn't ask for more.

11 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Helpful experienced staff

Helpful experienced staff, took the time to explain technical details of the products I was planning to purchase.

10 aprile 2026
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Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

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