Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Leggi di più
L'azienda ha risposto
I've made several purchases from Richer Sounds, and always been happy with service/delivery. Only ever had one problem with a tv. Richer Sounds have an excellent service policy. They sent it for... Leggi di più
L'azienda ha risposto
Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly. My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home De... Leggi di più
L'azienda ha risposto
WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... Leggi di più
L'azienda ha risposto
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great delivery service
Great customer service
Great hifi equipment

Risposta di Richer Sounds - Liverpool
Pre-arranged to test/listen to audio equipment. Had 1 hour to test various set ups. Eventually decided ! Great advice given by Stuart @ Liverpool branch. Ordered 1.30pm - delivered 08.35am next day. All perfect - very happy. Incredible improvement on old Sony stack system from 1987 !

Risposta di Richer Sounds - Liverpool
Great engagement from the shop staff.
Demonstration of the eventually purchased equipment was thorough, with a good Q&A to ensure that the equipment was found to be suitable.
I also received follow up emails when they said they were going to send them.
Very satisfied.

Risposta di Richer Sounds - Liverpool
Bought a wiim mini streamer at the Liverpool store, I'm very pleased with the great customer service. I even had a go on the racing simulator they've set up in store. Very happy with my purchase product works great. I'll be visiting again.

Risposta di Richer Sounds - Liverpool
The person who served me, Jason at the Liverpool store, was very helpful and knowledgeable about the product I was enquiring about. He guided me through the different options in light of my budget.

Risposta di Richer Sounds - Liverpool
The helpful staff

Risposta di Richer Sounds - Liverpool
It's good to be able to speak to real, knowledgeable, human beings when calling customer services and the shop itself, as opposed to people who work off a script. That meant I was able to identify that a feature I needed was present on the projector we bought and when arranging store collection. In store they were great with my partner who picked it up. Without these decent human beings to speak to, I probably wouldn't have bought it. Well done Richer Sounds. I'm glad some things stay good.

Risposta di Richer Sounds - Liverpool
When the projector was delivered Trav & Rob were very informative of the guarantee that Richer Sounds Offer and told me to join the VIP Club (thought I had joined it, will check later).
Anyhow, overall very informative and friendly and spent time to explain what to do if I had any problems, not the usual knock, drop & run offered by the known services.

Risposta di Richer Sounds - Liverpool
Very helpful and friendly knowledgeable staff

Risposta di Richer Sounds - Liverpool
A very easy and non-pressured experience with professional and honest advice from Kelvin who was very knowledgeable and personable.

Risposta di Richer Sounds - Liverpool
Always the best experience at richer sounds In Liverpool, always helpful professional

Risposta di Richer Sounds - Liverpool
Deputy Manager David very attentive, was able to deal with my purchase request and explained delivery options (actually arrived a day earlier than stated). Asked about interconnects, speaker cables etc and clearly has a good knowledge of products in store and elsewhere.

Risposta di Richer Sounds - Liverpool
Excellent service. Staff were very knowledgeable, helpful and friendly. I definitely recommend richer sounds in Liverpool.

Risposta di Richer Sounds - Liverpool
This was a great experience,Diego made this much better with his professional outlook and info on all things hifi

Risposta di Richer Sounds - Liverpool
Great service from the Liverpool branch. The guys there weee happy to bring my existing speakers in to test with a new CD player. Really helpful.

Risposta di Richer Sounds - Liverpool
I've bought my last 3 televisions from Richer Sounds, all LG, all very good. The TCL was recommended but I didn't like it. Stuart at the Liverpool store arranged for a swap and I've got a LG Qned which is an excellent television with a great picture. Thanks

Risposta di Richer Sounds - Liverpool
All staff so helpful - both on the phone and in the Liverpool shop - thank you Stuart. We spent a fair bit of time in the shop and Stuart was very knowledgeable about the products.

Risposta di Richer Sounds - Liverpool
Helpful staff, great online price beat! Came to pick up and staff helped carry items to car. Couldn't ask for more.

Risposta di Richer Sounds - Liverpool
Helpful experienced staff, took the time to explain technical details of the products I was planning to purchase.

Risposta di Richer Sounds - Liverpool
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.