Richer Sounds - Leicester Recensioni 

2515
•
TrustScore 5 su 5

5,0

163 London Road, LE2 1EG Leicester, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcast... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(2515)

24.500 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

New hifi system

The shop was quite busy so had to wait quite a while to be seen by a member of staff.
I was really pleased with the level of service, the member of staff was very knowledgeable and helped me decide on what I was looking for.

30 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thank you for your feedback and for taking the time to leave us a review.

Whilst we were sorry to read that you had to wait for some time, we are pleased that our colleagues were able to provide you with the information you needed.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valutata 5 stelle su 5

Lovely service as always

Lovely service as always

26 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Nothing was too much trouble. After sales support is excellent. Definitely recommend.

25 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Levi was extremely helpful

Levi was extremely helpful and very knowledgeable it made my experience of purchasing my deck very straight forward and his advice was second to none especially setting my new deck up

26 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

I phoned the nearest store to me

I phoned the nearest store to me, ordered my goods, received splendid over the phone service and was informed of how everything would work, and it did.
Absolutely first class.

25 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Richer sounds

The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately it has gone in ok although it does go over the window ledge a bit but still looks fine. I am very pleased with the sound and picture quality of the top of the range Hisense tv that I have purchased. Hope I’m still pleased in a years time. Thanks for all your help. Well done

22 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent Service

Friendly, informed and professional advice.
A pleasant experience with excellent customer service
Thank you Richard

15 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Perfect service

Perfect service. James helped me in my purchase, and couldn’t have been more helpful. Excellent service.

21 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Brilliant Customer Service

Brilliant Customer Service, went out of their way to help. Will be using Richer Sounds again, hopefully many times!

21 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great experience

Great experience, super helpful staff in store. Levi's a great guy and a credit to the company. It's customer service like this that keeps us coming back.

20 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Amazing service as always from Richer…

Amazing service as always from Richer Sounds. That's why I always use them. Above and beyond.

19 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

An excellent service

An excellent service. Welcoming by the staff and knowledgeable. The price was as good and better than anywhere else.

19 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 4 stelle su 5

Paul was great to deal with.

Paul was great to deal with.
Very helpful throughout the process.
Would have loved to provide 5 stars but unfortunately there was an issue with delivery which in turn delayed our install.

17 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thank you for your feedback and for taking the time to leave us a review.

We're glad to hear that Paul in our Leicester branch provided you with high quality service, but we were sorry to read that your delivery experience was not as expected.

If you wish to discuss this matter further, please contact our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valutata 5 stelle su 5
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

First class telesales

First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP discount, and gave me an accurate estimate on delivery. (Which was actually bettered.)

15 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great Advice For Creating A HiFi System & Supply The Kit

Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl and hear things I have never noticed before. Really pleased with the advice given to me and for Jason being able to interpret what I required and also keeping roughly to my budget. Shall definitely be back later in the year when I want to upgrade my turntable.

12 agosto 2026
Logo di Richer Sounds - Leicester

Risposta di Richer Sounds - Leicester

Thank you for your wonderful feedback

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più