Richer Sounds - Leicester Recensioni 

2442
TrustScore 5 su 5

5,0

163 London Road, LE2 1EG Leicester, GB


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Valutata 5 stelle su 5

After researching amplifiers and speakers, I turned to Richer Sounds for a sound test of my top selections. Levi was exceptionally helpful, making my listening experience truly enjoyable. I encourage... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Made many Hi Fi purchases from this company since 1990s, always good value and the 6 year warranty is a must. My latest buy was the Ben Q MacBook monitor, what a good screen it is, easy to set up and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After researching different tv’s, Richer sounds was recommended by friends. I was served by Paul, who was patient and talked through everything. All the staff have been great when I have had furthe... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

2K recensioni

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5,0

Tutte le recensioni

(2442)

23.951 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Super helpful and informative staff

Super helpful and informative staff, took the time to explain the reasons behind my purchased goods in a way that didn't just feel like a sales pitch!

27 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great service

Great service, good knowledgeable advice and fast informed delivery

26 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I would highly recommend Richer Sounds…

I would highly recommend Richer Sounds at Leicester their service and advice has been invaluable especially when looking to purchase a TV.
Excellent company excellent service.
Many thanks.
Maria K

22 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The Leicester staff

The Leicester staff , as always, are extremely fair & helpful, providing a first class service per goods sold at a very reasonable price.

20 giugno 2026
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Risposta di Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Easy to deal with

Very helpful when dealing directly on the phone to the local shop. ordered Friday pm came following Monday.

18 giugno 2026
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Risposta di Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Richard & Levi were both very helpful

Richard & Levi were both very helpful, friendly & professional.
I am very happy with my purchase & the work the guys put in to order it in for me.

16 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Having now dealt with 2 different…

Having now dealt with 2 different stores, l am truly blown away with the old fashioned service and care given by richer sounds. Brilliant, couldn't be better absolutely well done

15 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Fantastic Service

I dealt with Sebastian and Jason, there expertise and knowledge was exceptional. Fantastic advice and gave me the best options. I will never go anywhere else, always the best products at the best price. Very happy, thank you Sebastian & Jason

20 maggio 2026
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Risposta di Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent knowledgeable staff

Excellent knowledgeable staff
Best service

13 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great experience at the Leicester store…

Great experience at the Leicester store also price matched cheaper store really knowledgeable staff and great delivery guys really appreciate your hard work thank you for everything. Ian. Swinfield.

9 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Just great

Just great. That's it

15 dicembre 2025
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Risposta di Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Amazing service from Richer Sounds

As always with Richer Sounds, I received top service from Jason at Leicester branch when buying some Sonos products. He price matched some expensive gear no problem and arranged delivery very promptly, all safely packaged up.

7 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great service

Great service, got the advice and product I wanted and was very well treated in Leicester. Many thanks Levi.

6 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

My go to place for hifi.

I’ve now shopped at Richer’s sounds for at least 20 or so years.ive bought tv,cinema amp,speakers 4k Blu-ray player,headphones and my Cambridge amp,streamer,record player and Wharfdale speakers and just recently a new Klipsch subwoofer.i only keep going back because the level of service,knowledge and customer care really is second to none.ive introduced other family members and friends.well when you get great service,great prices and 6 yr guarantee on a lot of items,it even offers a vip membership which is free to join and very worth while.
In most shops they have listening rooms which gives you a chance to hear your kit before you buy(when you give them notice)give them a try,you will not be sorry and you’ll keep going back just like I do.well done richer sounds !

6 giugno 2026
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Risposta di Richer Sounds - Leicester

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great help for a 67 year old technophobe …

Great help from the staff over the phone, explaining everything that I needed to know about the set up I was interested in, absolutely brilliant price for both the turntable and cd player/amp which were both "unboxed" but pristine

5 giugno 2026
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Risposta di Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 3 stelle su 5

Delivery Disappointment

I was disappointed that the product I bought on the 29th May was not available for me to take home on the day ie available in store. However I chose a next day delivery for which I paid a fee. Unfortunately the sales assistant entered the wrong day. I had to ring the store to get a refund of the delivery fee. I was told the delivery would now be Tuesday, A DPD operative texted me to say he was coming on Monday but I had not left my porch door open that day. I went on the DPD website and selected to pick up my item from one of their lockers (Yeep) as I live very close to DPD warehouse. They would nor send me the code for the locker. I complained to Richer Sounds who said they would contact DPD delivery team. A Richer Sound employee rang me up on the Thursday to say DPD would deliver the next day. I therefore left my porch door open. It was delivered OK the next day. Please improve your delivery process but I commend you for sorting it out quickly.

4 giugno 2026
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Risposta di Richer Sounds - Leicester

Thank you for your feedback, although I was very sorry to read that it wasn't a great experience due to some human error initially and the courier letting things down further.

Whilst I'm glad the colleagues managed to resolve things, I wanted to assure you that we do take such issues seriously and will of course investigate with both the store and DPD, in the meantime I will arrange for our customer service team to contact you directly and put matters right..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

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