After researching amplifiers and speakers, I turned to Richer Sounds for a sound test of my top selections. Levi was exceptionally helpful, making my listening experience truly enjoyable. I encourage... Leggi di più
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Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Leggi di più
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Made many Hi Fi purchases from this company since 1990s, always good value and the 6 year warranty is a must. My latest buy was the Ben Q MacBook monitor, what a good screen it is, easy to set up and... Leggi di più
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After researching different tv’s, Richer sounds was recommended by friends. I was served by Paul, who was patient and talked through everything. All the staff have been great when I have had furthe... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
163 London Road, LE2 1EG, Leicester, Regno Unito
- 0333 900 0043
5,0
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Superb service once again from the…
Superb service once again from the staff of Richer Sounds, Leicester. My first foray into vinyl and am so pleased with the kit. Jason's help ensured I was very happy with the items chosen, and I'm looking forward to spending more £££ on lots of vinyl. Sounding great so far!
10 maggio 2026
Risposta di Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I recently bought a Philips 65" TV and…
I recently bought a Philips 65" TV and it was absolutely perfect. Great bargain price, excellent service, and the whole buying experience was smooth from start to finish. Very happy with my purchase and would definitely recommend this seller.
12 maggio 2026
Risposta di Richer Sounds - Leicester
Thank you for your wonderful feedback
Competitive prices
Competitive prices, free six year warranty and friendly helpful staff.
11 maggio 2026
Risposta di Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Knowledgeable staff
Knowledgeable staff. Best prices. 6 year guarantee. What more could you ask. I've always bought from Richer sounds.
7 maggio 2026
Risposta di Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
Couldn’t afford it excellent service…
Couldn’t afford it excellent service they helped me out even I wanted to change my 65 inch TV to a 77 inch the Manager sorted it out seamlessly and went out of their way much appreciated
7 maggio 2026
Risposta di Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Excellent colleague
The customer service was so use full i was given a stage by stage advice. Looked through items the prices and spoke to me about the quality of the product.
7 maggio 2026
Risposta di Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
Turntable Purchase
I recently visited Richer Sounds Leicester with a view to purchase a new turntable and sound system. Jason was fantastic, he was very friendly, able to talk me through all of my options and explained everything perfectly. I am bowled away by the quality of my new audio technica turntable and my records sound fantastic on it. Big thanks to the guys at Richer Sounds for all your help - very highly recommended.
Thanks, Jack
9 maggio 2026
Non scritta su invito
Risposta di Richer Sounds - Leicester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Every one I spoke to was very helpful…
Every one I spoke to was very helpful without being too technical for me to understand
5 maggio 2026
Risposta di Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Great Service from Richer Sounds - Leicester
Bought an ex-display model TV from Richer Sounds Leicester, and service was great. Competitive price, helpful staff and seamless collection. Would definitely buy from them again.
19 giugno 2025
Non scritta su invito
Risposta di Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great advice and good communication…
Great advice and good communication through my purchase, these guys set me up with a great system
2 maggio 2026
Risposta di Richer Sounds - Leicester
Thank you for your 5 star review!
Sebastian was supper helpful explaining…
Sebastian was supper helpful explaining setting up and my item was delivered next day . On a Saturday, wow. The price match was brilliant as I would sooner shop in a shop than on line . Nice to be able to shop local and support them as they support their customers. Nice 👌
8 maggio 2026
Non scritta su invito
Risposta di Richer Sounds - Leicester
Thank you for your wonderful feedback
Very welcoming in the store
Very welcoming in the store. Very good customer service. Definitely always recommend to family and friends.
1 maggio 2026
Risposta di Richer Sounds - Leicester
Thank you for your 5 star review, it’s lovely to read your comments.
T V purchase
Staff kept me informed about my purchase and when it would be delivered, really good service throughout the process, 5 stars all the way, would definitely recommend,
Shout out to Paul and Sebastian
30 aprile 2026
Risposta di Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Well informed and helpful.
29 aprile 2026
Risposta di Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Service to be very proud of
Can not recommend highly enough.
Fantastic customer service.
These people really care about you when you do business with them.
Delivery service was excellent too.
Why would anyone go anywhere else.
25 aprile 2026
Risposta di Richer Sounds - Leicester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Well informed guidance
Well informed guidance - I am really pleased with the products I ended up buying
24 aprile 2026
Risposta di Richer Sounds - Leicester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great staff (they listen)
Great staff (they listen). Would have been better if the TV I was interested in (TCL) was on display in store. Delivery quick and efficient.
27 aprile 2026
Risposta di Richer Sounds - Leicester
Thank you for your feedback, and for the kind words about the colleagues at the Leicester branch. I also appreciate the constructive comments on the TCL and will of course review the displays with the store to make sure we have as best coverage of products as we can.
I hope all is well with the new purchase, and if you do need any assistance please feel free to get in touch..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Comprehensive ,thorough
Comprehensive ,thorough, knowledgeable and timely. Will
use again in the future.
26 aprile 2026
Risposta di Richer Sounds - Leicester
Thank you for your wonderful feedback
Very helpful with the ordering and…
Very helpful with the ordering and delivery process
24 aprile 2026
Risposta di Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Very helpful sales assistant.
19 aprile 2026
Risposta di Richer Sounds - Leicester
Thanks for your feedback, great to read you were happy with our service.
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