Richer Sounds - Eton Recensioni 

Good service, great prices very fast and good delivery

I needed to buy a new turntable, and had looked online, but wanted to get some more information rather than trying to decide from the website. The assistant in the shop was very helpful and he enabled me to make a considered decision and purchase. Highly recommend visiting the shop for straight forward advice

Very helpful, good knowledge of tech & audio. helped me load my purchases into the car when i chose to collect from store. would highly recommend

Honest and accurate advice. Able to offer help and support within the shop.
It’s good to chat with people who have excellent knowledge of the equipment they are selling and who won’t patronise you.
I was able to use my knowledge and experience in choosing my purcheses with confidence and certainty being backed up by the salesman. The staff were very friendly and professional - and knew how to joke!

Staff were helpful and knowledgeable. Delivery on time. All good

Went into the Eton branch to ask a question the guy in there was so helpful and showed me the products that would help me, they did not have the product in stock he had it sent to my local branch as I was away on holiday, what a Service

So, they responded to my search request really quickly and when I spoke to them they were super helpful.

Product received. All is exactly as expected. Very pleased with individual attention to my specific requirements.

The staff dealt promptly with my Cyrus repiar reqeuest

Click & collect service to store was incredibly quick and easy and I had a follow-up call a few days later to check everything was ok.

Great expérience. The staff took the time to go through all my questions and let me spend time in the listening room.

Duncan - was really very helpful. He went out of his way to help and gave a great service. I will be buying more equipment and I have saved his name on my phone. Thank you so much.

Really helpful and Knowledgeable staff. I ordered a mini hifi, speakers, a woofer and a Bluetooth stand alone speaker. Really impressed with the products - at a great discounted price too! I dealt with James who was excellent 👌

staff were tremendously informative and couldn't do enough to help me

Absolutely experts, friendly and honest with their suggestions. We had bought a record player for Xmas after a small amount of research. It didn’t work so had to go back to an online supplier for refund - so on Boxing Day we called Richer Sounds to see if we could get our hands on a new one asap. They asked about what we wanted and what features were important to us, and understood why we had gone for the original choice… and recommended a different one for similar money but better quality with more features. Picked up that day, and they were spot on! Next time we just go straight to them!

Good service as always.special mention to Duncan

Very helpful and knowledgeable staff. Highly recommended!

Bought two HiFi separates from Richer Sounds recently and extremely pleased with them.
Good support and quick delivery, plus a six year warranty! What's not to like.

We spoke to Alex about the LG G5 and he was very helpful. It was the information he gave that helped me decide to buy that television. The free sound bar was the icing on the cake. Duncan showed us how to make sure the picture and sound were in sync.
Delivery was within the time frame we were given, and the delivery company were excellent and kept us updated on the day of delivery. All in all I can't fault Richer Sounds and I'd have no hesitation in recommending them.

My order got pretty messed up in the delivery stage, a bit of a glitch in the courier companies system which I was unlucky to fall into. I was contacted by phone (hands down the best communication method for fixing issues) by Tom the Head of Richer customer Experience team), I have to say he really turned things around and stayed in contact until the delivery was made. I had given a low score due to the delivery service, but with the customer service shown by Tom I have amended this (and not at their request)