Richer Sounds - Chiswick Recensioni 

1152
TrustScore 5 su 5

4,9

482 Chiswick High Road, W4 5TT London, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was take... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1152)

23.583 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very knowledgeable staff

Very knowledgeable staff. Very helpful with good explanations for a non technical person to follow.

22 novembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Richer Sounds Chiswick

Richer Sounds Chiswick
I found Jim and the staff in the Chiswick branch very helpful and appreciated the advise given. Will definitely recommend Richer Sounds to family and friends.

25 ottobre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Perfect

Phoned up, order was put aside, went to shop, paid, and my order was carried for me to car. What more do you need.

20 novembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Fantastic knowledgeable customer…

Fantastic knowledgeable customer service and a great HiFi deal put together by Richer Sounds Chiswick - Highly recommended.

20 novembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Outstanding service

Outstanding service, as always. Jim (Chiswick Manager) did a great job.
The JBL Soundbar is perfect for a small room. This fits in perfectly, with a good sound quality.
Many thanks.

18 novembre 2025
Valutata 5 stelle su 5

Great knowledge, advice and service

I went to Richer Sounds, Chiswick to discuss a new smart TV. Jim, the store manager, was very knowledgeable and helpful and recommended an alternative set, based on our needs and home set-up. He was 100% right in his recommendations and we're thrilled with our choice. Delivery was also on time, as promised.

11 novembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I bought from Chiswick branch London

I bought from Chiswick branch London. I ordered a Denon system, but then realised I had ordered one without WiFi, so I rang and spoke with Paddy. He advised me and was able to return the unopened Denon and reorder a system with WiFi. The advice I received was second to none. These people really know what they are talking about. I have been using Richer Sounds for years now and will always go there. The knowledge and help is priceless. Well done Richer Sounds and well done Paddy.

11 novembre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Replacement tv

Very helpful and honest staff

31 ottobre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 2 stelle su 5

I used to shop in richer sounds not anymore

I used to shop in richer sounds, but lately I’ve found this company lacking in knowledge and customer support, false promises and misleading customers, staff are always friendly, but there’s too much competition out the, enquired about a tv, and was immediately pressured into a more expensive option, anyway bought a better version online for £800 less, I was told that a deal like that don’t exsist! Thanks R/S but not anymore.

29 ottobre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

I was so sorry to read that that after being a loyal customer previously, you have had reason to doubt us following a recent experience.

Of course this is disappointing and I will investigate with the store using the receipt details provided on this review which appears to relate to a cancelled order. We will then contact you via those details to restore your faith in us..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Hi-Fi Enthusiast

I was really well looked after — everyone was attentive and made sure I had everything I needed. A special thank you to Tim and Jim, the manager, for their excellent care.

28 ottobre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Knowledgeable and very helpful and…

Knowledgeable and very helpful and friendly staff. Happy to set up demos and provide additional insight into kit being tested. Straightforward on costs and with an excellent 6 year warranty on a lot of products. Delivery happened as described and within the delivery window provided. Would highly recommend and will be using Richard Sounds again.

19 ottobre 2025
Logo di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick

Thanks for your 5 star review, we look forward to seeing you again next time

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più