Richer Sounds - Cambridge Recensioni 

1707
TrustScore 5 su 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB


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Valutata 5 stelle su 5

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I decided to get a new radio for the kitchen and came across Ruark through Richer Sound. Unlike other retailers Richer sounds provided another 4 years warranty for free on top of the two years manufa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

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4,9

Tutte le recensioni

(1707)

24.651 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very good service

Excellent communication re: delivery and very prompt delivery. Our television arrived 5 days earlier than the original delivery date!

2 gennaio 2026
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Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great advice

Great advice. Wanted a good sound quality home theatre system to go with Yamaha rear speakers we already have.
Paul recommended Marantz cinema 50 and after a demo we chose oberon 5's and centre speaker to match. All work well together and sound is excellent with clear vocals and deep bass.
Considering adding a sub in the near future and Paul recommended the Rel T5x to match the oberons.

30 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Very helpful advice and simple ordering…

Very helpful advice and simple ordering process.
After an in-store visit and chat, Olivia managed the follow up phone call and order which was simplicity in itself - and promotional discounts were applied without having to ask!

29 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great experience

Great experience, as it is every time. I was given the time I needed to test the amp in the demo room, and also got prompt replies to my enquiries (big thanks to the store staff for the help and for putting up with me through what I think was a pretty loud demo). Love the new Roksan Atessa.

29 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Simply cannot fault this company

Simply cannot fault this company. Dealt with them several times throughout the years and they are always the most fuss-free, easy to deal with company. The staff are always friendly, and they actually know what they are talking about. Very refreshing that they train / employ actual experts to sell their products. I’ve dealt with many many different salespeople throughout the years and Richer Sounds always come out on top.

26 dicembre 2025
Non scritta su invito
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

The customer service complete with…

The customer service complete with friendly and helpful advice is why I prefer to shop at the Richer Sounds - Cambridge branch.
The staff are very professional and knowledgeable so that I know any questions I have will always be answered accurately.
My most recent purchase in November was a Mitchell and Brown TV JB-24DVD1811ST and this fulfilled all my needs as a TV to wall-mount in my bedroom. As advertised, the picture quality is excellent!

4 novembre 2025
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

I went into the Cambridge store to buy headphones and I had a nice experience

I went into the Cambridge store to buy E11C in ear headphones and made my purchase. All perfectly straightforward. Thank you. I’m ready to upgrade my TV options so I sought and easily achieved a conversation on what’s the latest popular size of TV screen, options on siting, size of support table, stands etc. I’m inexperienced in this regard but was treated with respect and good humour, obviously an appropriate two way exchange on the humour. A pleasant experience in my day and I made a promise to return in the early New Year to arrange a purchase. I will be doing that and look forward to it.

13 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent service and advice

The staff at the Cambridge shop were really helpful and helped me choose my new speakers. They assisted in the set up both on the phone and in the store with my turntable. Friendly and a really good service all round. Thank you.

14 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

Well informed and very helpful staff.

Well informed and very helpful staff.
Quote and payment system was easy to navigate, to arrange home delivery.
Slick and stress free logistics process.

15 dicembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Pit Stop TV replacement.

Visited on a Sunday to replace a failing TV, ideally with something with a better picture clarity. Was in and out in 20 minutes, all questions answered and with what has turned out to be a vastly improved TV for Christmas. Bravo!

14 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Knowledgeable Staff

Knowledgeable Staff. Friendly. helped me to make a great decision

14 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Knowledgeable and informative

Knowledgeable and informative, told me exactly what I needed to know and which product I needed and it was ordered over the phone and arrived a 2 days. Excellent service.

13 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Exceptional service/Friendly People

I bought a TV & soundbar from the Cambridge store, the service was top-notch, the people were very kind and friendly and I got the best price. Thank you!

24 novembre 2025
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Risposta di Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Samsung rear speakers

Tom was very helpful over the phone
He was polite and courteous and took the extra step to answer any questions I asked
Excellent service
Thank you

13 dicembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great advice and products

Staff gave me informed advice from the start, so I was able to choose a turntable that suited my needs and fell within budget. Really pleased with my purchase. Looks great and sounds brilliant.

11 dicembre 2025
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Risposta di Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Couldn't be happier with the service…

Couldn't be happier with the service from Richer Sounds' Cambridge store - from first enquiry, to advice and demo and then delivery. Friendly, professional and highly recommended.

9 dicembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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