Richer Sounds - Cambridge Recensioni 

1710
TrustScore 5 su 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I rang to check that the headphones I wanted were in stock so I could check if they were ok A very helpful member of staff arranged to get them in. When I arrived, they had been charged and softw... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1710)

24.895 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Richer Sounds, Cambridge

Very friendly and helpful advice as well as flexibility on price. Delighted with Argon Fenris A4 speakers and the help from Paul and Olivia in Cambridge store. Recommend these speakers and Richer Sounds Cambridge!

16 novembre 2025
Valutata 5 stelle su 5

New TV

Could not fault the service , the product or the price. My preferred vendor for all AV goods after many years experience with Richer Sounds

15 novembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

TURNTABLE ADVICE AND PURCHASE

was going to order online,but there was an issue with internet being down.spoke to paul at cambridge branch over the phone regarding a turntable purchase.
all i can say is what a great guy for advising me on the different options available in my price range.not pushy,just great advice given.so i had a think over night with all info given.phoned back next morning an ordered a different turntable to my original choice.great advice given from cambridge store and delivered next day.
thank you richer sounds for great service

19 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great advice

Great service, great advice, great prices - nobody beats Richer Sounds for hifi, tv and associated products.

11 novembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Amazing experience! Great Service!

Had an amazing experience at Richer Sounds in Cambridge. Just walked in from the street on a Sunday enquiring about a Samsung TV and Samsung Soundbar. Bradley was very friendly and knowledgeable and quickly set up the soundbar system in the demo room for us to try and experience. (We were not booked in) We were blown away by the product and straight away ordered the TV and Soundbar combo which was on a fantastic Black Friday deal. Delivery was prompt, communication was fantastic. Overall a brilliant experience and we are very happy with our purchase!

9 novembre 2025
Valutata 5 stelle su 5

Excellent service

Excellent service. Very helpful staff guided me through my options when I was looking for a small smart tv in white.

9 novembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent customer service

When my Rotel cd player failed I was pleased to be told it was covered by the 6year warranty. I was offered a credit note for the full purchase price, from almost five years ago. The replacement model, a Marantz, was currently on offer for slightly less,so I have been able to have a new player, with a credit note for the balance. It was ordered yesterday and arrived today. Paul, in the Cambridge store, was unfailingly helpful throughout the process of taking the Rotel in for repair to receiving the new one. If only all customer service was as good the World would be a happier place. Thank you Paul and Richer Sounds.

14 novembre 2025
Non scritta su invito
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Recommendations for a turntable

I asked for recommendations for a turntable to match the system I bought from Richer Sounds 9 months ago. Paul came back with an ex-display Cambridge Audio Alva TT V2. Which was excellent value for the high spec. We arranged to visit for a demo and they setup the same system that we already had. It was a brilliant match so we didn't even try anything else and came away with an excellent turntable.

6 novembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Can't beat a real shop!

Big thanks to the staff at Richer Sounds in Cambridge. I was able to spend some good time testing speakers in the demo room and have now purchased exactly what I wanted to replace my old system. Really great advice, very helpful and fast delivery

7 novembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

new cartridge

superb service and the staff could not be more helpful

6 novembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

Excellent advice given

Excellent advice from knowledgeable staff.
Talked me through various options and pros and cons.
Would highly recommend

5 novembre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

My go to company overall

My go to company overall. I purchased an AV receiver, speakers and CD player. I wasn’t in a position to purchase that day but a week or so later did. No pressure was applied during the sales process either in store or over the phone. I purchased over the phone having visited the store. I would normally return to the branch apologies but it was a pain to travel to. I have been told my items will arrive next day.
Looking forward to receiving my items.

Many thanks

18 ottobre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Ordering from Orkney

Ordering from Orkney is awkward at the best of times, but Richer Sounds (Cambridge) were very helpful, and phoned back when they said they would. Package arrived and well packed.
Taga harmony 800 amp nice bit of kit.

28 ottobre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Well helpful response

Well helpful response when ordering by telephone, despite not having my first choice.

29 ottobre 2025
Logo di Richer Sounds - Cambridge

Risposta di Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più