I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Leggi di più
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I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... Leggi di più
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In the last few weeks I have renewed my Turntable Argon TT mk2 CD player AXC 25 AXR 100D Acoustic energy 100 2 You must give your staff at Bromley and Maidstone a huge pat on the back, good old fa... Leggi di più
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Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Regno Unito
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Unfortunately product was not working as it should but Tommy from Bromley branch is currently looking into this for me, as always superb customer service.

Risposta di Richer Sounds - Bromley
Always had brilliant professional knowledgeable advise.
Been a customer for over 25 years.
I met Shaun 18 months ago when he was just begining and now he's a smart trustworthy person.

Risposta di Richer Sounds - Bromley
Received a call back after requesting information about a Samsung soundbar via email. Staff member talked me through the features and answered all of my questions knowledgeably. Bought the item and received it when I was told it would arrive. Great price, too.

Risposta di Richer Sounds - Bromley
Staff was helpful and keen to find the right tv for me.

Risposta di Richer Sounds - Bromley
Sales reps were busy when I first walked in which I appreciate. However it took a little long for one of them to make eye contact verify my presence, but once they did I waited around.
I must say though, had I not pretty much made up my mind to purchase that day, and was browsing with possible intentions of buying, I may have walk out, because the store is awkwardly small, and when you are not being immediately acknowledged by some means of communication, it becomes a little weird and you do find yourself asking yourself very quickly "Can they not see me".
The sales reps was very pleasant and informative. I think I was served by a Manager if I'm not mistaken. Him and his colleague seem to combine well with each other, not cluttering information or talking over each other. I enjoyed the brainstorming and the sales experience regarding the items I was comparing, and appreciated their honesty. They listened well and did not over complicate Reponses to my questions.
From me to Richer sounds, You have always providing good customer service on my visits, but better than this, you have always providing good pricing. Stick to this motto, and you will achieve your customer for life goal. I am 42 and made my first purchase in my early teens.
Till the next time...
Kind Regards
Satisfied Customer.

Risposta di Richer Sounds - Bromley
Tommy and Matt at Richer Sounds Bromley store provided excellent and very professional advice to help me decide which 55 inch TV would be the best one to purchase based on the information l provided. It was a real pleasure to receive such informative advise and l highly recommend Richer Sounds Bromley for all Audio needs having also purchased previous items via this store.

Risposta di Richer Sounds - Bromley
Excellent service in Bromley shop. I loved the way I was served. Very well organised.

Risposta di Richer Sounds - Bromley

Risposta di Richer Sounds - Bromley
Helpful, knowledgeable staff. Explained in details aspects difficult to grasp. Kind and considerate. Polite.

Risposta di Richer Sounds - Bromley
Price of turntable. Delivery schedule and ease of purchase. Not forgetting the great richer sounds guarantee. Can't beat them.

Risposta di Richer Sounds - Bromley
Prompt answering of initial call, superb help from store & satisfied like previous purchase.
Well done , very happy to recommend

Risposta di Richer Sounds - Bromley
I called at the shop at 10.40am not knowing that the opening time was midday. Paul came to the door and let me in. He couldn’t have been more helpful and knowledgeable and I bought the television most suited for my needs.
It arrived at my flat three days later and I am delighted with it. This was the sort of service I have always got from Richer Sounds.

Risposta di Richer Sounds - Bromley
Very quick delivery and price was very competitive

Risposta di Richer Sounds - Bromley
Phone sale that was given as much attention and support as if I'd be there in person. Very impressed.

Risposta di Richer Sounds - Bromley
Expert advice and great service from all in Bromley!

Risposta di Richer Sounds - Bromley
Excellent and simple process. Customer service was spot on. Will purchase from again.

Risposta di Richer Sounds - Bromley
Jerome in the Bromley store provided excellent advice and amazing customer service. Would highly recommend

Risposta di Richer Sounds - Bromley
Always great customer service and high quality products.

Risposta di Richer Sounds - Bromley
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