Richer Sounds - Bromley Recensioni 

1403
TrustScore 5 su 5

4,9

48 East Street, BR1 1QW Bromley, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

In the last few weeks I have renewed my Turntable Argon TT mk2 CD player AXC 25 AXR 100D Acoustic energy 100 2 You must give your staff at Bromley and Maidstone a huge pat on the back, good old fa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
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4,9

Tutte le recensioni

(1403)

24.266 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great all round experience

Easy to order the product online. Great communication. Super friendly service when I collected

19 aprile 2026
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Risposta di Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent service on the phone and in…

Excellent service on the phone and in store (Bromley)
Fast excellent advice communication and always ready to help , from shop to vehicle big Thanks to Thomas and colleague apologies forgot your name short guy bald head big beard lol ,,, lovely fella ,,, for all your help much appreciated 10/10 *****+👍 cheers guys product 85” Hisense Tv is excellent and at a fantastic price 🫡

17 aprile 2026
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Risposta di Richer Sounds - Bromley

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Quick easy reliable.

Quick easy reliable.
Richard Sounds are great 👍🏻

16 aprile 2026
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Risposta di Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Excellent service

Excellent service. The assistant manager went beyond normal expectations to help.

13 aprile 2026
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Risposta di Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Excellent service

Great service from initially Tommy and then Paul when I returned to purchase the product. Excellent knowledge from all staff which makes it easy to make a decision on which product is best.

11 aprile 2026
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Risposta di Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Very helpful with telephone query and…

Very helpful with telephone query and order. Really made me feel like they wanted to assist. Clear explanations of process and was guided through online payment. Much appreciated.

8 aprile 2026
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Risposta di Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Very helpful staff

Staff at the Bromley branch were very helpful. I turned up without booking and they set up an audition for me there and then. The item I chose wasn't available at the branch but I was able to get it delivered without fuss a couple of days later. Overall a good experience

7 aprile 2026
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Risposta di Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great customer service and extended 6…

Great customer service and extended 6 year warranty is great. I had a problem with a amp i got and took it back to bromley store and spoke to tommy who was a great help. Swapped the amp for a new one there and then. I will continue to get all my audio stuff from richer sounds

4 aprile 2026
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Risposta di Richer Sounds - Bromley

Thank you for your 5 star review!

Valutata 5 stelle su 5

Another good trip to Richer Sounds

Had to travel to Bromley to pick up an amp which had been reserved by my local store. Amp was ready waiting and I was able to get budget cables without upsell. Have had good experience with other Richer outlets - but this was above and beyond.

4 aprile 2026
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Risposta di Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Problem with online ordering (lack of…

Problem with online ordering (lack of email confirmation) resolved over the phone. Phone call received from shop to say that item was ready for collection. Item still not showing in order history, however service in Bromley shop exemplary.

30 marzo 2026
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Risposta di Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

I had a great experience purchasing the…

I had a great experience purchasing the Kanto YU6 speakers and matching stands from Richer Sounds Bromley. The team was very accommodating and helpful throughout the ordering process, answering my questions and making everything smooth and straightforward.

The speakers sound fantastic and the stands are a perfect match. Really pleased with both the product and the excellent customer service. Highly recommend Richer Sounds Bromley!

30 marzo 2026
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Risposta di Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Fantastic customer service from Tommy…

Fantastic customer service from Tommy in the Bromley Store. Arranged an exchange for me and really went the extra mile. Everyone in the store seemed friendly, knowledgeable and enthusiastic - such a great experience compared to other companies or online-only

6 aprile 2026
Non scritta su invito
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Risposta di Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Good and friendly service

The service was a good and friendly experience in the store. My equipment was delivered next day as stated.

25 marzo 2026
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Risposta di Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent customer service

I'd been researching TVs online and getting somewhat overwhelmed with all the technology - going into Richer Sounds and speaking to a very helpful employee - Tommy - made everything much clearer. The ability to view a couple of models in real life rather than just looking online made the decision much easier. Tommy was very patient and helpful. Delivery was amazingly quick. The whole process was very positive and I wouldn't hesitate to recommend Richer Sounds.

26 marzo 2026
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Risposta di Richer Sounds - Bromley

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Clear and fabulous service for what one needs.

Clear, fast and brilliant shop and service. Stephen was there who helped me with a record player within my budget and needs and was brilliant. I had some existing speakers that I brought in, and another device, told me that one device I brought wasn’t required, good, I could send that back. Great, loading bay outside the shop too. Marvellous.

24 marzo 2026
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Risposta di Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Very helpful

Very helpful

21 marzo 2026
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Risposta di Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

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