Richer Sounds - Bristol Recensioni 

2735
TrustScore 5 su 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(2735)

23.511 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Ususal rock solid dealings with Richer…

Ususal rock solid dealings with Richer Sounds. Been a customer for more than 20 years and never let me down. Just bought a Denon X2800H to replace a Pioneer VSX-935 that didn't even last 18 months (bought elsewhere - so my bad). Excellent price with VIP club + extra £50 voucher and delivery 3 days faster than promised. Just keep doing what you do Richer Sounds - recommended.

27 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great customer service

Great customer service, matched and beat a price for me and was very happy to give a company like RS my business as a result.

5 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

I ordered a AS-301 Yamaha amplifier and…

I ordered a AS-301 Yamaha amplifier and a CD-303 cd player. Both are exhalent and at great price, the delivery was also prompt.
I am looking to upgrade my existing speakers in the furture and will certainly be using richer sounds.
Well done Richer sounds!

26 febbraio 2026
Non scritta su invito
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

A great experience with Richer sounds

A great experience with Richer sounds. The staff were welcoming and very willing to have a chat on both technical and personal matters concerning the purchasing of goods. Would definitely go back for all my TV and sound-related purchases.

21 febbraio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Very knowledgeable staff who have…

Very knowledgeable staff who have obviously been with the company for many years. Listened carefully to our requirements and explained our options.

20 febbraio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Always been well looked after by the…

Always been well looked after by the Clifton Branch, returned for all my Tv, Sonos or sound systems

14 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Lg TV

Excellent service good customer care and very fast delivery

18 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great Customer Service…

Great offer on the product I purchased and answered my price match question via email promptly. Couldn't ask more.

18 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Friendly and knowledgeable staff highly recommended.

Friendly and knowledgeable staff and excellent service. Have been buying from this store for over 30 years and have always been pleased with the service and product purchased. Would highly recommend them.

18 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thank you for your 5 star review!

Valutata 5 stelle su 5

Used twice..Recommended

Used twice... good service plus the extra warranty is just a no brainer! Recommended

6 ottobre 2025
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thank you for your 5 star review!

Valutata 5 stelle su 5

We went into the Whiteladies Road shop…

We went into the Whiteladies Road shop in Bristol to get a new handset for our TV. The salesman said he could order one and it arrived 2 days later. Brilliant, helpful and professional service - thank you

Dr.Andrew Stevens

13 febbraio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Chester branch did not have the item but they found me a branch that did.

I phoned the Chester branch to se if they had the item in stock but they did not they checked around and told me the only one is in Bristol.

As the only one was actually in Bristol i phoned Bristol and their team went well above what i expected them to do and It was nice to have a company that made sure they could get it here the next day as most just say yeh yeh yeh it will be there tomorrow(but never arrives) but with Richer Sounds it was .
If i could give them 10 stars i would.

12 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

staff are great

staff are great, helpful,happy to talk and guide
always try them first when looking for electrical items

7 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Really good shop that has the latest…

Really good shop that has the latest technology and customer service is brilliant. I would say polite and friendly staff with lots of good information.

10 febbraio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

A team of staff members totally into…

A team of staff members totally into achieving the mission of delivering me the best possible sounds with the money I had to spend. Brilliant thanks guys.

9 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Purchased over the telephone open box product

I purchased over the telephone an open box product and the customer service received was faultless. The product arrived as discussed and as described. Absolutely no hesitation in recommending Richer Sounds to people that are looking for great customer service as part of their purchasing experience.

7 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Retail as it should be

Went to Richer Sounds after hearing a nod of approval on Radio4 as it being one of the best examples of ethical capitalism by the DG of the IOD. Visited the store twice for a complete separates set up as a wedding anniversary gift. First visit was to a very busy store and standard customer service. The second visit was quieter, and the service was outstanding, knowledgeable, kind, honest, with attention to detail (including where to find the stylus in the polystyrene when unboxing). Old school retail specialism, as it used to be. The whole experience set a very high bar that so many other stores could benefit from.

7 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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