Richer Sounds - Bristol Recensioni 

2735
TrustScore 5 su 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2735)

23.511 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

It was time to update my system that I…

It was time to update my system that I had previously bought from the shop several years ago. The salesman ( Joe ) was very knowledgeable and helpful giving good advice carrying out a thorough search making sure he could supply the requested equipment at a competitive price, and arriving safely on the dates he specified.
I would have liked to have had a demo, but understand you cannot stock everything.

8 febbraio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Amazing service from the staff

Amazing service from the staff. Very quick and easy purchase. Would definitely recommend.

27 giugno 2025
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Roberts radio

I had a very prompt reply to an email I sent about a item I was interested in and informed that it would be held for me,Which it was,with the added bonus of a clearance price plus 20% vip discount..
So very happy with the outcome..

4 febbraio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very knowledgeable staff

Very knowledgeable staff, super friendly and helped me choose the right TV for my needs.

31 gennaio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Successful visit to the Bristol store

Visit made to the Bristol store allowed me to see the TVs I was interested in buying and ask questions of the helpful staff member there. Ordered at the time and delivery completed the next day within the time frame notified earlier that morning. Good advice received on functionality of my OLED tv and how I might best link up with a new sound bar. Not my first purchase here and would happily recommend for advice and 6 year guarantee with a good Sony TV.

2 febbraio 2026
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Risposta di Richer Sounds - Bristol

Thank you for your wonderful feedback

Valutata 1 stelle su 5

Sorry but sound bar you sent me is…

Sorry but sound bar you sent me is rubbish
The remote does nothing
The thing is useless

D.C.Clegg

26 gennaio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Dear Mr Clegg,

I'm really sorry to read you are unhappy with the product you received, which may be faulty by the sounds of things. We will contact you to help resolve things to your satisfaction..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Excellent

Pick up was swift and easy, advice and recommendations in the shop were great. After care was fantastic as I had a little problem with a function and they helped me to solve it.

2 febbraio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Amazing service

Went to buy a turntable to connect to Sonos system, guided through a number of options and when decided on which system was given instructions on set-up and configuration.

Felt like I was given great advice and appreciated as a customer.

1 febbraio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Pleased with the product and the service

I am very pleased with the product and was grateful to pay a good price for it due to the January sales. I also found the experience of picking it up from a local store to be very easy and the staff were very helpful in giving advice about the product.

28 gennaio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

40 Year Old Vinyl Solution

Very helpful and knowledgeable staff. Listened to what I wanted and pointed me towards best solution to play 40 year old vinyl in a decluttered house, giving their recommendations rather than most expensive option. Now installed at home and sounds grrrrreat, nod arf pop pickers !!!!

Also had a problem with soggy DPD delivery (Not RS's fault) which was replaced with no problems.

Thankyou

29 gennaio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Friendly staff

Friendly, helpful and knowledgeable staff. Found the ear buds I was looking for quickly.

24 gennaio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thank you for your 5 star review!

Valutata 5 stelle su 5

A fantastic shopping experience

Huge thanks to all the team, and especially Noah who gave me excellent advice and attention. I ended up spending double what I’d originally intended - without any pressure at all - and I could not be happier about it as I’ve got exactly what I want. I even went back and made a further (unplanned) purchase a week later! A real pleasure and I will be back again and again.

24 gennaio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

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