My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Leggi di più
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My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Leggi di più
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Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Leggi di più
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always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Leggi di più
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Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, Regno Unito
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Great headphone advice, able to try several models and price matched

Risposta di Richer Sounds - Bristol
Always a stress free informative visit to Richer Sounds
Fantastic QLED TV with over £100 off of the marked price ❤️

Risposta di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol
Always a pleasure to shop at richer sounds. This time I was looking for a stylus cartridge for my father's old 'obselete' turntable.
The fella who served me was very helpful in finding me a correct compatible part made by another company with the same fittings, arranging for it to be delivered Saturday morning when I had ordered on Thursday afternoon, and also demonstrating on a shop turntable how to easily remove and replace the stylus.
Never had anything but the best service from Richer Sounds, would recommend every time.

Risposta di Richer Sounds - Bristol
I always try and use Richers Sounds if I can, they have great client service, great products and prices.

Risposta di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol
Superb customer service. Would not hesitate to recommend Richer sounds.

Risposta di Richer Sounds - Bristol
The server spent some time with me to understand my needs (a small portable amp). When the item arrived in store and we realised that it needed an extra part, he helped me with that as well. Very good customer service.

Risposta di Richer Sounds - Bristol
The customer service was top class- warm, engaging and informative without overselling. As a retired manager and coach in customer service for a major retailer, I recognise and appreciate this. Collecting the purchase from the store was far less stressful than the abysmal home delivery nonsense I experienced last time I went for that option. Once bitten twice shy. So, good job!

Risposta di Richer Sounds - Bristol
Knowledgeable, informed and good to deal with. Good advice and no pushy sales. Thank you Dave!

Risposta di Richer Sounds - Bristol
I choose Richer Sounds because the level of service you get is always exceptional.
Due to reasons beyond my control I needed to exchange two 43" TV's for two 32' Gaming Monitors. Mark helped me choose two Gaming Monitors with the exact spec I needed and the exchange process couldn't have been easier.
Thank you 🙏

Risposta di Richer Sounds - Bristol
Mark, the Bristol store manager has the best customer service skills of anyone I’ve ever met. Plus, he’s very funny. A pleasure to spend money with Richer Sounds.

Risposta di Richer Sounds - Bristol
Used telesales for purchase service excellent throughout
Very polite and friendly
Full explanation of product
Well done Noah 5*+

Risposta di Richer Sounds - Bristol
I was offered a refund with no hesitation. I decided to use the funds to purchase something else from Richer Sounds. It is always very straightforward.

Risposta di Richer Sounds - Bristol
The staff were very supportive and listened with interest.
Would I shop there again? Yes.
Would I recommend their shop/service? Yes.

Risposta di Richer Sounds - Bristol
I bought an end of line Philips smart tv as it had just what I needed. Not in stock in my local store in Newcastle but not a problem. Couriered up from Bristol in a couple of days. Very satisfied with the product and service. Take a bow Richer Sounds.

Risposta di Richer Sounds - Bristol
Richer Sounds is a preferred brand (as is LG). I bought a DVD player with youtube facility, a few years ago and purchased an LG 43" television last week.
After choosing a suitable product from the website and checking it out on amazon and others, I contacted the store with a few questions. The person I spoke to (Dave), was extremely helpful and I completed the sale with my debit card.
I informed Dave that the LG television being replaced (still in full working order), was purchased from the store (Bristol), 14 years ago!

Risposta di Richer Sounds - Bristol
The staff were brilliant,really helpful and knowledgeable. I will definitely keep shopping at Richer Sounds

Risposta di Richer Sounds - Bristol
Ususal rock solid dealings with Richer Sounds. Been a customer for more than 20 years and never let me down. Just bought a Denon X2800H to replace a Pioneer VSX-935 that didn't even last 18 months (bought elsewhere - so my bad). Excellent price with VIP club + extra £50 voucher and delivery 3 days faster than promised. Just keep doing what you do Richer Sounds - recommended.

Risposta di Richer Sounds - Bristol
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