My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Leggi di più
L'azienda ha risposto
always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Leggi di più
L'azienda ha risposto
Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Leggi di più
L'azienda ha risposto
Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and class... Leggi di più
L'azienda ha risposto
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Phone call was friendly and helpful.They had what I wanted. Delivery was very quick. Stylus works perfectly.

Risposta di Richer Sounds - Bristol
Staff were knowledgeable and gave us the advice we needed.

Risposta di Richer Sounds - Bristol
I decided to order from Richer Sounds due to their six-year warranty and expertise. Unfortunately, despite researching before, I purchased a TV I wasn't too happy with. I decided to make the change, and called Richer Sounds for their advice.
I found their insight incredibly useful, talking me through in detail what my options were and what options may be more suitable. They arranged the exchange and sorted out my new order on the phone.
I'm delighted with my new TV and really happy with the service received.

Risposta di Richer Sounds - Bristol
Pleasant and extremely helpful staff. Everything went very smoothly and delighted with my new television.

Risposta di Richer Sounds - Bristol
I always go to richer sounds for him fi record players and always a tv there advice is very important for making my choice and also the six year guarantee

Risposta di Richer Sounds - Bristol
I’ve purchased TV and other items from Richer Sounds over the years and because of the exellent service have always recommended family and friends to do the same This latest purchase for an elderly house bound friend who needed TV delivered and set up. All done and sorted on the phone and job done as promised Also 6 year guarantee

Risposta di Richer Sounds - Bristol
Everything was good except communication regarding delivery and installation, it was efficient but just needed some unpicking.

Risposta di Richer Sounds - Bristol
Good price, quality product, old style customer service which is nice. Good they know about what they are selling. Important.

Risposta di Richer Sounds - Bristol
The staff at Richer Sounds in Bristol were very knowledgable and friendly. They helped us choose a new TV which we are very pleased with. The price was very reasonable given the quality of the TV.
Thanks again.

Risposta di Richer Sounds - Bristol
As always, there are good deals and competitive prices, and you have the opportunity to try things before purchasing in the shop. I bought my Valerion Pro 2 projector, bracket, and 106-inch screen in Bristol. The whole team in the shop was very helpful and friendly. You can also take some items home to try before making a final decision.
The only thing that would be nice to have is a listening room set up to provide a more real-world experience. The specially treated acoustic room is nice, but most of us listen to music in normal living rooms. It would be helpful to have a room that better reflects a typical home environment.
Richard Sounds also seems to have more open-box deals available, which is good because, one way or another, customers can get better prices. Having a hi-fi room permanently set up with music playing would be perfect for sales, as it would give customers a better feeling of how the equipment would sound in their own homes

Risposta di Richer Sounds - Bristol
Great experience, knowledgable staff, competitive price and plenty of opportunities to try out the various models of headphones on offer and test with my phone

Risposta di Richer Sounds - Bristol
I've been buying from Richer Sounds in Bristol for over 30 years, and this time around was yet another faultless experience. Thanks particularly to Jonathan for fantastic service! I was buying an amp and a subwoofer, he patiently answered all my questions, made recommendations, priced up various alternatives and processed everything perfectly. He even talked me through the specific set-up on the subwoofer I went for so I knew what to expect and why it was important for sound quality. I'm delighted with the equipment I ended up buying, so my thanks to Jonathan & the team at Richer Sounds. :)

Risposta di Richer Sounds - Bristol
Purchased a new TV through Richer Sounds. Really excellent service and the best price I could find for the model I wanted. I ordered on a Friday with their click and collect service and got an email on Monday around 9am saying the TV was ready to collect.

Risposta di Richer Sounds - Bristol
Excellent advice and service. So far I’m very pleased with my new TV.

Risposta di Richer Sounds - Bristol
Excellent service. Linda was great and very knowledgeable
Gave me the chance to.think about my purchase before committing and was very helpful all round

Risposta di Richer Sounds - Bristol
I was looking for a record player. I looked at several options on your excellent website and decided to visit your shop to get a hands on approach. The whole range was explained to me and there was no hard sell. I made my decision based on the advice of your expert and I’m very pleased with the equipment I subsequently purchased.

Risposta di Richer Sounds - Bristol
Friendly helpful staff. Great advice and even help carrying it out to the car.

Risposta di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.