Richer Sounds - Bristol Recensioni 

2731
TrustScore 5 su 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and class... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2731)

24.895 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I always shop at Richer Sounds when…

I always shop at Richer Sounds when buying HiFi and technical equipment . The staff are always very friendly and knowledgeable and are always willing to discuss options with you. Highly recommend ed.

12 maggio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Polite and professional email and phone…

Polite and professional email and phone contact. Sourced and supplied exactly what I was after. It’s no wonder richersounds continue to survive and thrive in a world of online competition. Cheers Mark and his team.

11 maggio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Good service

Had a really good service from Richer Sounds. The ear plugs I bought are great and arrived within a day of ordering them. All good

11 maggio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Every time I purchase anything at this…

Every time I purchase anything at this store they are exceptionally helpful. I prefer to shop here than any super stores up the road. Personal service and truly knowledgable about their products. No hard sell, just plenty of information to make the right personal choice.

1 maggio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

We were after a freesat box after…

We were after a freesat box after buying one that was unable to record Dave was able to recommend one which we bought and is now working and we are very pleased with it.

1 maggio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great store to deal with

Team in Bristol have been both knowledgeable and friendly

2 maggio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great e service and a fantastic TV

When I called to see if the item I wanted was available the chap I spoke to was super helpful and also when I went to pick it up. Very knowledgeable and it was a great price.
Can't beat the 6-year warranty either.

1 maggio 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great experience

Joe at the Bristol branch was extremely knowledgeable and helpful. I purchased a tv and soundbar at a very competitive price. It was great to see all the televisions showing the same images so a genuine comparison was possible.

28 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Friendly and helpful

Spoke with a couple of staff members at the Bristol shop prior to and after the purchase of a TV. Knowledgeable and friendly.

15 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thank you for your 5 star review!

Valutata 5 stelle su 5

Simple phone order

Phone order and payment very convenient and simple good people interaction deliver excellent

23 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Extremely helpful

Extremely helpful, knowledgable and unrushed, just what I needed

25 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Shop here first

Service and product knowledge is always excellent. I always shop here for audio and visual equipment. Staff are friendly and it is nice to see the products on show.

25 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Amazing Customer Experience

Richer sounds feels like a small business store, the customer service has always been excellent and I couldn’t name another store that comes close. Thanks Mark.

25 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very satisfied with the price

Very satisfied with the price, and service they gave. Delivery was great, arrived on day & time they said it would. Very helpful and polite delivery team.

25 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent service and customer care

Ordered online for collection at the Bristol branch - exellent service throughout.

Collection was friendly and easy - all ready and waiting - along with the boxes being carried out to my car - such good customer care.

Have bought music gear and TV's from Richer Sounds before - always friendly, helpful and excellent service and good value and recommend them to others without hesitation.

23 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thank you for your wonderful feedback

Valutata 5 stelle su 5

I ordered my new amp and CD player and…

I ordered my new amp and CD player and they arrived as scheduled. Very happy with price and service from very helpful staff. Had a slight technical problem which was quickly sorted over the phone seems I was pressing the wrong button on one of the remotes. Nice to know there is always someone to help. Highly recommend Richard Sounds.

22 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

I first spoke with a young man called…

I first spoke with a young man called Jo over the phone who was really helpful, NO hard sell’s pressure I told him moving house had wiped my bank balance out so he did his best to recommend the best deal for £600
The manager was really nice when I visited the shop which I regret doing because I still spent a grand because once you see them colours pop its hard not to

I will be back in January to buy that TV that’s over 3 grand. The one I’m waiting for can then go in my bedroom.
The hard sell doesn’t work in a be long run, understanding is what gets customers returning. I would have given 5 stars but waiting to see if my delivery is also good

22 aprile 2026
Logo di Richer Sounds - Bristol

Risposta di Richer Sounds - Bristol

Thanks so much for leaving such a lovely review. It’s great to hear that the team in Bristol made you feel welcome when you called and subsequently popped in, and yes, once you see the products in the flesh, plans can change very quickly!

Fingers crossed your delivery is just as smooth, but if anything doesn’t go quite to plan or you have any questions at all, please don’t hesitate to get in touch and we’ll happily help. Enjoy the new TV and we’ll look forward to seeing you again in January.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più