I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Leggi di più
L'azienda ha risposto
I had a faulty FiiO K13. It was a tricky intermittent fault. Nik went out of his way to verify the fault and get it replaced under warranty. He also then set up a demo so that I could compare the F... Leggi di più
L'azienda ha risposto
I rarely buy anything electronic, but when I do it's invariably from RS. I know the quality will be good (they don't sell tat), I know the price will be competitive (it always is) and I know the serv... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
54 London Road, BN1 4JE, Bridhton, Regno Unito
- 0333 900 0039
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
had a issue with my recent purchase…
had a issue with my recent purchase from the brighton store but everything was sorted very quickly great service
1 marzo 2026
Non scritta su invito
Risposta di Richer Sounds - Brighton
Thanks for your feedback, great to read you were happy with our service.
Risposta di Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Staff were very friendly and helpful
Staff were very friendly and helpful, excellent service
Didn't get on with Sharp 32 inch TV but this was changed for us without any quibble. Now enjoying our Cello 32 inch
Thank you Nik, Minty and the manager
21 febbraio 2026
Risposta di Richer Sounds - Brighton
Thank you for your wonderful feedback
Risposta di Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service from knowledgeable…
Excellent service from knowledgeable staff very happy with my purchases
21 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Finally got my 60th birthday present!
Great non pushy sales staff who didn't make me feel ignorant of the various TV types. I had been dallying for over a year and was still treated like a new person.
20 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Very helpful staff
Very helpful staff, I bought 2mtrs of speaker cable and received top notch service in the Brighton store.
19 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
I needed advice on head phones…
I needed advice on head phones compatible with my TV .
This advice was excellent, and the head phones arrived within two days, The sound they produce is superb. Thank you for solving our problem.
18 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
Very helpful staff an the price was…
Very helpful staff an the price was very competative.
15 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Great prices and brilliant staff
Great prices and brilliant staff. Nothing is too much trouble. I think they are the best in the business.
18 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your 5 star review, we look forward to seeing you again next time
Buying new headphones
A very quick and helpful staff and they know what they are talking about.
16 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Professional from start to finish
Jay listened to what we wanted, how we watched tv and then recommended a couple of sets. Then described the benefits of each. Once we had decided, Jay arranged installation. Everything went smoothly and we felt that we were being dealt with by professionals
16 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Started as phone call
Started as phone call, great informative staff who were keen to try and help me, easy website with good display of information. Quick and easy delivery with trusted courier, product worked flawlessly. Can’t test their refund/return policy as am happy with product but have confidence it would have gone well!
16 febbraio 2026
Risposta di Richer Sounds - Brighton
Thank you for your wonderful feedback
Simple and straightforward to deal…
Simple and straightforward to deal with. Provided a cheaper cost than a competitor. Fast delivery. All in all a great customer experience.
14 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Great service
Great service , updated my sound system and they sorted me out with top stuff at a great price
2 febbraio 2026
Non scritta su invito
Risposta di Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Wish I’d found these guys earlier
Wish I’d found these guys earlier
All the members of staff I dealt with were lovely. Tv great too and good price. It will be my go to for all entertainment products from now on
4 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Knowledgeable staff solving my
Knowledgeable staff solving my
viewing and audio problems
11 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Broken Tv
Always use Richer Sounds
Customer Service second to none
Dealt with my broken television problem
Swiftly new tv arrived within 48 hours
29 gennaio 2026
Risposta di Richer Sounds - Brighton
Thank you for your 5 star review!
Customer service is second to no other…
Customer service is second to no other shop.
Charlie from you Brighton Branch deserves a pay rise, nothing is too much trouble for him.
10 febbraio 2026
Risposta di Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
Great service and very friendly and…
Great service and very friendly and knowledgeable staff.
10 febbraio 2026
Risposta di Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
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