A very efficient service. E-mail for files, They confirm and send within a couple of days. E-mail to return documents and they are collected the next working day.
L'azienda ha risposto

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A very efficient service. E-mail for files, They confirm and send within a couple of days. E-mail to return documents and they are collected the next working day.
L'azienda ha risposto
Generally communication was good but the driver that picked up was very difficult. He gave my colleague a hard time.
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Leggi di più
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Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Leggi di più
L'azienda ha risposto
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Regno Unito
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I emailed about a queue of the box location of a box that was out, and received a prompt response.

Risposta di Restore Information Management
I cannot fault the service in anyway. Whenever I need something from Restore they action it that day and deliver on it the next day, and in the seven years I have used their service they have never failed to keep to that schedule.

Risposta di Restore Information Management
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commitment to getting things done quickly and effectively is greatly appreciated.
Thank you
Amanda

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always quick to respond. Always deliver and collect when expected, thank you.

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Their efficiency, reliability and professionalism never falters since the very beginning. I have archived documents for many years of working in different NHS Trusts and Restore has never let me down ever since.
Keep up the good work.

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very helpful and extremely quick service from Restore as usual

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We have been using Restore for a significant amount of years and always happy with their service and communication. Deliveries and collections are arranged swiftly and any amendments are actioned promptly. Would recommend.

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I have no issues with the restore service.
Always helpful and prompt and the couriers are so nice too.

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The service that Restore provide is consistent and always efficient. They do what they say they will do!
I can't fault the service past or present :)

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I am still waiting for confirmation the email has been changed. I went onto my account and it appears to not have happened yet. I requested this a week ago.

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Very prompt for delivery of files that were required

Risposta di Restore Information Management
Gentleman who undertook the delivery was polite, efficient and effective.

Risposta di Restore Information Management
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