Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hour... Leggi di più
L'azienda ha risposto
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Leggi di più
L'azienda ha risposto
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizi di informazione
- Archivio di dati e documenti
- Azienda di automazione
- Servizi per le imprese
- Servizio di cloud computing
Scritti dall'azienda
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Informazioni di contatto
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Regno Unito
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Prompt response
22 agosto 2026
Risposta di Restore Information Management
Thank you for your kind review Helen. We are very pleased to hear you received your items promptly
Better communication needed
I emailed the company for a collection, but had no reply to say anything was received, then one day a few weeks later, the courier arrived without any notification. The company I work for require notification in advance of any visitors so communication would be beneficial.
26 agosto 2026
Risposta di Restore Information Management
Thank you for your review Mollie. We are sorry to hear you were not advised of a collection date prior to the driver arriving. Your comments will be passed to the relevant team to ensure advanced notice is provided for your requests moving forward.
Great Service
Requested a scanned copy of notes on Tuesday and received them first thing Wednesday morning. Great service.
26 agosto 2026
Risposta di Restore Information Management
Thank you Doug, your lovely review is greatly appreciated
The task was to deliver a specific document held in storage.
The task was to deliver documentation held in storage. The details were provided by email in terms of where the document could be found. The correct document was received within the week in good condition, well protected.
20 agosto 2026
Risposta di Restore Information Management
Thank you for your kind review Stewart. We are please to know you are satisfied with the service received from Restore
It was just very fast with no fuss.
19 agosto 2026
Risposta di Restore Information Management
Thank you for your kind review Catherine. We are very pleased to hear you received your items promptly
Next day service
The (2) boxes we requested were delivered to us the next day. Very good service.
19 agosto 2026
Risposta di Restore Information Management
Thank you for your review Kim. We are pleased to hear you are happy with the service received from us here at Restore
Always have a good service with Restore
Always have a good service with Restore, with pleasant helpfull staff answering any queries quickly.
18 agosto 2026
Risposta di Restore Information Management
Thank you for your review Belinda, It is great to hear you are happy with the service you have received from us at Restore
The customer care team (mentioning…
The customer care team (mentioning Leanne) who were extremely helpful and prompt with our request for retrieval of our records, despite only been given a few hours to action our request. Great customer service!
21 agosto 2026
Risposta di Restore Information Management
Hi Susan, thank you very much for your review, we shall make sure that Leanne is passed these kind words
I sent a request and I did not change…
I sent a request and I did not change the shipping address so I emailed Restore to change the address for me and it was done in no time at all and they email me to confirm that the email address had been changed.
19 agosto 2026
Risposta di Restore Information Management
Thank you for your review. We're pleased we could quickly update your shipping address and provide confirmation. We appreciate your feedback and are always happy to help.
My problem was resolved very quickly
My problem was resolved very quickly and with no hassle. Dale was friendly and helpful.
20 agosto 2026
Risposta di Restore Information Management
Thank you for taking the time to leave such positive feedback. We're delighted to hear that your issue was resolved quickly and without any hassle. It's great to know that you received a friendly and helpful service.
They always do a great job with…
They always do a great job with promptness and friendlyness.
19 agosto 2026
Risposta di Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Always efficient and prompt in getting…
Always efficient and prompt in getting records back.
15 agosto 2026
Risposta di Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Retrieval of files via the portal…
Retrieval of files via the portal enacted quickly and helpful staff on telephone to assist, as necessary
15 agosto 2026
Risposta di Restore Information Management
Thank you for taking the time to leave a review. We're delighted that your files were retrieved promptly through the portal and that our team was helpful and supportive over the phone. Your feedback is greatly appreciated
My request was dealt with promptly
15 agosto 2026
Risposta di Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Risposta di Restore Information Management
Thank you for your lovely review. We're pleased that you found our service efficient and timely, and that our customer care stood out. Your feedback means a lot to our team, and we look forward to helping you again in the future.
Risposta di Restore Information Management
Thank you for taking the time to share your experience. We're delighted that our prompt responses and professional service met your expectations. Your feedback means a great deal to us.
Risposta di Restore Information Management
Thank you for your kind feedback. We're delighted to hear that you were happy with our quick service and communication. We appreciate your support and look forward to assisting you again in the future.
Restore Experience
I always have a great experience with Restore. My emails are answered promptly and the delivery guys are friendly and helpful.
13 agosto 2026
Risposta di Restore Information Management
Thank you for your kind review. We’re delighted to hear that you consistently have a great experience with Restore. Providing prompt communication and helpful, friendly service is extremely important to us, so it’s wonderful to know our team has met your expectations. We truly appreciate your feedback and look forward to continuing to support you in the future.
Risposta di Restore Information Management
Thank you for your review Brittany, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter to resolve this
Quick to respond & helpful with query.
7 agosto 2026
Risposta di Restore Information Management
Thank you for your review Candiss, It is great to hear you are happy with the service you have received from us at Restore
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