I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call. I also had to amend the number of boxes late in the afternoon, da... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Leggi di più
L'azienda ha risposto
The person I dealt with on the telephone was really helpful and then when I emailed the customer service team they were also really helpful and sorting things in a very timely manner.
Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and profes... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizi di informazione
- Azienda di automazione
- Servizi per le imprese
- Servizio di cloud computing
- Archivio di dati e documenti
Scritti dall'azienda
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Informazioni di contatto
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Regno Unito
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Restore are great
Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and professional and always there to help.
7 luglio 2026
Risposta di Restore Information Management
Thank you for your review Christine. Your kind comments are greatly appreciated
Efficient
I emailed about a queue of the box location of a box that was out, and received a prompt response.
10 luglio 2026
Risposta di Restore Information Management
Thank you for your review Nicola. Your comments are greatly appreciated.
I cannot fault the service in anyway
I cannot fault the service in anyway. Whenever I need something from Restore they action it that day and deliver on it the next day, and in the seven years I have used their service they have never failed to keep to that schedule.
9 luglio 2026
Risposta di Restore Information Management
Thank you for your review James. It is great to hear you are happy with the service you have received from us at Restore
Dale from the Manchester always…
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commitment to getting things done quickly and effectively is greatly appreciated.
Thank you
Amanda
6 luglio 2026
Risposta di Restore Information Management
Thank you for your review Amanda. Your comments are greatly appreciated and will be passed onto Dale
responded quickly
4 luglio 2026
Risposta di Restore Information Management
Thank you for your review Rebecca. It is great to hear you are happy with the service we provide for you
Risposta di Restore Information Management
Thank you for your review Elizabeth. It is great to hear you are happy with the service we provide for you
Risposta di Restore Information Management
Thank you for your review Georgie, It is great to hear you are happy with the service you have received from us at Restore
always quick to respond
always quick to respond. Always deliver and collect when expected, thank you.
3 luglio 2026
Risposta di Restore Information Management
Hi Mickola, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Reliability
Their efficiency, reliability and professionalism never falters since the very beginning. I have archived documents for many years of working in different NHS Trusts and Restore has never let me down ever since.
Keep up the good work.
8 luglio 2026
Risposta di Restore Information Management
Thank you for your review Aurora. It is great to hear you are happy with the service we provide for you
very helpful and extremely quick…
very helpful and extremely quick service from Restore as usual
7 luglio 2026
Risposta di Restore Information Management
Thank you for your lovely review Victoria, it is a great to know receive the level of service from us that we aim to provide
Quick and responsive
26 giugno 2026
Risposta di Restore Information Management
Thank you for your review Wai Tsing. It is great to hear you are happy with the service we provide for you
Risposta di Restore Information Management
Thank you for your review Corinne. It is great to hear you are happy with the service we provide for you
Excellent service
We have been using Restore for a significant amount of years and always happy with their service and communication. Deliveries and collections are arranged swiftly and any amendments are actioned promptly. Would recommend.
18 giugno 2026
Risposta di Restore Information Management
Hi, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
I have no issues with the restore…
I have no issues with the restore service.
Always helpful and prompt and the couriers are so nice too.
27 giugno 2026
Risposta di Restore Information Management
Thank you for your review Kim, It is great to hear you are happy with the service you have received from us at Restore
The service that Restore provide is…
The service that Restore provide is consistent and always efficient. They do what they say they will do!
I can't fault the service past or present :)
26 giugno 2026
Risposta di Restore Information Management
Thank you for your review Krystyna, It is great to hear you are happy with the service you have received from us
Katie was very helpful with my query
Katie was very helpful with my query, she answered all my questions. Thank you Katie
30 giugno 2026
Risposta di Restore Information Management
Thank you for your review Bernie. Your comments are greatly appreciated and will be passed onto Katie
Risposta di Restore Information Management
Hi Marie, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Risposta di Restore Information Management
Thank you for your review Barbara. It is great to hear you are happy with the service you have received from us at Restore
Slow response
I am still waiting for confirmation the email has been changed. I went onto my account and it appears to not have happened yet. I requested this a week ago.
25 giugno 2026
Risposta di Restore Information Management
Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Risposta di Restore Information Management
Thank you for your review Stephen. Your comments regarding our team are greatly appreciated
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