Responsible Travel Recensioni 

147
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Got an idea for a trip, but want to make it bespoke or extra special? Ring Responsible Travel, talk through with them what you want, and they will recommend and contact a range of possible trip compan... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have now booked 4 holidays with Responsible Travel and all have been great family holidays. We started with a family run sport hotel in Spain, then a multi activity in Montenegro followed by a vi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have just came back from a tailor-made holiday to the Azores through Responsible Travel. It was such a good choice, Not being a seasonal traveller l would not have been able to put this very specia... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

May 2026 I went to the Azores on the Ocean Giants tour for one week. I was picked up at the airport and taken to the hotel which was very pleasant. The hotel had a good restaurant and bar with s... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Responsible Travel is the world's first and largest responsible travel company. Every one of our trips are screened to help maximise the benefits to local communities and the environment, and to help reduce negative impacts. Founded in 2000, we have booked over 200,000 customers, and are an independent business owned by our founder, directors and seed investors.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

147 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(147)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Information on environmentally friendly holidays

Very helpful company with a wide range of holidays on offer. I feel confident that holidays listed by Responsible Travel will try to minimise environmental impact and will help local communities.

29 settembre 2023
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Risposta di Responsible Travel

Thank you for taking the time to leave a review and yes we do try and make sure that all our 6000 trips maximise the benefits to local communities and nature and to minimise the negative impacts. We can see through our reviews that there is a connection between holidays that do good and being more enjoyable.

Valutata 5 stelle su 5

Great service from Responsible Travel…

Responsible Travel explained in detail how they operate and put us in touch with a few Travel Agencies in Greece who all sent itineraries to enable us to choose which Agent

27 settembre 2023
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Risposta di Responsible Travel

Hi Marilyn. Thank you for taking the time to write a review for us and I am pleased that we were able to help you and I hope you have a wonderful time in Greece!

Valutata 5 stelle su 5

Highly recommended

From Angie who arranged our Eastern Algarve Mini break to Mark and Angus who set us up with everything we would need for a 3 day self guided trip everything Algarve Bike holidays did for us was excellent. They were very flexible and accommodated all our requests. All hotels had pools and the complementary water bottles and cycling tops were a special touch.

24 settembre 2023
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Risposta di Responsible Travel

Hi Nicola. So pleased you had such a wonderful cycling trip in Portugal and thank you for taking the time to write a review. Please do remember your loyalty discount with Responsible Travel and we would love to help you organise your next trip.

Valutata 5 stelle su 5

Excellent cycling across the Algarve …

We had a lovely self-led 7 day cycling holiday on ebikes, taking us from Loulé near Faro across the Algarve to Carrapateira on the west coast and finally to Lagos. Bert of Cycling Holidays Portugal supplied our bikes, gpx files for our routes , very thorough notes and transported our luggage between hotels. We had great fun

5 settembre 2023
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Risposta di Responsible Travel

Hi Andrew. Delighted to read your review and that you had such a good self-guided holiday in Portugal. Happy to help you with your next trip as we have 176 self guided cycling trips amongst our 6000 holidays in total and please do remember your loyalty discount.

Valutata 5 stelle su 5

Trip of a lifetime to South America

Responsible Travel with their partners put together an amazing trip for us in South America visiting Peru Ecuador and the Galapagos. Starting in the Amazon and finishing in the Galapagos with city tours and the opportunity visit and immerse ourselves in local communities gave us the perfect blend of adventure, culture, wildlife encounters and relaxation. This was a a holiday experience that has given us incredible memories and we are so grateful and impressed at how smoothly it all went.

20 agosto 2023
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Risposta di Responsible Travel

Hi Nick. Thank you so much for taking the time to write this review as well as the one on our site. It sounds like you had an incredible trip and I am so pleased. I am also pleased that it was so evident the positive impact your holiday had on the local communities and nature.

Valutata 5 stelle su 5

Memories to last a lifetime

Two friends and I have just returned from walking part of the Northern Camino and Picos mountains in Northern Spain. The trip was exceptional in so many ways. In particular I would highlight the thought and care that went into planning the itinerary, the quality and locations of the hotels, the smooth running of the travel arrangements, including baggage transportation and taxi rides, the friendliness of all the people we encountered and - above all, of course - the stunning countryside of Cantabria and Asturias. The contrast between four days walking on the Camino and two days spent in the Picos di Europa made for holiday with so many memories, which will last for a lifetime.

11 settembre 2023
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Risposta di Responsible Travel

Hi Phillippa. Thank you for your review and we are so pleased you had such a great trip. From someone who has just returned from walking another 4 stages of the Camino I understand what you mean about the stunning countryside.

Valutata 5 stelle su 5

North Camino and picos

This was our first holiday with responsible travel, but it certainly won’t be the last.
Magic hill holidays planned our North Camino and Picos walking holiday impeccably. The varied hotels were mostly outstanding. We encountered helpful staff at every hotel and most offered delightful views and delicious food. A vegetarian/ lactose free diet was well catered for. Each day we looked forward to discovering where we would stay and enjoyed the chance to swim in the sea or a pool at most places.
Magic hill used the magnificent historic buildings and stunning landscapes to tailor a delightful holiday, where each day seemed even better than the last.

11 settembre 2023
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Risposta di Responsible Travel

Thank you so much for taking the time to tell us about your wonderful walking trip in Northern Spain. We will make sure our partner knows how much you enjoyed it too. I have just returned from walking the Camino to Burgos so I can picture the historic buildings, churches and landscapes you mention. Please remember your loyalty discount for a future trip.

Valutata 3 stelle su 5

Expectations not met

I have made a few enquiries with Responsible Travel and they have always responded quickly.
They were advertising a photo holiday I was interested in and they responded quickly and referred me on to the provider. I know it’s all automated but I was then Responsible Travel’s customer and I got the ‘have a great time’ and ‘welcome home’ emails they sent. I speedily answered their review request, which unfortunately not a good review, and got the standard automated cheery thank you, your comments are very important to us’ response. After 24 hours without a true acknowledgment of my complaint I emailed them with the same information and am so very disappointed that almost a week later I still haven’t had at least an acknowledgment of my complaint. It’s one thing to deal with the good times well, but a true measure of worth is how they deal with the ‘didn’t meet expectations’. Now, sadly, neither the holiday they sold me nor their response to my comments have met my expectations.

Two days later - Responsible Travel have now acknowledged my email and are in the process of looking into it and taking action to ensure the holiday offered is up to the standard expected. Thank you.

17 giugno 2023
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Risposta di Responsible Travel

Hello. I am really sorry for the slow response and that your holiday did not live up to your expectations. I have been away for a few days, which should not matter to you, and I have emailed you directly to get this sorted. Apologies. Tim

Valutata 5 stelle su 5

The perfect travel company

We have now used Responsible Travel several times and they have always managed to fulfil our requirements perfectly. Responses from their recommended tour operators have been swift and the choices we have made have worked out extremely well. Their partners abroad all perfectly fulfil the ethical/ conservation-based requirements which we want and expect.

20 aprile 2023
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Risposta di Responsible Travel

Hi David. I am so pleased that we were able to help and that you have had such good trips. We look forward to helping you with your next one. Thank you for your review.

Valutata 5 stelle su 5

The best tour operator I've used.

This is the 3rd time I've used Responsible Travel. Each time they have been super friendly and helpful and came up with 4 or 5 suggestions to fit my request. All the holidays I have booked have been excellent.

3 maggio 2023
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Risposta di Responsible Travel

Hi Marion. So lovely to read your review and thank you for taking the time to write it. I am so pleased that we have been able to help you and that you have had such good holidays.

Valutata 5 stelle su 5

Brilliant experience from Responsible…

Brilliant experience from Responsible Travel; once they understood what I was looking for, they gave me great advice and then introduced me to a couple of their partner agencies. Through them, I booked a volunteer trip top Romania, working at the bear sanctuary. It was an amazing experience and I'm so grateful to have been able to do it.

14 aprile 2023
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Risposta di Responsible Travel

Hi Angela. Thank you for your review and I am so pleased you had such a wonderful experience volunteering in Romania. We look forward to helping you with your next adventure.

Valutata 5 stelle su 5

Don’t look anywhere else, book today!!

First timer booking with Responsible Travel but it will not be the last!! I went to Bhutan with one of Responsible Travel’s local partners and was blown away. Everything was handled professionally and communication was great all around! Bhutan was beautiful, you need to visit!

19 aprile 2023
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Risposta di Responsible Travel

Hi Jake. Great to hear you had such a good time in Bhutan and that you will consider us again for your next adventure. Please remember your loyalty discount for next time!

Valutata 5 stelle su 5

Nubian Adventure

Just returned from 9 days in Egypt with Responsible/Encounters Travel. We've had an amazing time. Super knowledgeable guide Khaled kept us informed the whole trip. What a lovely man! All very well organised to make the trip as smooth as possible. A really good mix of seeing some of the real Egypt - cities and countryside, the incredible historical antiquities and comfortable hotels.

1 aprile 2023
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Risposta di Responsible Travel

Hi Hilary. Thank you so much for taking the time to write a review and I am so pleased you had such a wonderful time in Egypt and were so well looked after. I do hope we can help you with your next adventure and please remember your loyalty discount

Valutata 5 stelle su 5

Really great trip and rewarding…

Really great trip and rewarding experience with the Mahouts Elephant Foundation in Thailand. We learned so much about the people, the culture, the land, animals, forest and food and made what I hope will be friends and connections for life. A piece of our heart remains in the village.

3 aprile 2023
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Risposta di Responsible Travel

Dear Alan. What a wonderful review - thank you so much for telling us about your trip which sounds life changing. We will make sure our partner also see your lovely feedback.

Valutata 5 stelle su 5

Extremely knowledgeable and efficient travel agency

We came into contact with Responsible Travel when searching for Antarctica cruises. Charlotte Caffrey demonstrated quickly how extremely knowledge and efficient her service was in directing us to a number of options. Holly Payne nearer to our departure assisted with the pre departure paperwork and was also excellent. Our chosen expedition on MS FRAM ( the Hurtigruten line ) suited us perfectly and we will be booking through Responsible Travel again as a consequence.

19 febbraio 2023
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Risposta di Responsible Travel

Hi Lucy. Thank you for your review and for booking with us. So pleased you had such a good experience and cruise. Please do remember your loyalty discount for next time!

Valutata 5 stelle su 5

Responsible Travel are totally reliable…

Responsible Travel are totally reliable in their recommendations. When sustainability and supporting local communities is a priority, then please turn to them. We have just returned from a superb trip to South India with Bespoke India travel, a small brilliant company we would not have heard of without Responsible Travel. We have used RT before and will use them again

17 marzo 2023
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Risposta di Responsible Travel

Hi Kathryn. We are so pleased that you had such a good trip to southern India. We choose our partners very carefully to make sure that you not only have an amazing holiday, but that local communities and nature benefit from your trip. When you are ready to plan your next trip we would love to help and don't forget your loyalty discount.

Valutata 5 stelle su 5

Fantastic Federica from Trans Humans and Responsible Travel

I have just returned from a 62day trip to South America and Antarctica which Responsible travel helped with by putting me in touch with a few agents who specialise in such trips. The agency, Trans Humans, who we went with, is based in Mendoza Argentina and worked out a very broad and extensive schedule in minute and precise detail. Federica Maliaco, our agent from Trans Humans, worked with us from start to finish. Throughout our trip she was in frequent contact to ensure all our transfers, hotels and flights were as expected. She even informed us of changes in flight times before the airlines. We had a medical emergency in one instance and Federica helped with every detail including attending the hospital with my friend to ensure language issues did not hinder timely treatment. Absolutely fantastic customer service with great attention to every detail.

11 marzo 2023
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Risposta di Responsible Travel

Hello and thank you so much for talking the time to write a review .It sounds like you had an amazing trip and were very well looked after by our partner. I am so pleased and we will let Frederica know

Valutata 5 stelle su 5

Unforgettable trip to Vietnam

Responsible Travel were helpful and enthusiastic right from my first tentative enquiry and put me touch with a company offering a tour of Vietnam that was perfect for me: 17 days travelling from Hanoi in the north down to the Mekong Delta and Ho Chi Minh City in the south, and it proved no trouble to add days on at the start and end of the official tour for me to explore on my own. The tour was a fascinating mix of seeing natural wonders, learning more about the country's long and painful history of suffering and armed struggle, and pure relaxation and pleasure, travelling in a small group of very congenial companions and enjoying some wonderful food.

10 febbraio 2023
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Risposta di Responsible Travel

Hi Jane. So pleased you had such a wonderful tour of Vietnam including time exploring on your own. Thank you for taking time to write a review and please do remember your loyalty discount if we can help you with your next adventure.

Valutata 5 stelle su 5

The helpful staff put me in touch with…

The helpful staff put me in touch with various holiday providers so that I could quickly choose. Thank you.

11 gennaio 2023
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Risposta di Responsible Travel

That's great to hear and thank you for using Responsible Travel. All our partners and all our trips are screened to ensure that local nature and/or local communities benefit. We hope you have a great holiday!

Valutata 5 stelle su 5

4 days on a Felucca on the Nile

We had a wonderful 4 day trip in a Felucca on the Nile. We were 4 travellers with 4 crew- the captain, the cook, and two people who sailed. The crew were wonderful and kind and funny. Karim made sure everything went smoothly and was incredibly hospitable. At night we stopped at the side of the Nile where no other tourists go. No electricity or running water. Really tranquil. During the day we stopped at villages, markets and archeological sites. I hope to go again to a different part of the Nile.

5 gennaio 2023
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Risposta di Responsible Travel

Thank you so much for this wonderful review. You paint such a wonderful picture of the tranquillity of being on the Nile away from the crowds. I am so pleased you were so well looked after.

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