Responsible Travel Recensioni 

146
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Got an idea for a trip, but want to make it bespoke or extra special? Ring Responsible Travel, talk through with them what you want, and they will recommend and contact a range of possible trip compan... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have now booked 4 holidays with Responsible Travel and all have been great family holidays. We started with a family run sport hotel in Spain, then a multi activity in Montenegro followed by a vi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

May 2026 I went to the Azores on the Ocean Giants tour for one week. I was picked up at the airport and taken to the hotel which was very pleasant. The hotel had a good restaurant and bar with s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have just came back from a tailor-made holiday to the Azores through Responsible Travel. It was such a good choice, Not being a seasonal traveller l would not have been able to put this very specia... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

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Scritti dall'azienda

Responsible Travel is the world's first and largest responsible travel company. Every one of our trips are screened to help maximise the benefits to local communities and the environment, and to help reduce negative impacts. Founded in 2000, we have booked over 200,000 customers, and are an independent business owned by our founder, directors and seed investors.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

146 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(146)

46 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A great volunteering experience

A great volunteering experience. We saw all sorts of wild animals, some very close to. We prepared food and fed many of them and helped clean enclosures and waterholes. The social interaction with all ages is friendly, as you are all there for similar reasons and have a common interest. The food was good and the accommodation clean s as nd comfortable. A tremendous way to get close to many wild animals one normally only sees in wildlife films.

3 febbraio 2026
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Risposta di Responsible Travel

Hi Nicola. We are so pleased you had such a rewarding volunteer experience and we have nearly 200 volunteering trips on Responsible Travel so we hope we can help you again in the future.

Valutata 5 stelle su 5

An excellent service with original destinations

Very responsive and really good at listening to what your priorities are when travelling.

23 dicembre 2025
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Risposta di Responsible Travel

Hi Anne. Thank you for taking the time to write a review for us - we really appreciate it. We do try to be as responsive (and responsible!) as we can and get back to customers quickly and we hope we are easy to contact by phone without you having to hold or choice numerous options. It is good to hear you recognise us as good listeners. It seems to be an increasingly rare skill to have and for us, we see it as essential as we have so many trips and we need to understand what customers want from their holiday before we can start making recommendations. Thank you again for your time.

Valutata 4 stelle su 5

An adventure around Ecuador

As a treat for my 50th birthday, I went to the Galapagos Islands and the Ecuadorian Amazon rainforest, all arranged by Travel Differently - a partner firm of Responsible Travel.

It was all satisfactory, but there are some things that I would have liked to have known before I arrived. It would have been helpful to know that snorkelling was such a big factor of the six night cruise. Although I do not like snorkelling at all, I would have taken my own wetsuit and goggles for swimming had I known that so much time would be devoted to that activity. I may even have reconsidered that portion of the trip, because I don't really like swimming either, and it never occurred to me that snorkelling would be part of the itinerary. Also, I was aware that Breakfast, Lunch and Dinner were included on many of the days, but I did not think the meals would be so extensive. I am happy with breakfast and some good coffee, and light snacks for the other meals, but this trip included three course evening meals served at a late hour, which I am not used to. The cuisine was prepared by highly skilled chefs, and tasted amazing, but that is not something I look for in a holiday. Again, something I wish I had thought to consider before booking.

The Galapagos Islands are, of course, beautiful and full of a diverse range of flora and fauna, but be aware that you may see the reality of survival (or not) first hand.

Take some good mosquito repellent for the rainforest!

I LOVED being in the Amazon rainforest and I wish I had spent more time there. Omar, our guide, spoke excellent English, and is so knowledgeable on all aspects of nature. It was a delight and a privilege to be guided around such a stunning part of the world by someone who has such enthusiasm for the rainforest and all who dwell within it <3

With regards to travelling responsibly and giving back to communities, with the high prices in some of the gift shops, I hope that the holiday benefited the local people by contributing to their income. It is hard to say if environmental impacts were reduced as a result of my holiday because I imagine a good amount of fuel was consumed in dinghy rides along the coastlines of the Galapagos, which would not have happened had there been no tourists. However, the more people who are moved by these experiences to tell others what they've seen and heard first hand. the more it may increase awareness of the need to support conservation.

I would say that everyone has been helpful and friendly, so keep up the good work!

13 gennaio 2026
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Risposta di Responsible Travel

Hi Carolyn. Thank you so much for taking the time to give us such a detailed and thoughtful review. We will of course make sure that our partners see this too so that we can learn for future trips. It does sound like you had some amazing experiences, particularly in the forest. We do work hard with our partners to make sure that all our trips do have a positive impact on local communities and or nature and you can see this on each holiday page on our site.
I do hope that we can help you again in the future with your next adventure.

Valutata 4 stelle su 5

Extra charges by local agent but a full refund by Responsible Travel

Responsible Travel‘s business model is that they recommend a local travel organisation in the country that you wish to visit. In our case, it was one called Nikena Eco Adventures in Montenegro. A fixed price in advance was offered of which I paid the deposit through my British bank, paying the standard. SEPA sender’s fee if £5. Nikena wanted to add a significant amount in additional bank charges and became unpleasant when I refused to pay more than the contract price. However after some correspondence Responsible Travel offered me a full refund of the £756 deposit that Nikena had demanded. So very correct and ethical treatment. I would only add that a fixed amount in GBP payable directly to Responsible Travel rather than a foreign currency and unspecified local additional charges would be the most secure.

13 marzo 2026
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Risposta di Responsible Travel

Hi Richard. I was so sorry to read this review and you will see from this page that it is very rare for a customer of ours to not be happy with their trip and our service. I have emailed you separately to make sure that you are not out of pocket and any extra charges will be fully refunded. Apologies again

Valutata 5 stelle su 5

Trustworthy that Responsible travel will recommend the travel agent that is puts sustainability as a priority.

You know when you are recommended travel agents to the countries you are interested in visiting through Responsible travel, the holiday agent has been rigorously researched to be responsible in caring for the environment, people & communities they recommend for trips. I have found this when I booked trips with both Wildfrontiers & Exodus adventure travel.

19 febbraio 2026
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Risposta di Responsible Travel

Hi Patricia. Such a lovely review for us to read - thank you! We try hard to make sure that the trips on our site are not just great and enjoyable adventures but also ones where local communities and nature benefit. We are so pleased this came across with the trips you have booked with us. Thank you for your loyalty.

Valutata 5 stelle su 5

Prompt service and many options

Prompt service and many options.
I love that the agency puts responsible and sustainable travel top of its offer. They found me a wonderful travel partner to organise an incredible holiday to Ecuador and the Galapagos.
If you care about how you travel, not just where and why, then use Responsible Travel.

26 gennaio 2026
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Risposta di Responsible Travel

Thank you so much for taking the time to write a review for us and for your kind words. It is also so wonderful that you see travel the same way we do - that if done well it can have a very positive impact on local communities and nature. We look forward to helping you with your next adventure.

Valutata 5 stelle su 5

They were our route to a fantastic trip…

They were our route to a fantastic trip to see Snow Leopards. Everyone on our trip had used them before and spoke highly of them and the small organisations they work through.

18 gennaio 2026
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Risposta di Responsible Travel

Hi Chris. Thank you so much for taking the time to write a review for us and how wonderful to see snow leopards in the wild! We look forward to helping you with your next adventure and please do remember your loyalty discount.

Valutata 5 stelle su 5

Thanks to Responsible Travel

We had successfully used Responsible Travel in the past to help us source a good independent travel company for a group tour in SE Asia. Recently we asked if they could do the same for an unusual itinerary in India. They explained why we’d have to go bespoke and immediately put us in touch with three small companies, all of whom made suggestions and quoted. We chose Bespoke India and couldn’t have been happier. Responsible Travel were excellent at understanding our needs and making the best possible introductions. I find myself recommending them to anyone I know contemplating travel abroad.

10 gennaio 2026
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Risposta di Responsible Travel

Thank you so much. This is so wonderful to hear and we are so pleased you had such a great trip to India following on from your trip to SE Asia. We work hard to handpick our partners and work differently from other travel companies in that we believe you are best speaking to them directly. We are so pleased this worked so well for you and we look forward to helping you again in the future.

Valutata 5 stelle su 5

Borneo

The trip with Odyssey Travel, organised through Responsible Travel, to Borneo, was amazing and everything went very smoothly and professionally.

30 dicembre 2025
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Risposta di Responsible Travel

HI Debbie. Thank you and we are so pleased you had such a good trip to Borneo and that it all went smoothly. We hope we can help you again in the future and do remember your loyalty discount.

Valutata 5 stelle su 5

excellent service

we have used Responsible Travel on a number of occasions. every time they have given us excellent recommendations for suitable tour companies.

30 gennaio 2026
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Risposta di Responsible Travel

HI Patricia. Thank you so much for taking the time to write a review. We really appreciate it. We are also so pleased that our recommendations have worked for you.

Valutata 5 stelle su 5

I can highly recommend Responsible…

I can highly recommend Responsible Travel. I've booked so many holidays with them and they've never let me down. They are my go to travel company.

25 febbraio 2026
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Risposta di Responsible Travel

Hi Alan. That is wonderful to hear and we will do our best to make sure we keep delivering excellent holidays for you.

Valutata 5 stelle su 5

Super efficient and very easy to deal with

We booked the most incredible trip to Namibia through Responsible Travel for our 30th wedding anniversary. They were great at answering our various questions before booking, super efficient and very easy to deal with. Their partners in Namibia were the best - amazing guide who knew so much about the country, the politics, the wildlife, astronomy, how to change a tyre (twice!) and also the other guides on safari and in Damaraland. Will definitely be booking with them for our next trip!

7 dicembre 2025
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Risposta di Responsible Travel

Hi Lisa. It is just wonderful to hear about your special trip for your 30th wedding anniversary and we are so pleased we were able to help make it so memorable. We look forward to helping you again in the future and please do remember your loyal customer discount.

Valutata 5 stelle su 5

Great Experiences

I have used responsible travel several times to plan trips. They have always been excellent and it was great to hear directly from companies how well Responsible Travel look after them. It is a fantastic site to find small companies that do good in the world. Would highly recommend.

10 gennaio 2026
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Risposta di Responsible Travel

Thank you so much for taking the time to write a review for us and also for your kind words. We do carefully pick our partners and make sure that all our trips have a positive impact on local communities and/or nature. It is really lovely to work with them as they care so much about where they run the holidays. We feel lucky to have such a great network and to be able to share this with our customers and recommend the right partner for them. We look forward to helping you in the future.

Valutata 5 stelle su 5

Upitrek are fantastic

Upitrek were fantastic in organising an amazing trip to Hossa National Park. They always responded quickly to emails, providing answers to all my questions. I loved all the activities especially the dog sledding. I would highly recommend them. Our guide Petri was incredible and so knowledgeable

1 febbraio 2026
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Risposta di Responsible Travel

Hi Kay. We are delighted you had such a good trip and we will pass on your lovely feedback to our partner Upitrek. We would love to help you with your next adventure and please do remember your loyalty discount.

Valutata 5 stelle su 5

Incredible adventure

I had the most spectacular adventure in Southern Morocco - I would recommend Intrepid to anyone who wants a new and amazing experience

20 febbraio 2026
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Risposta di Responsible Travel

We love reading reviews entitled "Incredible Adventure"! So pleased you had such a great trip. You are right, Intrepid are a great partner of ours and we have over 400 others so we hope you will trust us again in the future with your next adventure. Thank you.

Valutata 5 stelle su 5

Super guidance throughout

I contacted Responsible Travel to book a trip to Thailand taking in a Tuk-Tuk tour. They put me in direct contact with their partners who arranged everything for us on an amazing 11 day adventure.
Highly recommended.

28 gennaio 2026
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Risposta di Responsible Travel

Hi there and firstly thank you for taking the time to write a review for us. We really appreciate every one. We are also delighted that you had such a great trip. Is there any better way to see northern Thailand than by Tuk-Tuk? We would love to help you with your next adventure and please do remember your loyal customer discount for next time.

Valutata 5 stelle su 5

Superb service and support.

The trip I was booked on never happened...the whales migrated early and I was the only booked passenger. Responsible Travel supported me every step of the way, even e mailing on a Saturday evening with an update. Today marks three weeks since I was promised a refund by the company I booked with and which never materialised, and at this point the Managing Director stepped in and refunded me personally.
I will certainly book any future such trips with Responsible travel. Superb service.

24 gennaio 2026
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Risposta di Responsible Travel

Hi Sally. I am pleased that we were able to help in the end. I am just so sorry that you didn't get to go on your trip or see the whales. I do really hope that you will see them in the future. If we can help with that then we would be delighted. Lastly thank you for taking the time to write a review for us. It is really appreciated.

Valutata 5 stelle su 5

Just returned from a two-week trip to…

Just returned from a two-week trip to Egypt and Jordan. It was excellent!
Responsible Travel referred us to Memphis Tours. They were well-organized and made everything as wheelchair accessible as possible. They didn’t miss a beat at a reasonable cost.
Thank you Responsible Travel for recommending Memphis Tours.

14 novembre 2025
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Risposta di Responsible Travel

Hi there. Thank you so much for taking the time to write a review for us and we are so pleased you had such a good trip to Egypt and Jordan. We will make sure that our partner knows too. Please do remember your loyalty discount and we would love to help you with your next trip.

Valutata 5 stelle su 5

Uzbekistan Uncovered

Just returned from a two week Uzbekistan Uncovered trip with Exodus Adventure Travel. A well organised trip with a very interesting itinirary. Lots of intraction with local people through homestays in local villages, eating in local resaurants rather than in hotels, long distance travel by sleeper trains, avoiding road travel and shoppng in local markets. An excellent tour guide, Sergey Matrosov, made the trip very special through his passion for the country and knowledge of the history etc. Can't recommend this trip enough!

31 ottobre 2025
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Risposta di Responsible Travel

Hi Stephen. Thank you for taking the time to write a review for us and our partner. Your trip sounds amazing and everything responsible travel should be.

Valutata 5 stelle su 5

Great source of ethical holidays

Their search system allowed me to find an excellent ethical tour provider at very short notice (after I was badly let down by my previous company). It significantly reduced my massive stress level

23 settembre 2025
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Risposta di Responsible Travel

Hi Diane. We are so pleased that we were able to help and that you could find what you were looking for. We hope you will use again in the future and do remember your loyal customer discount. Best wishes

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