We told Rentals United our requirement before signing: each of our property owners keeps their own Airbnb and Booking.com account. They said they could do it, so we paid to start a 12-month contra... Leggi di più
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Scopri cosa dicono le persone
As leak as a sieve, they got hacked, so I got a serious fishing attempt because of their lack of security...luckily I didn't got trapped...but only weeks later they contacted the possible victims....e... Leggi di più
We have been dealing with Rentals United for a couple of years now, and whilst RU delivers ‘what is says on the tin, our contact Ana takes it to another level. Ana is a busy lady but somehow she manag... Leggi di più
L'azienda ha risposto
We have been using Rentals United as our channel manager for quite some time. Anytime we experience issues, Brittany is always there to help resolve them as soon as possible! We are very happy to have... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Rentals United is the revenue-first channel management platform trusted by leading vacation rental property managers worldwide. Built for professionals, our 2-way API sync and Analytics Premium platform connects with over 90 global channels and integrates seamlessly with +15 PMS software providers. With best-in class technology and over 15 years expertise we empower property managers to grow revenue, improve occupancy and overall performance. A flexible add-on that turns your existing workflow into a powerful distribution engine.
Informazioni di contatto
Carrer del Comte Borrell, 62, 08015, Barcelona, Spagna
- support@rentalsunited.com
- www.rentalsunited.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Awful experience
Awful experience. This company has a poor moral and lack of honesty.
Only focus on its interests leaving customers careless.
Très très mauvaise expérience. Promesses non tenues.
Très très mauvaise expérience.
Synchronisation inexistante entre BookingSync et Rentals United.
BookingSync a fait le maximum pour nous aider alors que Rentals United n'a pas reconnu ses torts, n'a rien adapté à la suite de nos remarques et n'a offert aucune compensation sérieuse pour se faire pardonner.
Service client et résolution des soucis techniques totalement inexistants.
Un scandale sans nom quand je repense au commercial qui avait promis monts et merveilles ! Une fois que nous avons payé notre abonnement, le suivi a totalement disparu.
Awesome marketing, bad software !!!
Awesome marketing, bad software !!!
Software full of bugs, really complicated.
Their support team are vegetables !
Price is way higher and they charge 3 months ahead, W T F !!!
Run away !!!
If I could give this company zero stars…
If I could give this company zero stars I would.
This has to be the worst channel manger software ever. It is simply not fit for purpose. It fails miserably to protect from double bookings which is the whole point of it.
There staff are shockingly bad, well except the super sales person who persuaded us to sign up.
They blame everyone except themselves, one excuse after another.
We will be suing them... AVOID
DO NOT WORK WITH RENTALS UNITED CHANNEL MANAGER!
Hi, I have my company, real estate agency specialized in seasoned rental, working on my own. My priority is always my guests' satisfaction, and organisation is very important for that...however I started working with this channel manager, and had an awful experience, as I never had before. They sold me the contract, saying everything would be so easy, they would take care of everything, all connections and settings once I would have re created all my ads on their site...which I did really carrefully and finally there is only dysfunctions, and no service from them, they do not do their part of the contract, and I do not have the hand on my ads anymore to be able to solve their problems (and "they have no time to solve their settings multiple problems). So as a professional, I really would like to alert everybody... furthermore, when I contacted Homeaway and Tripadvisor to inform I would connect to this channel manager RENTALS UNITED, they said: "Don't do that!! do not work with them, they are not efficient, there are so many settings problems,and no resolution....and they are used to working with channel managers...so it is really important to inform people about that. As such non-service is unacceptable, and once you start with them...be sure all that they promess won't be done... Now for me it is too late now as season is started, I paid already for the 1st trimester, loosing time and trying to solve all their problems, spending my days calling to have someone to fix it and to make things moving...but nobody...be carreful!
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