Protyre Autocare - Wilmslow Recensioni 

1322
•
TrustScore 4.5 su 5

4,7

23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Found a slow puncture late in the day just before starting a long journey. Swung into Wilmslow Tyres late in the day and explained the situation. Was received pleasantly and tyre repaired immediately... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great Local Company , knowledgeable, friendly staff. Swift response and excellent work carried out, highly recommended and value for money They have looked after my car for several years and hopefu... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I ordered the Michelin Pilot sport cup 2 on line and there were delivered on time for the installation which was carried out efficiently and with care. However i noticed that the old balance weights h... Leggi di più

Valutata 5 stelle su 5

From phoning about the advisories on my MOT the booking was easy the work completed efficiently with pleasant staff

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. anche in
  3. Centro revisioni per auto
  4. Negozio di batterie per auto
  5. Negozio di freni
  6. Servizio auto
  7. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • 23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, Regno Unito

  • 01625 522349

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,7

Tutte le recensioni

(1322)

33.081 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Beware Online Booking. Check times with follow up phone call

I booked a service and MOT online weeks in advance to fit in with a meeting nearby. Firstly it was difficult to get the promised £10 discount online (but speedily sorted out after sending an email), secondly I was told that, although I had booked a 1.30 appointment for both, the online system had booked the MOT for 11.30 and service at 1.30 without reference to me! The Protyre staff were a little dismissive about it (glitches with new system apparently). As far as I know the servicing and MOT were OK.

22 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Dear MD, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Very efficient service from very…

Very efficient service from very professional staff. I will always use the Wilmslow branch for future MOTs and tyres.

27 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Steve​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Booked for two tyres and an MOT at…

Booked for two tyres and an MOT at short notice, very accomodating, and honest guys.

Thanks

15 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great customer service

Great customer service, guys were on it as soon as i walked in. Very impressed, 30-40 mins done, great team.

24 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great Service

Always easy to deal with and prompt service! 5 stars from us. Thank you.

20 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Amazing service

Amazing service, fantastic local business.

17 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Efficient

Quick, efficient and personable.

15 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Mr Morgan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Discussed tyre options and did good job…

Discussed tyre options and did good job in good time

15 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

I have used Protyre I wilmslow several…

I have used Protyre I wilmslow several times in the past 10 years. Always good service, no complaints at all.

10 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Stefan​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 4 stelle su 5

An early drop off

An early drop off , and left my car with them , helpful advise freindly sevice and great to be able to book in on a saturday as some are n9t open and when you work all week very helpful , have booked in now for my service also !

8 luglio 2026
Valutata 1 stelle su 5

Had my are ac charged why does the…

Had my are ac charged why does the young guy lie I ask why there is no oil tank has no oil on the mashing he said the down arrow Whicker sucks the oil and condensation out first the arrow was down with the oil it had sucked out now the other two oil containers were empty which should have had oil in them I took a pic off them Showed my local garage. The arrow is marked for down used oil sucked out the other two containers should have oil in them. For the guy to say the arrow is the wrong way round bull shit Now my worries are it has no oil in ac pump it will sez up. I would like a response from a senior or MD person and would like to now how you are rectifying the problem the garage also said the oil is expensive put it’s reflected in the price thanks Brian. Joy

8 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Dear Mr Joy, 

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you

Best regards,
Eddie
Customer Care - Protyre

Valutata 1 stelle su 5

Had AC re_gassed a few days before…

Had AC re_gassed a few days before holiday and the heatwave. They did the AC and it blew some cold air but not as it should be, I rang to say it wasn't blowing cold air. They rebooked the car in , turned up on the day and they said your not booked in and wanted me to come the next day, they weren't very helpful, I lost all confidence by this time and took the car else where, only to find the car only had 30gs of gas in, the new garage put 625gs and gave me a print out. I have since got my money back from Protyre direct. I would not go back to the Wilmslow garage!

1 giugno 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Dear JACQUELINE BURT,


Thank you for your feedback.

We are sorry to hear about your experience and the inconvenience caused, particularly ahead of your holiday. We understand your frustration regarding the air conditioning service and the follow-up appointment issues.

We can see from our records that this matter has been escalated to management and that a refund has been provided. Whilst we are pleased this has been resolved, we apologise that the service did not meet your expectations on this occasion.


Kind regards,
Kayleigh
Customer Care – Protyre

Valutata 5 stelle su 5

Outstanding Service.

The service was amazing from start to finish. I had regular calls for updates etc, and the staff were great. I highly recommend the company, go find out for yourself.

8 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Steven,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Patrick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Seamless MOT for my Tesla S

Seamless MOT for my Tesla S, which not every garage can lift. Completed in a couple of hours in the afternoon. Kept me informed of timing throughout the visit allowing me to go and do some shopping.

6 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

The young mechanics are always willing…

The young mechanics are always willing to help, and do their very best, all at reasonable cost. The desk assistances are also obliging.

I have just had a silver service and will check up on why my orange light is still on!!

1 luglio 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Miss Duff,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Prompt quick service

Prompt quick service, from friendly staff at a fair price

26 giugno 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Syd​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Tyre repair

A professional, helpful friendly team

19 giugno 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Mrs Medcalfe,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

The staff are always so accommodating…

The staff are always so accommodating and flexible. Service is great -- they give you plenty of info, keep to times promised, and prices are reasonable. A+!

24 giugno 2026
Logo di Protyre Autocare - Wilmslow

Risposta di Protyre Autocare - Wilmslow

Hello Karen​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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