Protyre Autocare - Weymouth Recensioni 

934
TrustScore 4.5 su 5

4,6

2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.

L'azienda ha risposto

Valutata 5 stelle su 5

Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Dropped the car off the night before as I had to be at work early the next morning, the team were fine about this. Booked in for 2 new tyres and an MOT. I had to call back late afternoon to get confir... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • 2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Regno Unito

  • 01305 788556

4,6

Eccellente

TrustScore 4.5 su 5

934 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(934)

34.873 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly helpful staff

Friendly helpful staff, tyres fitted speedily at the arranged time

8 luglio 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Garth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Really helpful and although they could…

Really helpful and although they could help with a replacement rim, they were very good when I returned for the tyre. Respectful too!

8 luglio 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Susan​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Brilliant place for car needs

Fantastic work done on my car, staff very polite and helpful. Price was very reasonable. Will definitely use again.

7 luglio 2026
Non scritta su invito
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Dear Clare Hall,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Weymouth branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Valutata 3 stelle su 5

Waiting Time

I have always used the Dorchester branch of Protyre and they have always been on time for me at the booked appointment. This was my first experience at the Weymouth branch and although the standard of work was high, the tyres were good value for the price and the staff were friendly, I had a 40 minute wait after my allotted booking time before they started replacing my tyres with an excuse that they had just had some tyres delivered. Not very impressed and hope that the Dorchester branch is open in the near future.

6 luglio 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Dear Ian, 

Thank you for taking the time to share your experience at our Weymouth centre. 

We're pleased that you found the team in centre friendly and the work to be of a high standard. However, we are sorry to hear about the delay you experienced. Your concerns have been raised with management, who will look into this matter further. 

We apologise for any inconvenience caused.

Best regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Friendly staff

Friendly staff. Went above and beyond to deal with a missing locking wheel nut.

29 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

The staff are super friendly

The staff are super friendly, knowledgeable and really efficient.

You couldn't ask for better service

3 luglio 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Good service

Good service, prompt and good value

3 luglio 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Mr Baker,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Friendly

Friendly, courteous, and professional.

3 luglio 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Carl,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great staff and always give genuine…

Great staff and always give genuine advice, not looking to up-sell at all.
Recommended

29 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Booked and paid for a couple of tyres…

Booked and paid for a couple of tyres upfront and both fitted within 15 minutes of booking. Very happy with the service I received and will definitely use again

24 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Gary​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great service

Great service, friendly staff and good price.

24 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Nicky,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Helpful staff and fast service

Helpful staff and fast service

17 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Mrs Lyell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 1 stelle su 5

Spent hours waiting

Spent hours waiting despite having an appointment booked online.
Locking wheel nut tool was then broken and I was sent away with two wheel nuts missing in order to buy replacement tool.

8 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Dear Alan,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 1 stelle su 5

MOT not completed

I had an MOT booked for 28/05/2026 at 10:00am. At around 9:00am on the day, I received a phone call informing me that the technician due to carry out the MOT was unwell, so the appointment would need to be rescheduled. The staff member was very polite and even offered to contact another garage on my behalf if they were unable to fit me in soon.

I then attended the rearranged appointment on 03/06/2026, only to be told at the desk that the technician was still off sick and that I should have been contacted beforehand. Unfortunately, I never received any phone call or notification.

I had booked my MOT well in advance because my current MOT was due to expire soon. Due to the lack of communication regarding the cancelled appointment, I was not given the opportunity to arrange an alternative booking elsewhere, and I am now left without a valid MOT.

3 giugno 2026
Non scritta su invito
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Dear Maya,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valutata 3 stelle su 5

When arrived I was told it will take…

When arrived I was told it will take about 45mins it took just over 2hrs when asked I was told short on staff but that's an excuse they always say

1 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Dear Graham Kinson,

Thank you for leaving us a review.

We're sorry to hear that you had a longer waiting time than expected. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più