Protyre Autocare - WeymouthRecensioni 

906
TrustScore 4.5 su 5

4,6

2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added press... Leggi di più

Valutata 4 stelle su 5

Arrived as per the agreed time. Tyre was fitted within 20 minutes. Good price too! Ayrton, the manager, was extremely helpful.

Valutata 5 stelle su 5

The manager was very helpful, polite and explain that my new tyre fitted had been balanced and because it had no weights, explained that sometimes they come up with zero reading. If not happy please c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booked and paid for a couple of tyres upfront and both fitted within 15 minutes of booking. Very happy with the service I received and will definitely use again

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • 2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Regno Unito

  • 01305 788556

4,6

Eccellente

TrustScore 4.5 su 5

906 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(906)

32.742 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great staff and always give genuine…

Great staff and always give genuine advice, not looking to up-sell at all.
Recommended

29 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Booked and paid for a couple of tyres…

Booked and paid for a couple of tyres upfront and both fitted within 15 minutes of booking. Very happy with the service I received and will definitely use again

24 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Gary​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great service

Great service, friendly staff and good price.

24 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Nicky,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Helpful staff and fast service

Helpful staff and fast service

17 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Hello Mrs Lyell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 1 stelle su 5

Spent hours waiting

Spent hours waiting despite having an appointment booked online.
Locking wheel nut tool was then broken and I was sent away with two wheel nuts missing in order to buy replacement tool.

8 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Dear Alan,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 1 stelle su 5

MOT not completed

I had an MOT booked for 28/05/2026 at 10:00am. At around 9:00am on the day, I received a phone call informing me that the technician due to carry out the MOT was unwell, so the appointment would need to be rescheduled. The staff member was very polite and even offered to contact another garage on my behalf if they were unable to fit me in soon.

I then attended the rearranged appointment on 03/06/2026, only to be told at the desk that the technician was still off sick and that I should have been contacted beforehand. Unfortunately, I never received any phone call or notification.

I had booked my MOT well in advance because my current MOT was due to expire soon. Due to the lack of communication regarding the cancelled appointment, I was not given the opportunity to arrange an alternative booking elsewhere, and I am now left without a valid MOT.

3 giugno 2026
Non scritta su invito
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Dear Maya,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valutata 3 stelle su 5

When arrived I was told it will take…

When arrived I was told it will take about 45mins it took just over 2hrs when asked I was told short on staff but that's an excuse they always say

1 giugno 2026
Logo di Protyre Autocare - Weymouth

Risposta di Protyre Autocare - Weymouth

Dear Graham Kinson,

Thank you for leaving us a review.

We're sorry to hear that you had a longer waiting time than expected. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Fabulous service from Ayrton

We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added pressure as needed and, having found a deep gash in one of the tyres, replaced it with a new one. Fabulous customer service

9 maggio 2026
Valutata 5 stelle su 5

Honest professional advice.

The tyres are my cars achilles heal, they are aways picking up nails and tacks. 4pm on a Saturday afternoon Eyrton managed to find time to check the tyre. I received honest professional advice, the tyres are not standard so had to be ordered in, Max fitted it after the bank holiday and I was good to go. Really good service, great team.

2 maggio 2026
Non scritta su invito

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