The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
L'azienda ha risposto
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Leggi di più
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... Leggi di più
Dettagli dell'azienda
- Gommista
- Negozio di freni
- Negozio di batterie per auto
- Centro revisioni per auto
- Servizio auto
- Servizio di assetto ruote
Informazioni su Protyre Autocare - Thetford
Scritti dall'azienda
Scritti dall'azienda
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informazioni di contatto
Unit 4, Telford Way, IP241HU, Thetford, Regno Unito
- 01842 763663
4,6
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
First time visitor, good team effort, honest garage
First time visitor, I did research the company, to see what others have said and my experience was very positive, I pre booked my tyres on line used a discount code, arrived a little behind my time but did phone to advise I was late, my first impression was very professional outfit, met with a warm welcome, they were excellent, pleasant waiting room with drinks available, comfy chairs, it was busy, the team were working hard to get their allotted work done, the manager(I think was Jay) was very friendly, easy to talk to and not at all condescending like you find in these situations, my car was fitted with her new tyres, I opted for free wheel alignment but no hard sell, to make a decision about continuing, and making required adjustments, I felt my tyre fitter ( Steve ) had done a good job, Road tested my car, and it did take some time but from arrival to departure but an honest job done, would recommend
3 dicembre 2025
Risposta di Protyre Autocare - Thetford
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great sevice
Arrived unannounced for a battery check and it was checked and replaced straight away
3 dicembre 2025
Outstanding service!!…
Greatt all round service..Jason and the team were exceptional and very helpful with everything I needed.
Many thanks!
1 dicembre 2025
Risposta di Protyre Autocare - Thetford
Hello Nicholas,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Sorry to say that the intention was for…
Sorry to say that the intention was for Protyre Autocare to help mend my shock absorber. It turned out to be a potential nightmare due to negligent work.
24 gennaio 2025
Risposta di Protyre Autocare - Thetford
Dear Don Ibanez,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Efficient and knowledgeable team at…
Efficient and knowledgeable team at Thetford Protyre. They are all so helpful.
18 novembre 2025
Risposta di Protyre Autocare - Thetford
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They have the best customer…
They have the best customer service.Keep up the good work.
19 novembre 2025
Risposta di Protyre Autocare - Thetford
Dear Charles Stephen,
We appreciate you taking the time to leave us this five-star review.
We're happy to hear you were pleased with our team's service at our Thetford branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Excellent customer service
Excellent customer service, knew what I required, and the job done in good time
17 novembre 2025
Risposta di Protyre Autocare - Thetford
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Thetford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
No charge for diagnosing something they can’t fix!
I came in to The Garage with what I thought was a slow puncture, but the fitter told me that the rim was cracked and needed to be either welded or replaced. There was no charge for this information and when I got a new rim, the tyre was fitted perfectly.
12 novembre 2025
Fantastic service as usual!
3 novembre 2025
Trusted company!
29 ottobre 2025
Risposta di Protyre Autocare - Thetford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
GREAT SERVICE
Used Protyre in Thetford several times now and each time the service is consistent, just what you need when a crisis arises.
Many thanks for the speedy action.
4 novembre 2025
Risposta di Protyre Autocare - Thetford
Hello Miss Austen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Mot time…
1st time with protyre for mot and silver service. My car passed and service was done ..i found all paper work spot on and the manager updated Me on cost as it proceeded to the silver service. Customer focused 100% at thetford and will be back again as it's local and my recent visit confirms this . A well keeper vechicle saves an owner money and having a good garage to go to leaves a customer peace of mind
7 novembre 2025
Risposta di Protyre Autocare - Thetford
Hello Christopher,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Used this garage for years ,always very…
Used this garage for years ,always very happy with the service received
29 ottobre 2025
Risposta di Protyre Autocare - Thetford
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient service
22 ottobre 2025
Risposta di Protyre Autocare - Thetford
Hello Pearce,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Thetford
Hello Rimma,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.