The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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Scopri cosa dicono le persone
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Leggi di più
L'azienda ha risposto
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Leggi di più
L'azienda ha risposto
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Leggi di più
Dettagli dell'azienda
- Gommista
- Negozio di freni
- Negozio di batterie per auto
- Centro revisioni per auto
- Servizio auto
- Servizio di assetto ruote
Informazioni su Protyre Autocare - Great Dunmow
Scritti dall'azienda
Scritti dall'azienda
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informazioni di contatto
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Regno Unito
- 01371 873717
4,6
Eccellente
1K recensioni
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Never again
I have been a customer for over 13 years even then it was called tyre Mart and they have always been nice but since Graham has been there it's not as good Stewart and the boys are great but when I took my car in last week for a service Graham was rude and patronising. And he increased my bill by £71 but couldn't tell me y . He should not be front of house will not be going back in till he go's
26 agosto 2026
Non scritta su invito
Risposta di Protyre Autocare - Great Dunmow
Dear Mrs Paula Austin,
We're sorry to hear that you feel this way.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Risposta di Protyre Autocare - Great Dunmow
Hello Sandy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
26 agosto 2026
Always great service at Dunmow
24 agosto 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Mr Tuttlebee,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Air con re gas
Air con re gas. Great service from the lads. Polite, helpful and prompt. A trusted garage.
10 agosto 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Stef,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The male receptionist was very rude
The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would have to come back later for my MOT . I was indeed 5 mins late due to traffic for which I apologised but was kept waiting a further 5 mins to book in ! I appreciate that there is a time slot and I was a little late but manners cost nothing.
I have no problem with the work which was eventually carried out just the customer service needs massive improvement.
17 agosto 2026
Risposta di Protyre Autocare - Great Dunmow
Dear Mrs Crouchman,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
Customer service is important to us, and we always try to make sure that it is at the best that it can be for all our customers, therefore we can confirm that your concerns will be investigated into and we will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good service and cost effective
12 agosto 2026
The staff are very helpful and polite
The staff are very helpful and polite. My appointment ran on time so I was able to get on with my day. Thank you again Protyre Autocare. Dunmow.
6 agosto 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
repeat customer
I am a repeat customer at Protyre. Great service and price. They seem to be on time every time. I will be back.
10 agosto 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Mr Underwood,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Great Dunmow
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Great Dunmow
Hello Jo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My daughter felt very welcome as 19…
My daughter felt very welcome as 19 year old female
5 agosto 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Ruan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I used Protyre for the MOT of two…
I used Protyre for the MOT of two vehicles.
The MOT 's were both carried out on time whilst I enjoyed a coffee, and were undertaken very professionally.
Nothing but praise for them.
3 agosto 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Graham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow ranch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Great Dunmow
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Great Dunmow
Hello Mr Fraser,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff, easy to book my MOT.
They did my MOT whilst I waited.
Would use again
22 luglio 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Ross,
Thank you for leaving us a 5-star review. Its is great to hear that you found our in centre team friendly and it easy to book. We appreciate your custom!
Best regards,
Eddie
Customer Care - Protyre
Excellent service.
Excellent service.
Staff were friendly and helpful.
Pleasant surroundings to sit and wait.
27 luglio 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Mrs Metson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Great Dunmow
Hello Matthew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre fitters really helpful.
Tyre fitters really helpful. Would have been 5 stars but for the fact that the guy on reception stated point blank that they don't balance caravan wheels. I spoke to the tyre fitter and he balanced the wheels, no problem. Would I use them again? Yes.
15 luglio 2026
Prompt and efficient Gold Service!
24 luglio 2026
Risposta di Protyre Autocare - Great Dunmow
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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