Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am very grateful for Proper. We filed a claim due to a major incident that occurred at our cabin while we were using it as a short-term rental. Claims Specialist Matthew Stewart was professional, c... Leggi di più

Valutata 5 stelle su 5

I was so glad that we have Proper insurance for our Airbnb rental. Since this was our very first Airbnb experience, we could have never imaged that a major disaster could happen to us from our very s... Leggi di più

Valutata 5 stelle su 5

Working with Proper insurance has always been very straightforward. Communication is always 100%, reasonably priced insurance, could be higher than comps but what you pay for is what you get so I am... Leggi di più

Valutata 3 stelle su 5

I was initially happy with my policy with Proper Insurance until the underwriters made post-binding requests a week after I paid for my policy. They claimed the reason for the timing was because it "... Leggi di più

Dettagli dell'azienda

  1. Azienda di assicurazioni per le imprese

Scritti dall'azienda

Proper Insurance is the Nation’s leading vacation rental insurance provider, with over 100,000 policies written in all 50 states. They’ve custom penned the most comprehensive policy on the market, offering unmatched protection for your property, income, host liability, amenity liability (bikes, kayaks, hot tubs, etc.), theft, vandalism, bed bugs, and more. They even cover SQUATTERS!


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Experience- Highly Reccomend

Payton Voss was extremely helpful and very responsive . With this being my first STR I did not know what to expect from the insurance side. Payton took the time to answer all of my questions and made the process super simple. Highly recommend Payton and Proper!

17 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Short-term rental insurance

We were having absolutely no luck getting insured for our short-term rental in Florida. I called Mike Wolf with Proper and he was able to give me a quote in no time. I am so glad we found Proper because I am now confident that we have the correct type of insurance for our vacation rental!

1 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Proper was just what we needed for our STR

Taylor Stults was great to work with! She provided a quote very quickly and answered all the questions I had over the phone. It's great when you can get ahold of someone at an insurance company without going through 20 prompts on an automated system and holding for 10 minutes. The quote covers everything I need for our STR and will allow me to sleep well at night! Great experience!

26 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

EXCELLENT SUPPORT & COVERAGE

We have had amazing support from Taylor Stults and the team at Proper Insurance. They are professional and extremely knowledgeable in their interface with rental property owners. Over the last three years we have always felt comfortable that every
potential risk was covered by our excellent home insurance policy.

26 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

I had an outstanding experience with…

I had an outstanding experience with Proper Insurance, thanks to Cali. While her boss Jeff was away, she dedicated a full hour on the phone with me to ensure I understood every detail of the policy. She answered all my questions with patience and clarity, making sure I felt confident in my decision. Her thorough explanations highlighted why Proper Insurance is the best choice, and I was convinced to purchase the policy shortly after our call. I highly recommend Proper Insurance, especially if you have the opportunity to work with someone as exceptional as Cali.

14 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Our water heater leaked; Proper helped

Our water heater leaked, creating a huge mess. The team at Proper was prompt and professional. They received my claim and paid me quickly. When I contacted them with questions, they replied swiftly and clearly. Dealing with insurance claims is a headache, but this experience was about as smooth and painless as I could've hoped. Thanks, Proper!

6 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

The team at Proper is fantastic

The team at Proper is fantastic! Cade is so quick to jump in and help with anything I need and if it’s not his territory, he gets in to the right team and follows up to make sure I’ve been taken care of.
Highly recommend Proper!

11 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

My experience with Proper Insurance was…

My experience with Proper Insurance was phenomenal. I had a complete property loss due to fire and my adjuster, Chad was very detailed and walked me through every step of the way and I was entitled to full reimbursement for my property value along with other added bonuses for demolition, contents loss, etc.

Chad made this process very simple, very transparent, and he was always easy to get a hold of which is very important.

4 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Taylor at Proper Insurance was amazing…

Taylor at Proper Insurance was amazing to work with through all my questions. In the process of finding insurance for our short-term rental she served as an expert, trusted partner with a special gift for details, curiosity and brining common-sense calm. It is great to work with people like this. I’m so thankful I found Proper and got paired to work with Taylor.

28 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Can't Go Wrong with Proper Insurance!

I've always had great experiences with Proper Insurance with regards to my Airbnb property. I always knew that if anything went bad with a renter that I'd be covered. Cade and the staff were always responsive to my calls and emails.

20 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Service and Seamless Claims Process

I have been a loyal customer of Proper Insurance for all of my short-term rental (STR) properties for the past five years, and I cannot recommend them highly enough. During this time, I've had to file claims twice, and on both occasions, the service was nothing short of stellar.

Elizabeth Douma, in particular, made the entire claims process simple and expeditious. Her professionalism, attention to detail, and dedication to ensuring a smooth experience were evident. She promptly responded to all my questions and ensured I felt supported from start to finish.

Dealing with insurance claims can often be stressful, but Elizabeth’s expertise and friendly demeanor made it a hassle-free experience. It’s clear that Proper Insurance values its customers and employs top-notch professionals like Elizabeth.

If you're looking for a reliable and efficient STR insurance company, look no further than Proper Insurance. Their commitment to excellent service, exemplified by Elizabeth Douma, is unmatched. I am genuinely grateful to Elizabeth for her outstanding support and for making the claims process seamless. Thank you, Elizabeth!

14 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

This is the best insurance for STR in our opinion

Mike Wolf has been fantastic. We had him do our policies and then when it came time to renew we got lured away by a slightly lower rate. We very much regretted leaving, and I am glad to say we have both of our rentals insured with Mike again. He’s very responsive and professional, and I would recommend him to anyone.

8 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

If you’re thinking about hosting a…

If you’re thinking about hosting a short term rental, you need Proper Insurance. Taylor Stults, my account rep took the time to answer every question I had in detail and even compared other quotes I had received to provide me an objective comparison of the costs and benefits involved.

That’s what sold me on Proper. Even if you don’t end up going with them and I highly advise against that, at the very least have them compare your other quotes so that you can make an informed decision.

The devil is in the details and when you read the fine print, I think it makes sense to go with Proper despite their higher price point. You can’t put a price on peace of mind. Well they do but I think it’s reasonable.

2 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Mike Wolfe was so helpful and…

Mike Wolfe was so helpful and professional and very knowledgeable especially for STR homes to be insured! I definitely recommend him to all. Thanks again Mike for all your help and hw amazingly quick you got my coverage and all the paperwork I needed.

22 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

First time user

Hi! I recently purchased insurance through Taylor Stults and she was amazing. The process was easy and fast. Communication was a breeze and I have a full understanding of what Proper offers and I feel confident my property is insured correctly.

22 aprile 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più