I am very grateful for Proper. We filed a claim due to a major incident that occurred at our cabin while we were using it as a short-term rental. Claims Specialist Matthew Stewart was professional, c... Leggi di più
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Scopri cosa dicono le persone
I was so glad that we have Proper insurance for our Airbnb rental. Since this was our very first Airbnb experience, we could have never imaged that a major disaster could happen to us from our very s... Leggi di più
Working with Proper insurance has always been very straightforward. Communication is always 100%, reasonably priced insurance, could be higher than comps but what you pay for is what you get so I am... Leggi di più
I was initially happy with my policy with Proper Insurance until the underwriters made post-binding requests a week after I paid for my policy. They claimed the reason for the timing was because it "... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Proper Insurance is the Nation’s leading vacation rental insurance provider, with over 100,000 policies written in all 50 states. They’ve custom penned the most comprehensive policy on the market, offering unmatched protection for your property, income, host liability, amenity liability (bikes, kayaks, hot tubs, etc.), theft, vandalism, bed bugs, and more. They even cover SQUATTERS!
Informazioni di contatto
40 Enterprise Blvd Suite 201, 59718, Bozeman, Stati Uniti
- 888-631-6680
- info@proper.insure
- www.proper.insure
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great Experience- Highly Reccomend
Payton Voss was extremely helpful and very responsive . With this being my first STR I did not know what to expect from the insurance side. Payton took the time to answer all of my questions and made the process super simple. Highly recommend Payton and Proper!
Good experience with Proper Insurance
Reported damage with pictures. They told me what to expect with deductibles per contract. Selected contractor I wanted to do business with. The will be sending a check via ACH to my account
Short-term rental insurance
We were having absolutely no luck getting insured for our short-term rental in Florida. I called Mike Wolf with Proper and he was able to give me a quote in no time. I am so glad we found Proper because I am now confident that we have the correct type of insurance for our vacation rental!
Great customer service
Great customer service, very on point and upfront about the cost. Looking forward to a long healthy relationship with this company.
Proper was just what we needed for our STR
Taylor Stults was great to work with! She provided a quote very quickly and answered all the questions I had over the phone. It's great when you can get ahold of someone at an insurance company without going through 20 prompts on an automated system and holding for 10 minutes. The quote covers everything I need for our STR and will allow me to sleep well at night! Great experience!
EXCELLENT SUPPORT & COVERAGE
We have had amazing support from Taylor Stults and the team at Proper Insurance. They are professional and extremely knowledgeable in their interface with rental property owners. Over the last three years we have always felt comfortable that every
potential risk was covered by our excellent home insurance policy.
I had an outstanding experience with…
I had an outstanding experience with Proper Insurance, thanks to Cali. While her boss Jeff was away, she dedicated a full hour on the phone with me to ensure I understood every detail of the policy. She answered all my questions with patience and clarity, making sure I felt confident in my decision. Her thorough explanations highlighted why Proper Insurance is the best choice, and I was convinced to purchase the policy shortly after our call. I highly recommend Proper Insurance, especially if you have the opportunity to work with someone as exceptional as Cali.
Our water heater leaked; Proper helped
Our water heater leaked, creating a huge mess. The team at Proper was prompt and professional. They received my claim and paid me quickly. When I contacted them with questions, they replied swiftly and clearly. Dealing with insurance claims is a headache, but this experience was about as smooth and painless as I could've hoped. Thanks, Proper!
The team at Proper is fantastic
The team at Proper is fantastic! Cade is so quick to jump in and help with anything I need and if it’s not his territory, he gets in to the right team and follows up to make sure I’ve been taken care of.
Highly recommend Proper!
My experience with Proper Insurance was…
My experience with Proper Insurance was phenomenal. I had a complete property loss due to fire and my adjuster, Chad was very detailed and walked me through every step of the way and I was entitled to full reimbursement for my property value along with other added bonuses for demolition, contents loss, etc.
Chad made this process very simple, very transparent, and he was always easy to get a hold of which is very important.
Taylor at Proper Insurance was amazing…
Taylor at Proper Insurance was amazing to work with through all my questions. In the process of finding insurance for our short-term rental she served as an expert, trusted partner with a special gift for details, curiosity and brining common-sense calm. It is great to work with people like this. I’m so thankful I found Proper and got paired to work with Taylor.
Can't Go Wrong with Proper Insurance!
I've always had great experiences with Proper Insurance with regards to my Airbnb property. I always knew that if anything went bad with a renter that I'd be covered. Cade and the staff were always responsive to my calls and emails.
Exceptional Service and Seamless Claims Process
I have been a loyal customer of Proper Insurance for all of my short-term rental (STR) properties for the past five years, and I cannot recommend them highly enough. During this time, I've had to file claims twice, and on both occasions, the service was nothing short of stellar.
Elizabeth Douma, in particular, made the entire claims process simple and expeditious. Her professionalism, attention to detail, and dedication to ensuring a smooth experience were evident. She promptly responded to all my questions and ensured I felt supported from start to finish.
Dealing with insurance claims can often be stressful, but Elizabeth’s expertise and friendly demeanor made it a hassle-free experience. It’s clear that Proper Insurance values its customers and employs top-notch professionals like Elizabeth.
If you're looking for a reliable and efficient STR insurance company, look no further than Proper Insurance. Their commitment to excellent service, exemplified by Elizabeth Douma, is unmatched. I am genuinely grateful to Elizabeth for her outstanding support and for making the claims process seamless. Thank you, Elizabeth!
This company gets things done
This is the best insurance for STR in our opinion
Mike Wolf has been fantastic. We had him do our policies and then when it came time to renew we got lured away by a slightly lower rate. We very much regretted leaving, and I am glad to say we have both of our rentals insured with Mike again. He’s very responsive and professional, and I would recommend him to anyone.
If you’re thinking about hosting a…
If you’re thinking about hosting a short term rental, you need Proper Insurance. Taylor Stults, my account rep took the time to answer every question I had in detail and even compared other quotes I had received to provide me an objective comparison of the costs and benefits involved.
That’s what sold me on Proper. Even if you don’t end up going with them and I highly advise against that, at the very least have them compare your other quotes so that you can make an informed decision.
The devil is in the details and when you read the fine print, I think it makes sense to go with Proper despite their higher price point. You can’t put a price on peace of mind. Well they do but I think it’s reasonable.
Taylor was fantastic and Proper was quick!
Taylor was fantastic to work with! I absolutely recommend Proper Insurance Services. Thank you so much for making the process easy!
Payton was super responsive and quite…
Payton was super responsive and quite knowledgeable in the STR market! My hometown agent quoted a policy, but advised me to go with Proper as they specialize in this area and would better be able to serve me. She was right!
Mike Wolfe was so helpful and…
Mike Wolfe was so helpful and professional and very knowledgeable especially for STR homes to be insured! I definitely recommend him to all. Thanks again Mike for all your help and hw amazingly quick you got my coverage and all the paperwork I needed.
First time user
Hi! I recently purchased insurance through Taylor Stults and she was amazing. The process was easy and fast. Communication was a breeze and I have a full understanding of what Proper offers and I feel confident my property is insured correctly.
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