Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Leggi di più
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Sede
Cambia sedeUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Leggi di più
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The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Leggi di più
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Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Regno Unito
4,9
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
The service was great
The service was great, helpful, professional, polite. Everything was on display in a great way and so on.
2 aprile 2026
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to share your experience! We're so glad to hear that you found our service great, helpful, professional, and polite.
The service was great and they kindly…
The service was great and they kindly carried the goods to my car
30 marzo 2026
Risposta di ProCook - Rushden Lakes
We're happy to hear that you had a great service experience, and we appreciate you mentioning our help with carrying your goods.
Risposta di ProCook - Rushden Lakes
We appreciate you sharing that our customer service was excellent and our products were good; it means a lot to our team!
great customer service and brilliant…
great customer service and brilliant prices would recommend
30 marzo 2026
Risposta di ProCook - Rushden Lakes
We appreciate your positive feedback. We are so happy you found our customer service great and our prices brilliant; we value your recommendation.
Great choice of knives
Being guided in my choice of knives by an experienced chef made the choice a real pleasure rather than a chore.
26 marzo 2026
Good customer service
Good customer service! Only thing was that the staff did not know what angle should my santoku knife be sharpened to but it’s easy enough to google it 😁👍🏼
28 marzo 2026
Service was excellent
26 marzo 2026
I was in a rush and the gentleman that…
I was in a rush and the gentleman that served me showed me to the items I wanted to save me looking round.
25 marzo 2026
Risposta di ProCook - Rushden Lakes
We're happy to hear that the service was efficient and helpful during your rush. We appreciate you taking the time to share your positive experience!
Quality product
Quality product. Staff were very helpful in the description of the product.
25 marzo 2026
Risposta di ProCook - Rushden Lakes
We're happy to hear that you had a positive, efficient experience. Thank you for your feedback; it means a lot to us.
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and enjoyed our pan selection.
Easy shopping experience on a busy day.
Fast and knowledgeable staff helped with my purchase during a busy period.
23 marzo 2026
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was fast, knowledgeable, and helpful.
Great service from Peruvian lady
22 marzo 2026
Risposta di ProCook - Rushden Lakes
We appreciate you mentioning the excellent service you received; it is valuable to our team. Thank you for your positive feedback.
great products really good price
8 marzo 2026
Risposta di ProCook - Rushden Lakes
We appreciate your positive feedback on our great products and really good price; we are so happy you are pleased!
Great products and very helpful and…
Great products and very helpful and knowledgeable staff. I am happy with my new frying pan.
12 marzo 2026
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our products and staff and your new frying pan.
ProCook Rushden lakes
There was so much to choose from, I bought a new crockery set which is very stylish and reasonably priced. The staff member who served me was so pleasant and helpful. Perfect shopping experience.
8 marzo 2026
Helpful staff and great products.
8 marzo 2026
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