Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Leggi di più
Sede
Cambia sedeUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Leggi di più
L'azienda ha risposto
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Leggi di più
L'azienda ha risposto
Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Regno Unito
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good quality kitchen warr
15 agosto 2026
Great products
Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced it no problem. We have since purchased another set and also a very reasonably priced slow cooker which replaces our older smaller one. We also got a kettle, a chopper and a great corkscrew. My wife is now looking to get some new pans. The staff are very friendly and helpful.
14 agosto 2026
Great service and great products and…
Great service and great products and for a reasonable price
Happy days !
13 agosto 2026
Highly recommended and does the job…
Highly recommended and does the job exactly as described on the tin
7 agosto 2026
First time in the shop
First time in the shop. The lady was so lovely and friendly and the young lad carried my shopping to my car. (I had a walking stick)
Such an amazing visit, thankyou you both.
5 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di ProCook - Rushden Lakes
We're so pleased to hear that you found our product to be good and fairly priced, and that you enjoyed interacting with our lovely staff! We truly appreciate your positive feedback.
Friendly
Friendly, polite staff members who were very helpful. Good advice given regarding special offers and warrantees etc.
3 agosto 2026
Risposta di ProCook - Rushden Lakes
We're so happy to hear you found our staff friendly, polite, and very helpful! We're also delighted that you received good advice regarding special offers and warranties. Thank you for your kind words.
Risposta di ProCook - Rushden Lakes
We're so glad to hear that our staff member was helpful and knowledgeable during your visit. We truly appreciate your positive feedback!
Risposta di ProCook - Rushden Lakes
We're so glad to hear that our staff was very helpful from start to finish. We truly appreciate your kind words!
Friendly efficient service in store
5 agosto 2026
Helpful staff
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all. A good shopping experience.
30 luglio 2026
Risposta di ProCook - Rushden Lakes
We're so pleased you found a great range and selection of goods, and that our team member was helpful and knowledgeable without being pushy. It sounds like you had a good shopping experience!
High quality and great value
Helpful and knowledgeable staff.
High quality product.
Great value!
29 luglio 2026
Risposta di ProCook - Rushden Lakes
We truly appreciate your kind words about our products and our helpful team. It's wonderful to hear you had such a positive experience!
Risposta di ProCook - Rushden Lakes
We are so pleased to hear that you experienced good service and are happy with our excellent product. Thank you for your kind words!
Really helpful staff
Really helpful staff. Extremely friendly and chatty. Love all the products too!
31 luglio 2026
Good product knowledge in store
Good product knowledge in store. We needed a cafietiere which was large enough and could not break!
28 luglio 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.