Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Leggi di più
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Sede
Cambia sedeUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Leggi di più
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The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Leggi di più
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Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Regno Unito
4,9
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Helpful and cheerful assistant who…
Helpful and cheerful assistant who understood my wishes.
25 aprile 2026
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our assistant understood your wishes and was helpful.
Good customer service and very helpful…
Good customer service and very helpful in helping me choose my item
21 aprile 2026
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our customer service.
Risposta di ProCook - Rushden Lakes
We appreciate you sharing that our staff are helpful and that you had an excellent experience! It means a lot to our team.
Risposta di ProCook - Rushden Lakes
We appreciate you letting us know that you enjoyed our nicely set out shop, good products, and friendly staff!
Was the first time in your shop
Was the first time in your shop, omg so wonderful and the staff very helpful, will definitely go to shop again
23 aprile 2026
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your first visit and found our staff helpful.
Risposta di ProCook - Rushden Lakes
We appreciate you sharing that our staff was polite and helpful and that we have a good product range!
Great experience- thank you
21 aprile 2026
Very helpful
Very helpful lady, great was able to try out knife cutting real veg
Great design, value
20 aprile 2026
Risposta di ProCook - Rushden Lakes
We appreciate you sharing your experience! We're happy to hear that the staff member was helpful and that you enjoyed testing the knife.
Verry good people en great product!
18 aprile 2026
Found what we wanted easily
Found what we wanted easily, good price, good customer service.
13 aprile 2026
Greeted with a warm welcome and helped…
Greeted with a warm welcome and helped in the choices of the equipment i was looking for. Sound advice too.
11 aprile 2026
I found what I was looking for quickly…
I found what I was looking for quickly and assistant was pleasant and friendly.
13 aprile 2026
Always pleasant to visit Procook store…
Always pleasant to visit Procook store in Rushden Lakes. Staff friendly but not pushy. Shop clean and tidy, wish it was larger! Was told of in store deal which led me to purchase three small items.
8 aprile 2026
The shop is clean and tidy
The shop is clean and tidy. The displays are inviting. The assistants were dressed very well. The service was good. The prices were right for what I bought. I will be going there again in the future
12 aprile 2026
Staff are lovely
Staff are lovely, but prices for goods is not advertised well £25.00 for a steamer which i thought was good but when it goes through the till it is double that, failing to tell the customer that is only one part of the item.
6 aprile 2026
Risposta di ProCook - Rushden Lakes
We appreciate your feedback and are glad you found our staff lovely. We're sorry the steamer's price wasn't clear and caused confusion at checkout. We'll review our pricing displays to prevent this issue in the future.
Fantastic service and friendly staff
6 aprile 2026
Risposta di ProCook - Rushden Lakes
We appreciate you letting us know about our fantastic service and friendly staff; it means a lot to our team.
The service was great
The service was great, helpful, professional, polite. Everything was on display in a great way and so on.
2 aprile 2026
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to share your experience! We're so glad to hear that you found our service great, helpful, professional, and polite.
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