ProCook - Doncaster Recensioni 

805
•
TrustScore 5 su 5

4,9

Unit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went into pro cook shop at lakeside bought 3 knife's, chefs, pairing & utility 3 for £10 because we were fed up if not having a sharpe knife for cooking these are lovely with covers/guards. Also biug... Leggi di più

Valutata 5 stelle su 5

The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... Leggi di più

Valutata 4 stelle su 5

There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

805 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(805)

25.522 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Staff great and helpful

26 febbraio 2026
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Risposta di ProCook - Doncaster

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Valutata 5 stelle su 5

Woke pan

Excellent service Lovely helpful staff Pan i bought lovely to match e literally pans we have Cannot fault

24 febbraio 2026
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Risposta di ProCook - Doncaster

We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent service from our helpful staff and liked your pan!

Valutata 5 stelle su 5

Been looking for a certain pancake pan…

Been looking for a certain pancake pan so I was really pleased with the one I bought

22 febbraio 2026
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Risposta di ProCook - Doncaster

We are pleased you found the pancake pan you were looking for. Thank you for letting us know about your positive experience with our product!

Valutata 5 stelle su 5

Friendly and helpful staff at Doncaster…

Friendly and helpful staff at Doncaster Lakeside
Product great and reasonably priced

Thank you

19 febbraio 2026
Logo di ProCook - Doncaster

Risposta di ProCook - Doncaster

We're happy to hear you found our Doncaster Lakeside staff friendly and helpful, and that you appreciated the great, reasonably priced product. Thank you!

Valutata 5 stelle su 5

Great product knowledge

The level of product knowledge is incredible. I spent probably 40 minutes with Tracy talking about knives, pans and chopping boards! Left feeling like I’d got the best equipment for my own personal needs.

15 febbraio 2026
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Risposta di ProCook - Doncaster

We're happy to hear that you found our product knowledge incredible and that the conversation helped you choose the best equipment for your needs. Thank you for your positive feedback!

Valutata 5 stelle su 5

Delighted

Delighted.
Very helpful informed staff who knew the product.

13 febbraio 2026
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Risposta di ProCook - Doncaster

We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and informed.

Valutata 5 stelle su 5

We found everything that we wanted with…

We found everything that we wanted with the help of a lovely, friendly shop assistant, nothing was too much trouble for her 😊 💯

16 febbraio 2026
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Risposta di ProCook - Doncaster

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found everything you wanted with the assistance of our friendly staff.

Valutata 5 stelle su 5

Fantastic store I definitely recommend!

Went to this store after visiting 3 other kitchen stores looking for a set of pans and I’m so
pleased I did! Lots of choice and the staff member (a young lady) was very helpful and knowledgeable about the products. Will definitely be returning here even though I would need to travel and hour or so to get there! Fantastic!

15 febbraio 2026
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Risposta di ProCook - Doncaster

We're so pleased to hear you found the perfect pans after visiting other kitchen stores. It's great to know that our staff member was helpful and knowledgeable. We appreciate you considering us for future purchases, even with the travel!

Valutata 5 stelle su 5

Always like this shop

This was the second time I have used this Pro Cook store at Doncaster.
Very friendly staff, easy to find products, staff very knowledgeable about the items I was buying.
If the pan lasts as long as my others I will be very happy.

15 febbraio 2026
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Risposta di ProCook - Doncaster

We're happy to hear that you find our Doncaster store helpful, and that our staff are knowledgeable and friendly. We appreciate your positive feedback and hope your new pan serves you well for years to come!

Valutata 5 stelle su 5

Excellent customer service from the…

Excellent customer service from the staff

8 febbraio 2026
Logo di ProCook - Doncaster

Risposta di ProCook - Doncaster

We're happy to hear you received excellent customer service from our staff. Thank you for your positive feedback; it means a lot to us!

Valutata 4 stelle su 5

Purchase of kitchen scissors.

There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were good but I got the impression that she really didn't know. In which case it would have been better to say that she hadn't heard any feedback regarding those scissors.

5 febbraio 2026
Logo di ProCook - Doncaster

Risposta di ProCook - Doncaster

We appreciate your feedback and are glad the staff was helpful. We regret that the information about the scissors was not as insightful as you needed. We will share this with the team to improve product knowledge.

Valutata 4 stelle su 5

Excellent advice and service in the…

Excellent advice and service in the Doncaster shop. Online order not so good - didn't inform me a particular part of the order was out of stock hence the delay. But overall was dealt with very well when I phoned to find out what was going on.

25 gennaio 2026
Logo di ProCook - Doncaster

Risposta di ProCook - Doncaster

We appreciate your feedback. We're happy to hear that you had a positive experience in our Doncaster shop. We regret that your online order was delayed due to a stock issue and that we didn't communicate this effectively. We will review our processes to improve our service.

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