Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Leggi di più
Sede
Cambia sedeUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Leggi di più
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Leggi di più
L'azienda ha risposto
We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange. We went into store and the gent who served us managed to find the original order, give us... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Regno Unito
4,9
Eccellente
743 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Really helpful staff
Really helpful staff. Explained differences between different pan sets. Very good choices. Good quality. I have had many items from this store over the years. Always very satisfied.
17 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear that our staff were helpful in explaining the differences between the pan sets. We appreciate you mentioning our good quality and wide selection. We're glad you're always very satisfied!
Very polite young lady
Very polite young lady. She saw me removing a saucepan from the display, she approached me and offered information on the product. I was impressed by her willingness to help. I have a number of your pans and love them. I don’t recall her name, however I would like to say she is a credit to Procook.
11 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear about the polite and helpful service you received. It's great to know the team member's willingness to assist made a positive impression. We appreciate you recognizing their contribution and that you love our pans!
Very pleasant assistants
Very pleasant assistants, bought a few pasta and small bowls and they checked every item
15 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear that you found our assistants pleasant and that they carefully checked your items. Thank you for your positive feedback and for shopping with us!
Very helpful staff and advice
Very helpful staff and advice. No pressure which was great, and a good explanation of the options available to me. I ended up buying a manual vegetable chopper which has proven invaluable for preparing soup which was the intention.
10 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear that our staff was helpful and provided great advice without pressure. We're glad the vegetable chopper is invaluable for your soup preparation! Thank you for your positive feedback.
Risposta di ProCook - Doncaster
We appreciate your positive feedback. We are so happy to hear you liked our product and that our staff was helpful to you.
Helpful and polite staff.
13 gennaio 2026
Risposta di ProCook - Doncaster
We appreciate you letting us know our staff was helpful and polite; it means a lot to our team.
Risposta di ProCook - Doncaster
We regret that your experience was not positive. We'll address this to ensure better service. Thank you.
Very helpful staff who were able to…
Very helpful staff who were able to answer questions and give useful advice.
11 gennaio 2026
Risposta di ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and gave useful advice.
I am very satisfied
I am very satisfied. The knives are very sharp and comfortable in the hand
11 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear that you are very satisfied! It's great the knives are sharp and comfortable for you. Thanks for your positive feedback.
Helpful staff
Good service as soon as you entered the shop.
Staff were knowledgeable about the products.
11 gennaio 2026
Risposta di ProCook - Doncaster
We appreciate you sharing your experience! We're so happy to hear that you received good service and found our staff knowledgeable upon entering our shop.
Had exactly what we were looking for
Had exactly what we were looking for. Love the shop.
5 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear that you found what you were looking for! We appreciate you loving our shop and your positive feedback.
Exceptional quality product and staff
Helpful staff understanding and knowledgeable about products
Well presented in store
Rigorous with knife law
Overall exceptional product living upto expectations
10 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear that our staff was helpful and knowledgeable! We appreciate you noticing our well-presented store, our adherence to knife laws, and that our product met your expectations.
Risposta di ProCook - Doncaster
We appreciate your positive feedback! We are so happy you enjoyed our personalized service.
Bought a set of pink pans we have used…
Bought a set of pink pans we have used them and are pleased with them.
The lady who served us was very pleasant and had great knowledge about the products.
8 gennaio 2026
Risposta di ProCook - Doncaster
We're so glad you are pleased with your pink pans! We appreciate your kind words about the pleasant and knowledgeable team member who assisted you.
The staff were very helpful.
8 gennaio 2026
Risposta di ProCook - Doncaster
We appreciate you letting us know that our staff was very helpful. Thank you for your positive feedback!
Great customer service
Great customer service, such a good recognition for little detail. When I need help they were there and didn't bother when I wanted have a look myself. Great service with products knowledge. Highly recommended 👌
7 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear you received great customer service and felt supported. It's great to know our product knowledge and attentiveness met your needs. We appreciate your recommendation!
I bought a Pro Cook pan set when I…
I bought a Pro Cook pan set when I moved into my new house , 7 pieces with lids, oven proof, perfect for a trainee chef.
Now 10 years on and the pans are still going strong and apart from a few signs of wear and tear they might just last another 10 years...and my daughter is now a head chef.
More recently I purchased a Pro Cook meat thermometer, the fork type. Never used one before, but self explanatory. It was perfect for Christmas day 😊
16 dicembre 2025
Non scritta su invito
Risposta di ProCook - Doncaster
We're happy to hear that our pan set has served you well for so long! It's wonderful to know it supported your daughter's journey to becoming a head chef. We're also glad the meat thermometer was perfect for your Christmas day. Thank you for sharing your positive experience.
The person who delt with our purchase…
The person who delt with our purchase was lovely she opened the box to show us the size of the plates asked us if we needed anything else would definitely visit again
7 gennaio 2026
Risposta di ProCook - Doncaster
We're happy to hear that the person assisting you was lovely and helpful during your purchase. We appreciate your positive feedback and look forward to your next visit!
Very helpful salesperson
Very helpful salesperson who was knowledgeable about the products and guided us to get what we wanted at a very good price.
7 gennaio 2026
Risposta di ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our salesperson was helpful and knowledgeable, and that you got a good price.
The products and its quality
5 gennaio 2026
Risposta di ProCook - Doncaster
We appreciate your feedback and are glad you like the product quality. Thanks for your review!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.