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Valutata 2 stelle su 5

The picture itsself is great. The fact the frame came broke, and there is no number to call and I have had 3 attempts at chatting with your support team and no one has come back to me…. So the picture... Leggi di più

Valutata 5 stelle su 5

We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... Leggi di più

Valutata 5 stelle su 5

Absolutely wonderful. I couldn’t believe how beautiful it was. My brother and his wife loved it. The quality was outstanding. I would definitely buy it again. I’m now marking celebrating dates in my d... Leggi di più

Valutata 5 stelle su 5

Bought a dog portrait for a friend who had recently lost her pet. The intricate detail and colours were stunning and absolutely perfect, swift service and excellent communication. Loved that the compa... Leggi di più

Dettagli dell'azienda

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Scritti dall'azienda

Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

513 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(513)

71 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I have not received my order have…

I have not received my order have emailed them multiple time and had no response

23 agosto 2024
Non scritta su invito
Logo di Printing Bee

Risposta di Printing Bee

Hi Matthew, we cannot find your order or your emails. Could you please send us a message on the website with your order number and we will work on your order ASAP!

Valutata 1 stelle su 5

Order wrong, cannot contact company!

Ordered 13/8/24 - took 5 days to receive my suggested pictures. Accepted these same day for it then to take another 4 days for them to be shipped. Received and order significantly wrong. Contacted via email and was told these would be remade and sent out same day. Another 8 days goes by and heard nothing. Eventually get a reply and told I should have received yesterday - no tracking details provided. Arrived 2 days later, order now correct HOWEVER, Customer service is awful, never get replies from emails, no contact number to call. Incredibly disappointed and suggest that no one uses this company!!

13 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

EXCELLENT!!!

Both items arrived on time and in perfect condition. The song I chose meant so much to me and my late husband. Thank you

1 luglio 2024
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Risposta di Printing Bee

Thank you Michelle, you posted this review on my birthday and it made me happy!

Valutata 3 stelle su 5

The product came very late all though I…

The product came very late all though I payed for express shipping and the product had smears in side the plastic that couldn’t be cleaned and the printing was bad but the customer service was understanding and sent back a full re-fund on everything.

2 giugno 2024
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Risposta di Printing Bee

Apologies for the inconvenience, Erkan!

Valutata 5 stelle su 5

love their products

love their products, and amazing customer service. Theyre so friendly and understanding, I had made a couple mistakes in my order and they were happy to amend them after the order. Love the diamond dust.

12 giugno 2024
Non scritta su invito
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Risposta di Printing Bee

Thank you so much Dan!!!

Valutata 5 stelle su 5

Perfect

Perfect, exactly what I wanted!!

26 maggio 2024
Logo di Printing Bee

Risposta di Printing Bee

Thank you so much Olly!!

Valutata 5 stelle su 5

My 3rd time ordering from printing bee…

My 3rd time ordering from printing bee and they never disappoint. Beautiful result and product. Always use them for my diamond dust canvases and delivery is always super quick. Customer service is always very helpful and respond right away. Can't wait for next order!

30 maggio 2024
Non scritta su invito
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Risposta di Printing Bee

Thank you Melody <3

Valutata 1 stelle su 5

The glass art is falling off..

The glass art is falling off... which is causing me a bit of concern 😟

11 maggio 2024
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Risposta di Printing Bee

Hi Kayleigh,

When the product first arrives you have to give it a good shake. During the delivery process, the diamond dust get loose a little. This is why we overload it with diamond dust, as we predict 10% will fall off but it will still look good.

Thanks

Valutata 5 stelle su 5

Absolutely beautiful

Absolutely beautiful, so so pleased with my purchase! You’ve done an outstanding job and speedy dispatch too! Thank you so much! Will be ordering again

5 maggio 2024
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Risposta di Printing Bee

Thank you so much Dani!

Valutata 1 stelle su 5

Not happy... and still waiting for my order

Ordered a set of blank canvases so no personalised printing involved
Shipping was 4-6 days
It has now been 10 days with no delivery and no notification it is even on its way
Have emailed them 3 times for an update and no response so far which i find really poor... and at this rate if I ever get the canvases it will be too late for what I need them for
I will not be using this company again

1 aprile 2024
Valutata 3 stelle su 5

Product OK / Customer service Poor

Order arrived within a week of placing the order. Order wasn’t quite what I had ordered so emailed them to advise. A week went by and didn’t hear anything so I managed to get ahold of someone via the online chat. They appeared to be helpful and advised I could return the item (at my expense) and get the “correct” one or keep original and get a 40% code off my next order.
So I thought I’d give them another shot as their canvas are well made so opted for the code. Advised I would be sent the code via email to which another week gone by and nothing. Still no reply to my emails.
Moving on from this but won’t be recommending or using again which is a shame as you just can’t get hold of anyone if there is a problem.
Overall product good (even if it has a mistake), customer service is shocking and disappointing.

27 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic

Great product, fast delivery and good price, my picture didn't upload when I ordered so they messaged me to send the picture I wanted, was friendly and polite will be definitely getting another one. I got the diamond affect picture. Fantastic all round. Thanks again

2 marzo 2024

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